Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Oil change and top off fluids and rotate tires Pleasant service customer rep. Work completed in a very reasonable time considering there was bad weather and they were very busy. This was our firs Pleasant service customer rep. Work completed in a very reasonable time considering there was bad weather and they were very busy. This was our first service on our new Cadillac and as in the past the service was as good as ever More
Thorough! Not only was I pleased with your service, but I was grateful that you delivered a book I had left there to my home. Saved me a trip back🙏🏻 Not only was I pleased with your service, but I was grateful that you delivered a book I had left there to my home. Saved me a trip back🙏🏻 More
Great attitudes in your service department Because of your 14 point checkup your folks take the time to explain what's wrong and have the answers to do repairs or make an appointment to do it. Because of your 14 point checkup your folks take the time to explain what's wrong and have the answers to do repairs or make an appointment to do it. Thanks More
LOF and check over for trip Excellent service and advised what is necessary when we return.from our Florida trip. Will arrange for for follow up prior to our departure. Thanks Excellent service and advised what is necessary when we return.from our Florida trip. Will arrange for for follow up prior to our departure. Thanks More
purchase new buick envision Very easy to deal with. Very informative and friendly. Price was average. This is the second car I purchased from this dealership. Will recommend Scra Very easy to deal with. Very informative and friendly. Price was average. This is the second car I purchased from this dealership. Will recommend Scranton to others. More
Encore service The experience was good. All people involved were professional and pleasant. Good overall experience. Can’t reme the guy who helped but he was real p The experience was good. All people involved were professional and pleasant. Good overall experience. Can’t reme the guy who helped but he was real professional More
Poor Customer Service. I did not have a good experience. I brought my truck in for recall service and to check the transmission. Service department had it all day and called I did not have a good experience. I brought my truck in for recall service and to check the transmission. Service department had it all day and called at the end of the day that it was ready for lock up. When I asked about the transmission issue they said they couldn’t find anything wrong. No Ine called earlier in the day to tell me this and talk to me about the specific problem. Instead I would have to schedule another time to bring it in and test drive with a technician. I asked that someone call me the next week and even asked that it be escalated to the manger but no one ever called to follow up. Very very poor customer service. More
Thanks I have zero interest in any survey that forces me to fill in a question like this. Much less have to put in the title for it. I have zero interest in any survey that forces me to fill in a question like this. Much less have to put in the title for it. More
Great Customer Service to accommodate me. Keith, Beverly, Ryan, Darnell and staff give me great customer service. They really try to address and accommodate all of my needs. I appreciate alway Keith, Beverly, Ryan, Darnell and staff give me great customer service. They really try to address and accommodate all of my needs. I appreciate always being given a great Cadillac for transportation while my car is being serviced. More
Excellent service Excellent initial response, accommodating to time needed to test drive, knowledge of vehicle, great price, overall the best and easiest car buying exp Excellent initial response, accommodating to time needed to test drive, knowledge of vehicle, great price, overall the best and easiest car buying experience to date. More