Scranton GMC of Vernon

Family Affair This vehicle, that caught my attention, was first found online. After entering personal information, shortly afterward, I was contacted by the Busines This vehicle, that caught my attention, was first found online. After entering personal information, shortly afterward, I was contacted by the Business Development Director, Kurt. Kurt assisted in setting up an appointment. My salesman, David and the Finance Manager, Chris made buying a vehicle pleasurable. They were both very professional and personable. Also, their knowledge of the relevant products was vast. This was my first Cadillac purchase and I look forward to continued expertise on future appointments for service. Thank you!!😀 More

Audden engine light on Went shopping on Saturday and when starting up the car for trip home engine light wouldn’t turn off. Took my groceries home turned off the car. Afte Went shopping on Saturday and when starting up the car for trip home engine light wouldn’t turn off. Took my groceries home turned off the car. After about an hour I started the car again engine light still on. Brought it to Scranton Motors to check what’s wrong. They did a check thru and needed new fuel injectors they needed to order parts. So my car was out of commission for the weekend and until the parts where delivered and installed. All was covered under my extended warranty so i only had to pay my deductible. Also got a curtesy car from Scranton Motors. Car is all fixed and we can gi on our vacation trip. Thanks to all at Scranton Motors More

Needed quick service and they were able to deliver. My car would not started and I was able to get a jump start to drive to Scranton. They were able take me in immediately and resolve my issue. I was My car would not started and I was able to get a jump start to drive to Scranton. They were able take me in immediately and resolve my issue. I was able to be in and out in about an hour. I appreciate the quick service. Thank you - Jason More

Nice dealership The staff made it quick and easy to get a car there. They were very friendly and helpful making the whole experience pleasant. I would recommend them The staff made it quick and easy to get a car there. They were very friendly and helpful making the whole experience pleasant. I would recommend them if you're looking for a new or used car. More

I highly recommend Scranton Motors! What a great staff they have! All of the employees are very personable & professional!! I fell in love with a GMC Terrain & I am so comfortable driv What a great staff they have! All of the employees are very personable & professional!! I fell in love with a GMC Terrain & I am so comfortable driving it. Thank you all! More

Prices are high, The service center is nice, however the prices are absurd e.g. almost $75 for two windshield wipers that cost $20 bucks for the same item. The service center is nice, however the prices are absurd e.g. almost $75 for two windshield wipers that cost $20 bucks for the same item. More

Great service . Always helpful. David is a great person to work with and always goes an extra to answer all questions. I would recommend him to everyone. . Always helpful. David is a great person to work with and always goes an extra to answer all questions. I would recommend him to everyone. More

Still waiting for a response Still waiting for response to waranty claim inquiry. After numerous emails with no response, finally went elsewhere. Diagnoses of problem cost o Still waiting for response to waranty claim inquiry. After numerous emails with no response, finally went elsewhere. Diagnoses of problem cost over $400 and two days of my time after telling them the problem was with the evaporator coil temp sensor. I'm never buying a GMC again, More

They don't follow up I purchased some accessories at the time of my purchase. I have been back for service on 2 occasions and have been told about 3 different stories by t I purchased some accessories at the time of my purchase. I have been back for service on 2 occasions and have been told about 3 different stories by the service people including the service manager. To date we have not received a call or any idea when the part we paid will be in and installed on the vehicle. Very very disappointed. No follow up 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼😤😔 More

Lied To Purchased a 2012 Buick Lacrosse from Scranton Buick GMC on 04/05/16 from David and was not told about that the car was in a front end collision that c Purchased a 2012 Buick Lacrosse from Scranton Buick GMC on 04/05/16 from David and was not told about that the car was in a front end collision that caused the air bags to deploy. Found out today when I went to trade it it and the dealer showed me the car fax that the car was in an accident. I was never told this when I purchased the car because I never would have if the car had that type of previous damage. I am now stuck with the car or have to take half of its value at trade because of it. I did not come in for a visit today but I will be stopping in to talk to the manager or owner if possible. More