Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,883 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,884 reviews
April 25, 2019
Excellent experience! We have always found the staff at Scranton Motors to be friendly, helpful, and efficient. The selection of vehicles on the lot is great, and the serv We have always found the staff at Scranton Motors to be friendly, helpful, and efficient. The selection of vehicles on the lot is great, and the services is also top notch! More
by DonaldHillebrecht
Employees Worked With
Chris Champagne, Robert Navin
April 21, 2019
No hassle purchasing experience Working with Bob Navin was very easy. I am 90 minutes from this dealer but found a 2018 leftover with the features I needed there. Bob was very inform Working with Bob Navin was very easy. I am 90 minutes from this dealer but found a 2018 leftover with the features I needed there. Bob was very informative on the phone and I drove up the next day to look at it not thinking I could complete the purchase in one day so didn’t have everything with me I should have. Liked the truck and they improved on the previous trade in quote I had received. They made it happen so I could drive the truck home saving me another 3 hour round trip. While Bob cleaned my junk out of my old car, Dan gave me the run down on how the features worked and set up the technology. very happy! More
by CStrucker
April 19, 2019
Love the service Great personal attention from individuals who seem to really care. Very importantly, the service was completed on time and the repair was done c Great personal attention from individuals who seem to really care. Very importantly, the service was completed on time and the repair was done correctly. I actually enjoyed the repair experience! More
by ESZEPANSKI
Verified CustomerApril 19, 2019
Bogus Sales Pitch! Outraged!A month later my new (used )car needs 5k worth of work OMG! Thank God I purchased warrenty! Hello State Attorney General!!!!! Shameful busin Outraged!A month later my new (used )car needs 5k worth of work OMG! Thank God I purchased warrenty! Hello State Attorney General!!!!! Shameful business! More
by KateT53
Employees Worked With
Chris Champagne, Fred Nassiff, Robert Navin
April 19, 2019
EXCELLENT Fred and Evan made our experience of buying a car very painless!!! I would recommend this dealership to anyone. Very friendly, it was a piece of cake! Fred and Evan made our experience of buying a car very painless!!! I would recommend this dealership to anyone. Very friendly, it was a piece of cake!! Being able to get most of the stuff completely via text and email made things very quick at the dealership. More
by KELLYCLEM69
Employees Worked With
Evan, Fred Nassiff
April 17, 2019
Tire problem I picked up a nail in my tire. I got a low pressure message. Contacted Service and was told to bring the car right in. Great service and quick respons I picked up a nail in my tire. I got a low pressure message. Contacted Service and was told to bring the car right in. Great service and quick response. THANK YOU Scranton Motors. More
by JKOKOFSKI
Employees Worked With
Mike Griffin
April 17, 2019
Great place to buy a car! No pressure to buy, Sales is willing to work with the customer; customer satisfaction is important to them from beginning to end. Liz is fantastic, kn No pressure to buy, Sales is willing to work with the customer; customer satisfaction is important to them from beginning to end. Liz is fantastic, knows her job very well, is thorough and follows up. I would not hesitate to buy another car from her! More
by GINGERPENALLEN1056
Employees Worked With
Chris Champagne, Liz Kibby
April 13, 2019
Cadillac XTS We just purchased a ‘16 XTS from Scranton and the process couldn’t have been easier. From our initial conversation with Lauren Carey through the paper We just purchased a ‘16 XTS from Scranton and the process couldn’t have been easier. From our initial conversation with Lauren Carey through the paper signing with Liz Kibby. This was an excellent experience and we look forward to working with them again. More
by jjglover01
Employees Worked With
Lauren Carey, Liz Kibby
April 13, 2019
Accomodating and beyond fair. They worked extensively on a body issue of my very old Buick. They couldn't fix the problem, but never charged any labor. Beyond fair. They worked extensively on a body issue of my very old Buick. They couldn't fix the problem, but never charged any labor. Beyond fair. More
by Buick gal
Employees Worked With
Romain T.
April 13, 2019
Lube oil filter. Check leak on timing cover as noted on last Phenomenal. Mike Griffin kept me updated on the extended warranty process and together added new water pump and timing belt, which I agreed to pay for Phenomenal. Mike Griffin kept me updated on the extended warranty process and together added new water pump and timing belt, which I agreed to pay for, while the warranty was being done. Great service advisor. More
by EDWARDBARONCINISR
