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Scranton GMC of Vernon
Vernon, CT
2,883 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,883 reviews
February 18, 2019
Service and Parts Always professional courteous, and honest. Always very informative and accomodating. Explain in detail any necessary service or parts. Always ask i Always professional courteous, and honest. Always very informative and accomodating. Explain in detail any necessary service or parts. Always ask if there is anything that I do not understand and willing to offer explanation and infirmation More
by MANZI.NANCY
Verified CustomerEmployees Worked With
Other Employees :
Rocky Hernando, Amanda Soucie, Erik Waskiel, Samantha Savage
February 16, 2019
Great service at Scranton’s I am very Very pleased with the service, from topping my windshield fluid to washing my truck, all while in there for a free recall!,,,,,, I am very Very pleased with the service, from topping my windshield fluid to washing my truck, all while in there for a free recall!,,,,,, More
by DHOPK283
Employees Worked With
Mike Griffin
February 16, 2019
Hmmmm....customer service? Fail. This customer service experience was more of a service debate or combat by 2 reps (check my service order for their names - Malaysia & female). When p This customer service experience was more of a service debate or combat by 2 reps (check my service order for their names - Malaysia & female). When purchasing my Yukon I also purchased the clearcoat protection plan which the service rep continued to question me as to why I needed to use it. I explained that not only was it an expensive add on to my purchase but that the vehicle had areas of concern that warranted using it. The rep went on to say that pictures needed to be taken and that upon review they would let me know the decision which could take 48 hours up to a week. Note to self and others: sales and service don't go well together at this dealership. Sales makes money on the add ons while service is hesitant to honor them. My expectations are for this matter to be resolved expeditiously. More
by GMC GUY
Employees Worked With
Mike Griffin
February 16, 2019
2013 Verano Services Great service. Prompt response to my request for the visit and quick completion of the work. Good review of status of the car. Good work Great service. Prompt response to my request for the visit and quick completion of the work. Good review of status of the car. Good work More
by HWEST3
Employees Worked With
Amanda Soucie
February 16, 2019
Great Clean in the waiting area a big plus , fast service love the employees always kind and helpful. Gave me a heads up on any issues I may have with my ve Clean in the waiting area a big plus , fast service love the employees always kind and helpful. Gave me a heads up on any issues I may have with my vehicle. More
by mtsdove
Employees Worked With
Mike Griffin, Josh Simmons
February 15, 2019
First oil change Service was amazing Amanda is Amazing! Also the crew who worked on my outstanding service was blown away and happy to come back there any time Service was amazing Amanda is Amazing! Also the crew who worked on my outstanding service was blown away and happy to come back there any time More
by SHERRISAWKA
Employees Worked With
Amanda Soucie
February 14, 2019
Great experience I bring my car to Scranton all the time for service and maintenance. They are always kind and deliver exceptional customer service. I highly recommend I bring my car to Scranton all the time for service and maintenance. They are always kind and deliver exceptional customer service. I highly recommend them to anyone who needs to hv their car serviced. More
by Sg5200
Employees Worked With
Amanda Soucie
February 13, 2019
Team effort A well oiled machine!! Everyone helped to Ensure a smooth delivery with a vehicle that was not only well inspected in maintained but clean and fueled A well oiled machine!! Everyone helped to Ensure a smooth delivery with a vehicle that was not only well inspected in maintained but clean and fueled for delivery More
by JZITO0
February 13, 2019
Great prices - Great Services I needed a new car, and spent weeks dealing with pushy car dealers, so I was pleasantly surprised to get to deal with Lauren, who was down-to-earth, a I needed a new car, and spent weeks dealing with pushy car dealers, so I was pleasantly surprised to get to deal with Lauren, who was down-to-earth, and very accommodating. After the sale, we ran into trouble, stemming from state-to-state sales, which prevented me from driving the car away right when the papers were signed; however, they worked with my insurance agency, and Lauren even delivered the car to my home, personally. Very impressed! More
by JMONTAL87
Employees Worked With
Lauren Carey, Trevor Barbersek
February 12, 2019
Quick and easy Service was quick. Informative, pleasant and accomidating!! Being transported to and from work is very helpful! Recommendation of work before warranti Service was quick. Informative, pleasant and accomidating!! Being transported to and from work is very helpful! Recommendation of work before warranties ran out was most appreciated. More
by ctsuth7
Employees Worked With
Josh from service 5 stars, Amanda Soucie
