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Scranton Dodge Chrysler Jeep RAM

Scranton, PA

3.4
328 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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1146 Wyoming Avenue

Scranton, PA

18509

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Showing 328 reviews

June 01, 2020

Zero communication and poor people skills My experience with Josh and this dealership was terrible. There was zero communication and zero consideration for my time. I would rather walk than More

by UpsetCustomer2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike McConkey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Symuleski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Thank you for taking the time to let us know your thoughts. I am concerned by your comments as we obviously fell short in meeting your needs. Can you share some particulars so we can learn or correct our mistake? Please reach out to me at 570-344-1261 Ext 1312. Thank you. Matthew Pompey

April 16, 2020

Chris Montagna does a great job I came to this dealership from out of state because they had a vehicle that I was having trouble finding a fair deal on where I live. Chris Montagna More

by paulm
Recommend Dealer
Yes
Employees Worked With
Chris Montagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Paul, It sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We're thrilled to hear Chris went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We truly appreciate your positive feedback, and we look forward to working with you again.

March 12, 2020

I was just browsing looking for options when a car I’ve always wanted but never thought I could possibly own became available and Josh Symuleski helped me fulfill my dreams. He was amazing and I recommend More

by Lauralang
Recommend Dealer
Yes
Employees Worked With
Josh Symuleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Laura, Thank you for taking the time to leave us an outstanding review! We're happy to hear that Josh was able to help you find your dream car and was able to make the overall experience at our dealership amazing. If you ever need help with your dream car, feel free to give us a call!

March 12, 2020

I just want to say that I bought my truck well over a year ago and that when I was in scranton with time to kill josh went out of his way to make sure I could get an oil change done and be where I needed More

by Ddeacon13
Recommend Dealer
Yes
Employees Worked With
Josh Symuleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Josh, and with your purchase. We hope you continue to love your brand new ride, and we look forward to taking care of any of your auto needs in the future.

March 10, 2020

This was the best car buying experience I have ever had! Josh put me in a truck that fit my needs and personality. I am in love with my new ram. He was so helpful and even checked on me several times when I More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Josh Symuleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Hi Stephanie, Congratulations to you on your truck! It's a joy to know you are loving your new RAM. Please let us know if you have any other questions. We always want to do what we can to help. Please have a great day!

March 10, 2020

Smooth Service Josh was excellent in selling my jeep cherokee to me, smooth process which made it easy to find my perfect jeep..will definitely recommend to friends More

by cfm5252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Symuleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Thanks for your great comments about working with Josh. Our team wishes you congratulations on your Jeep! We hope you like it. Please have a wonderful day!

March 09, 2020

Great Experience Josh Symuleski was very helpful during my last vehicle purchase. All my needs were met. I will be using Scranton Dodge and Josh for many years to come More

by mcp9791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Symuleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Thanks for your feedback for Josh! It's wonderful to know that he was so helpful and we've succeeded in earning your future business. Please don't hesitate to let us know if we can be of assistance with anything else. We are here to help.

March 09, 2020

Great Experience I just stopped in to check some new cars out. Josh made me feel right at home and made the idea of buying a new car exciting instead of nerve racking. More

by emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Symuleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Thanks for stopping by, Emma! We're glad your shopping experience was so comfortable. Josh is definitely an excellent team member and we're sure he'll take great care of any future visits.

March 09, 2020

Best Car Buying Experience i've had Mr,Symuleski made me feel right at home. I went in looking for a used RAM and he got me in exactly what i was looking for no hassle and no games. I wi More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Symuleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

Hi Kyle, It's a joy to know that your shopping experience was Josh has been the best by far. Thanks for your review! Congratulations on your RAM! We're sure Josh will appreciate the recommendation and we welcome you again.

March 09, 2020

Bought a used 2016 Ram 1500 and love it. Josh was very good to work with, there were a few things that needed to be addressed on purchase such as: the trim on the driver side roof had come off and the tir More

by timharmer20
Recommend Dealer
Yes
Employees Worked With
Josh Symuleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Scranton Dodge Chrysler Jeep RAM responded

It's wonderful to know of Josh's outstanding level of care. Thank you for taking a moment of your day to share your recommendation, Tim! Let us know if we can be of assistance again with anything else. We are here to help. Please enjoy your RAM 1500!

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