Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,881 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,881 reviews
May 22, 2018
Dealer needs to build trust back, billed work not completed You need to build trust and integrity back. And stop surveys and do your job. Each service vist over the last 2 years has prgeessively got worse. You need to build trust and integrity back. And stop surveys and do your job. Each service vist over the last 2 years has prgeessively got worse. More
by U15203
Verified CustomerEmployees Worked With
Service manager unsure of name, Lorie Fortin
May 19, 2018
Car purchase and drove away same day! Great experience. Consummate professionals and spotless facility. Dealt with General Manager John, salesperson Mike Pease, financing guru Chris Champa Great experience. Consummate professionals and spotless facility. Dealt with General Manager John, salesperson Mike Pease, financing guru Chris Champagne and super fun Dan for setup and technology issues. Would SO recommend Scranton Motors. Easiest car purchase ever. And I LOVE my new Buick Enclave! More
by Maureen
Employees Worked With
Other Employees :
Chris Champagne, Michael Pease, John F. Kupec, III
May 19, 2018
Navigation system replacement Pleasant visit and the technician left my vehicle very clean and neat. Job was done in a timely manner and was contacted when the job was completed. Pleasant visit and the technician left my vehicle very clean and neat. Job was done in a timely manner and was contacted when the job was completed. More
by CAGGMG
Employees Worked With
Steve Rancourt, Lorie Fortin
May 18, 2018
2018 Escalade From start to finish the process of leasing the new vehicle was made easy by John, Dan, and Chris. They were very helpful with comparing leasing vs. p From start to finish the process of leasing the new vehicle was made easy by John, Dan, and Chris. They were very helpful with comparing leasing vs. purchasing to help me make my decision. This being my second vehicle from Scranton I will continue to recommend the dealership. Thanks again. More
by Jm77
May 18, 2018
Very welcoming and swift! Once I figured out where I was supposed to be, the process was very efficient! Samantha explained the process and researched my program to be sure I w Once I figured out where I was supposed to be, the process was very efficient! Samantha explained the process and researched my program to be sure I was charged the correct amount. More
by PAS060905
Employees Worked With
Samantha Savage
May 17, 2018
Great Experience buying a truck The team at Scranton was great. They helped my husband find a truck that was perfect for us. They answered all of our questions and were a pleasure to The team at Scranton was great. They helped my husband find a truck that was perfect for us. They answered all of our questions and were a pleasure to do business with. I would recommend them to anyone looking for a vehicle. More
by Rose04
Employees Worked With
Lauren Carey, Tyler Durdan, Devyn Colby, Ashley Corey
May 16, 2018
Warranty repair Fuel pump issue arose, they took me in same morning and provided loaner car car. Did great job of keeping me informed and replacing the part. Fuel pump issue arose, they took me in same morning and provided loaner car car. Did great job of keeping me informed and replacing the part. More
by CESTARIPS2
May 15, 2018
Salesman Review Buying a vehicle was a great experience because of the sales person who's name is Michael Pease. He is very knowledgeable, friendly and trustworthy. Buying a vehicle was a great experience because of the sales person who's name is Michael Pease. He is very knowledgeable, friendly and trustworthy. More
by Fireman Mike
Employees Worked With
Michael Pease
May 15, 2018
Joanne’s cadillac Everything was just great! Mike was the best salesperson we have ever dealt with. Any car we wanted to see or try he brought it to us. Sales manager Everything was just great! Mike was the best salesperson we have ever dealt with. Any car we wanted to see or try he brought it to us. Sales manager was just as nice and very helpful. Chris the fiancé magr took his time and explain. However I think with the money we spend we should have had more gas than 1/4 tank. Dan explained all parts of the XT5 to us very patient. Over all it was great. After 16yrs with our Envoy it was wonderful thanks to Scanton More
by JCLARK1874
Employees Worked With
Chris Champagne, Michael Pease, Ernest Pandolfi, John F. Kupec, III
May 13, 2018
Great sale man, warm people. I walked on to check on Cadillac and l met on arrival by the finance manager who then linked me to a sale personel. I walked away as we could not make I walked on to check on Cadillac and l met on arrival by the finance manager who then linked me to a sale personel. I walked away as we could not make a deal. I returned after checking with other dealership and we made a deal. They were very helpful and explained everything to my satisfaction. However, the bidding charges surfaced after l had committed myself. The vehicle is great and the price was very competitive. More
by AMORGAN.ARHIM
Employees Worked With
Michael Pease
