Scranton GMC of Vernon

Great Service! David was a complete pleasure to work with and I was able to work out a very fair deal. Most of all though I couldn't get over how nice and genuine th David was a complete pleasure to work with and I was able to work out a very fair deal. Most of all though I couldn't get over how nice and genuine the people were in that Dealership and extremely patient. I would highly recommend David Baeza and Scranton motors. I give them the highest marks! More

Terrible To be honest no one had there xxxx together, no Communication when I first arrived things went OK then it went downhill from there I get handed off To be honest no one had there xxxx together, no Communication when I first arrived things went OK then it went downhill from there I get handed off to another advisor and I waited to other people walking in the door and they got waited on before me and when I questioned it they said will be getting right on it it happened to me twice when I drop the truck off I stood there while my rental car was out in the bay and no one told me that it was out in the bay until I had to say something it was almost like I’ve should’ve known where everything was without them telling me that when I came back in the afternoon to pick my truck up I waited and two more people came in got waited on. A friend of mine posted on Facebook about the terrible service he had and I thought to myself not Scranton there’s no way well it happened to me same reasonings he had I had . This was my very first service on a brand new truck UNBELIEVABLE! My salesman was fantastic Dan was very helpful and very thorough. More

Great experience Chris the finance person was great to work with and helpful with securing a fair loan. Tyler and Gary on the sales end were honest and up front and ma Chris the finance person was great to work with and helpful with securing a fair loan. Tyler and Gary on the sales end were honest and up front and made sure they got the car I wanted as soon as possible. Thank you! More

Excellent The overall performance of all the employees is outstanding. They went above and beyond to accommodate all of my needs. Even after you buy your vehicl The overall performance of all the employees is outstanding. They went above and beyond to accommodate all of my needs. Even after you buy your vehicle they are all still there for anything you need!! More

Great staff, but disappointed Every person we dealt with at this dealer was amazing. However, the car we were interested in was very dirty when we first saw it. We decided to go wi Every person we dealt with at this dealer was amazing. However, the car we were interested in was very dirty when we first saw it. We decided to go with the car, but we’re promsied the best detailing that would remove most of the marks/stains. When we received the car, it was awful. Stains everywhere and French fries and Doritos under the seats. The staff was great at attempting to reconcile the issue, but we were very displeased. Luckily we loved the car itself so much and it was exactly what we were looking for or we would have walked out. More

Great service This is our second car we have purchased with David. He truly cares about the customer and makes car buying an enjoyable experience. We'd definitely g This is our second car we have purchased with David. He truly cares about the customer and makes car buying an enjoyable experience. We'd definitely go back to David and would strongly recommend anyone looking to buy a car to go see him! More

Very easy to work with. Very friendly with no problems. I found the car buying experience pleasant and we were very happy with the results. Sage was great to work with. Pleasant and out going completing t I found the car buying experience pleasant and we were very happy with the results. Sage was great to work with. Pleasant and out going completing the process with skill. More

Did the right thing I own a 2013 Buick Encore with 34,000 miles. Both side mirrors had oxidation and paint chipping. I bought it at Balise in West Springfield brand new I own a 2013 Buick Encore with 34,000 miles. Both side mirrors had oxidation and paint chipping. I bought it at Balise in West Springfield brand new. Had Scranton motors take a look at it and they informed me I was just out of the bumper to bumper warranty. They took pics and filed a complaint on my behalf to GMC. Within 1 day I was contacted by GMC that both mirrors would be painted for free. Both GMC and Scranton did the right thing and I’m very grateful to both that they did. I loved my Buick when I got it and now thanks to GMC and Scranton I would consider getting another one! More

Oil change Said it would be an hour and that is exactly what it was. That is nice when you are waiting there. Had things to do and kids to pick up. Timing was g Said it would be an hour and that is exactly what it was. That is nice when you are waiting there. Had things to do and kids to pick up. Timing was great More

Enjoyable and very happy well taken care of My visit at Scranton motors was enjoyable and easy. Everyone there was very nice and professional. They help me out a lot with the new technologies th My visit at Scranton motors was enjoyable and easy. Everyone there was very nice and professional. They help me out a lot with the new technologies that I was on a familiar with More