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Scranton GMC of Vernon
Vernon, CT
2,882 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,882 reviews
November 11, 2018
Cadillac SRX The entire staff was extremely professional, welcoming, friendly and willing to take the time to locate the vehicle that meant my needs and interest. The entire staff was extremely professional, welcoming, friendly and willing to take the time to locate the vehicle that meant my needs and interest. Salesman, James Mangene was very patient and went above and beyond to accommodate me in what I was looking for. I went to other dealerships and they didn't compare to the service of this dealership. My wife and I are excited with our purchase ! More
by Greg
November 10, 2018
Buying a cadillac Enjoyed working with Liz, Trevor and Rocky on the sales team. Reasonable pricing and process and friendly people. Chris in finance made everything sup Enjoyed working with Liz, Trevor and Rocky on the sales team. Reasonable pricing and process and friendly people. Chris in finance made everything super easy and quick. More
by Jpnhins
Employees Worked With
Chris Champagne, Rocky Hernando, Meghan Scranton, Trevor Barbersek, Liz Kibby
November 10, 2018
Poor service Prior to my trip from WI to New England, Initicef thst I would need an oil change/service part way through the trip. I called Stanton in CT and schedu Prior to my trip from WI to New England, Initicef thst I would need an oil change/service part way through the trip. I called Stanton in CT and scheduled the service. It took 1.5 hours waiting for a simply scheduled oil change! About 45 minutes into the wait, they tried to sell me tires, saying mine were too worn to rotate. But when examing them together, the tech agreed they had at least 20,000 more miles of wear. Plus, while driving from there to MA I noticed a cut in the leather on the console top that was never previously there. If I were not from Wisconsin, I would be going back to make them replace it. Poor service, negligent car of the customer’s vehicle and unscrupulous selling pressure. More
by Deepal
Verified CustomerEmployees Worked With
I do not recall the person’s name. There were several. The man who finally completed my paperwork on their colputer was not the woman who checked me in. Nor was he the guy who tried to push me into buying un-needed tires.
November 09, 2018
Excellent No appointment but Scranton motors took care of my problem right away. Went out of there way to take care of me. I thank them for their service. No appointment but Scranton motors took care of my problem right away. Went out of there way to take care of me. I thank them for their service. More
by EANARGIRO
November 08, 2018
Excellent I have found the staff to be very professional and helpful and the service to be top notch. I would recommend this dealership and service staff. I have found the staff to be very professional and helpful and the service to be top notch. I would recommend this dealership and service staff. More
by DHENFIELD
Employees Worked With
Samantha Savage
November 07, 2018
Service stabilitrak and traction control light on I had my service stabilitrak and traction control light come on. It gave me the DTC codes of CO710 and CO0455. I asked the service advisor Rich if thi I had my service stabilitrak and traction control light come on. It gave me the DTC codes of CO710 and CO0455. I asked the service advisor Rich if this service was covered as either a warranty or a service bulletin and was told it possibly was. Then I received a phone call stating it was not covered. I provided the service advisor Rich with the service bulletin #'s directly from the GM website. The service bulletin # is PI0639A. Rich also checked his computer system and also pulled up the same service bulletin #. He said he believes this was going to be warranted by GM and he would get back to me. Then he called the next day and said it wasn't covered and it would cost me about $500 which I questioned over again and eventually paid when I picked up my truck. The actual service bulletin states the same exact issue that I had. They replaced my steering wheel position sensor GM # 20910871 but charged me for this. I believe this should have been covered by GM and not by me. There is proof of a service bulletin with this same exact issue that is specific to my vehicle which is a 2011 Chevrolet Silverado. Please feel free to email me if there is anything else I can provide to you. I would really like to be reimbursed the monies paid for this service that I believe was supposed to be covered under a GM warranty. Thank you, More
by MassConn
Employees Worked With
Richard Collette Service Advisor
November 07, 2018
Costumer service & Sales I needed to get this done all over the phone Steve took the time even though he was extremely busy to get it done. I thank Steve very much this is a I needed to get this done all over the phone Steve took the time even though he was extremely busy to get it done. I thank Steve very much this is a Very important purchase for me.. Thank you again, Mitch Christy Joliet IL.. More
by mitch christy
Employees Worked With
November 06, 2018
They kept their promise! Had a noise probllem with the rear end and it was costly to fix! The truck was still under the drive train warranty period and theytook care of everyt Had a noise probllem with the rear end and it was costly to fix! The truck was still under the drive train warranty period and theytook care of everything! They did a fantastic job! The service righters are good people, knowledgeable and caring! More
by marcel1444
Employees Worked With
Samantha Savage
November 05, 2018
Excellent first time We bought a Encore at another dealership and we brought the car to your dealership for its first oil change/tire rotation. Outstanding job!! And Saman We bought a Encore at another dealership and we brought the car to your dealership for its first oil change/tire rotation. Outstanding job!! And Samantha,the service rep, was a real sweet heart . More
by RayVanZant
Employees Worked With
Samantha Savage
November 05, 2018
Thumbs down My car was looked at and motor taken apart, it was not put back together before i picked it up one month later, it was left in the rain some how and m My car was looked at and motor taken apart, it was not put back together before i picked it up one month later, it was left in the rain some how and motor was full of water and missing pieces. This is unacceptable in my eyes. They said they gave me a discounted diagnostic but i think i was over charged to start with. Dealer couldn't help me either, they sold me this car originally but would not help me affordably get into another car after telling me my motor was blown. My macanic was able to fix it. xxx More
by Scrantonsucks
Employees Worked With
Rocky Hernando
