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Scranton GMC of Vernon

Vernon, CT

4.5
2,881 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,881 reviews

April 06, 2018

Not fair Inspite of an old customer, i had to pay $133 in the name of diagnostics and fixed nothing. Gave me an estimate for a part of $600 and when i checked More

by RADHIKA_RATTA
Recommend Dealer
No
Employees Worked With
Lorie Fortin
Apr 06, 2018 -

Scranton GMC of Vernon responded

Hello Radhika, Thank you for your honest feedback. We take your comments constructively and they make us better. I checked with our Service Manager and this is what I learned about your visit: We charged you for diagnostics, because we had to change coils to determine the problem. Our quote shows the part at $196.98 plus labor, supplies and sales tax. We are sorry if we did not explain the charges properly. We would not do as much business as we do if we were not competitive. If you have any questions, please fee free to call me directly. Kurt Lytle, Business Development Manager 860-896-3119.

May 21, 2018 -

Scranton GMC of Vernon responded

Thank you for taking the time to review your recent visit. We would like to go over the visit in greater detail with you. Please call Ryan Williams, General Manager, at 860.872.9145, ext. 120.

April 05, 2018

Absolutely wonderful experience with this dealership. Each individual we dealt with (David, Christopher, Tyler and Rocky) went above and beyond to make this a quick and satisfying purchase. We arrived at More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler (sales manager) assisted us in the purchase in a very courteous and efficient manner. , Chris Champagne, Rocky Hernando
April 02, 2018

I had a very good experiance. This is my forth vehicle that I have purchased from Scranton Motors. The purchasing experience was very good, they work very fast to locate a vehicle More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devyn Colby, Ashley Corey
April 01, 2018

Cadillac for me!! This dealership had the right car for me. We reached out via email and the response was prompt and professional. I had the pleasure of meeting with Da More

by PAULL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Rocky Hernando
April 01, 2018

Stand by customer Service manager honored original agreement at time of sale. I am satisfied by their work and help in this matter. Appreciate the support. Thank you. More

by pboc164
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
March 31, 2018

Excellent Dealer and a Great Team of People at Scranton Everyone we dealt with at Scranton was very helpful and knowledgeable. They answered all our questions right from our first contact with Makayla over More

by Linda and Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Russo, Chris Champagne, Tyler Durdan
March 31, 2018

Awesomr Daviid, Rocky, Tyler and Chris were totally awesome. They did everything they could to meet my goals in purchasing my new truck. They went above and b More

by Clwanserene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Rocky Hernando, Tyler Durdan
March 30, 2018

Excellent Dealer GMC SLT SIERRA Best Dealer and Staff I have ever worked with to buy a new vehicle! I recommend Scranton GMC without reservation. Im 67 years old,and have purchased More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage McPherson, Chris Champagne, Rocky Hernando, Tyler Durdan
March 29, 2018

Excellent Salesman I purchased my new SRX from Pauly DiPetrio. He was an excellent all around great salesman. Courteous, thoughtful, and willing to work with the custome More

by Ethel Mae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulie DiPietro
March 29, 2018

Seamless purchase From the moment we walked in the staff at Scranton Motors were very personable. The greeter found a sales representative right away and we got down to More

by Teri57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Garey Allen
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