Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,881 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,881 reviews
September 26, 2018
3rd vehicle in 3 months~! Thanks to Matt especially and Meg/Phil for all they do. Over 200k spent so far and more early next year with the C8 Mid Engine! Thanks to Matt especially and Meg/Phil for all they do. Over 200k spent so far and more early next year with the C8 Mid Engine! More
by Mike-Top Tech Services
Verified Customer
September 25, 2018
Was over charged for services. Brought vehicle in 8/20/2018 to have new PCM programmed, [purchased from your parts department]. Was told 1 price but when picked up price was much hi Brought vehicle in 8/20/2018 to have new PCM programmed, [purchased from your parts department]. Was told 1 price but when picked up price was much higher. Talked to service advisor. Knew about mistake and was told I would get refund. Called couple weeks later to find out what happened and was told it was taken care of. As of 9/25/18 I have not received refund. More
by RHOULE2
Employees Worked With
Rich Corlette
September 25, 2018
Dissatisfied Numerous trips to service, unhappy. Tried trading in a 2015 Denali, wasted my time with a bogus mailer they sent out, after waiting over an hour to ev Numerous trips to service, unhappy. Tried trading in a 2015 Denali, wasted my time with a bogus mailer they sent out, after waiting over an hour to even speak with someone. The gentleman didn’t even seem like he really wanted to speak with me. My vehicle is leased and I will never do business with Scranton motors again, poor service More
by Mm1215
Employees Worked With
Not sure all names
September 25, 2018
new cae delivery the staff was knowledgeable and courteous regarding all aspects of the delivery.I was treated like part of the family,it was a pleasant experience.Tha the staff was knowledgeable and courteous regarding all aspects of the delivery.I was treated like part of the family,it was a pleasant experience.Thank you. More
by Joey D.
September 22, 2018
Oil change 2 hours for oil chang unexceptionable to have oil changed. People work and sitting in waiting room for 2 hours is not good service gggg 2 hours for oil chang unexceptionable to have oil changed. People work and sitting in waiting room for 2 hours is not good service gggg More
by jlayaw
Employees Worked With
Other Employees :
Amanda Soucie, Trevor Barbersek, Samantha Savage, Mike Griffin, Rich Corlette, Sarah Connor
September 22, 2018
ABS Brake warning light They quickly found a bad wheel bearing causing the problem and got me back on the road! Best part, it was under warrant. Hey, nice lounge with coff They quickly found a bad wheel bearing causing the problem and got me back on the road! Best part, it was under warrant. Hey, nice lounge with coffee and WiFi too! More
by Chrisco
Employees Worked With
Amanda Soucie, Trevor Barbersek, Mike Griffin
September 20, 2018
Great service experience! Great experience for routine maintenance!! The service folks were super friendly, answered all my questions and had everything done earlier than promi Great experience for routine maintenance!! The service folks were super friendly, answered all my questions and had everything done earlier than promised. And the car was even washed and vacuumed!!!! Thanks!! More
by Wendy
Employees Worked With
Rich Corlette
September 20, 2018
Dan McCann the Ambassador of Cadillac Our experience with Dan was amazing, he has a plethora of knowledge on the Cadillac brand like no other. He had an answer for ever question that we Our experience with Dan was amazing, he has a plethora of knowledge on the Cadillac brand like no other. He had an answer for ever question that we had. Rocky came it with the right numbers like he promised! Here we are as happy as claims ready to drive until the sun come up!👫 More
by Sznn1974
Employees Worked With
Other Employees :
Mr. Scranton , Rocky Hernando, Rich Corlette
September 19, 2018
Car buying Experience you are looking for! I purchased a used GMC truck. They were on top of everything. Made the process smooth and comfortable. Could not ask for more. The truck was delivered I purchased a used GMC truck. They were on top of everything. Made the process smooth and comfortable. Could not ask for more. The truck was delivered clean and ready to go. They were all very professional and followed up with me to ensure all was well and to see if there is anything more they could do. I would certainly return to Scranton motors again in the future. More
by stevendavis86
September 17, 2018
Outstanding The Scranton family is very professional, very knowledgeable and always want to help. The folks at Scranton Motors always make you feel welcome and do The Scranton family is very professional, very knowledgeable and always want to help. The folks at Scranton Motors always make you feel welcome and do a great job. It is a pleasure going there More
by Bill76
Employees Worked With
Other Employees :
Tom and Matt Scranton, Meghan Scranton, Keith Alamprese, Sarah Connor
