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Scranton GMC of Vernon

Vernon, CT

4.5
2,882 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,882 reviews

December 07, 2018

Great from Scranton Cadillac of Vernon I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Ser More

by EC342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Keith Alamprese
December 05, 2018

Used vehicle Great job by all that assisted in the purchase of my Mercedes ML350, repairs had to be made and I thank Keith ( Service Manager ) for following up and More

by RAY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Carey, Keith Alamprese, Samantha Savage
Dec 07, 2018 -

Scranton GMC of Vernon responded

Thank you so much for the great feedback. We will be sure to pass it along to Kevin and our team.

December 04, 2018

Service Dept. Very accommodating Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Samantha Savage
Dec 08, 2018 -

Scranton GMC of Vernon responded

Thank you so much for this amazing review. We are here to assist whenever needed!

December 04, 2018

never again sat there for 4 hours then they tryed to force some xxxxxxxxx warranty on me then got upset that i wouldnt take it ill never buy gmc again not helpful More

by JAKOBYBEDELL
Price
Recommend Dealer
No
Employees Worked With
Chris Champagne
Dec 07, 2018 -

Scranton GMC of Vernon responded

Jakobybedell Thank you so much for your review, we will be reviewing our policies with the team on how they can better assist in this situation along with notifying customers promptly if repairs take longer than expected. Fred Nassiff VP of Sales would like a chance to speak with you over your concerns at Scranton Motors Fred@scrantonmotors.com or 860.872.9145

December 03, 2018

Waited too long for 2 tire change and oil change I had an appointment at 1. Dropped it off. I came back at 4:30, and it wasn’t done. I had to wait until 5pm before I was told it was done. There’s no More

by Jcorriveau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Savage
Dec 07, 2018 -

Scranton GMC of Vernon responded

Thank you so much for your review, We will be speaking with our service team. Fred Nassiff VP of Sales would like a chance to speak with you over your concerns at Scranton Motors Fred@scrantonmotors.com or 860.872.9145 you can reach out any time!

December 03, 2018

Outstanding customer service Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I wou More

by Ford Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Griffin
December 01, 2018

Outstanding I was in need of a newer and reliable vehicle, I had researched your used car's online. I found one that I really liked. When I spoke to Bill I told h More

by KMJ19672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, William Anastasio
December 01, 2018

Robert Navi’s was excellent Bob was great, he helped with the paperwork to register my auto in Florida and arranged getting it shipped to Florida. The entire staff was excellent More

by ROGERCADY48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, John Zito, Robert Navin
December 01, 2018

12/1 servicing Cody was friendly, timely, knowledgeable, focused. Listened to my description of the issue and drove with me to hear it firsthand. Promptly called More

by DSTI320299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
November 30, 2018

Warranty repair . Performed in a professional manner. Very happy with the service. Was treated respectful and job was done when I requested and clean as I expected. T More

by SCOTT112178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
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