Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,210 Reviews of Scranton Chevrolet of Norwich - Service Center
Checked out car noise did well Staff was very friendly eager to work on my car gave proper diagnosis just a great experience would highly recommend the service department impressed Staff was very friendly eager to work on my car gave proper diagnosis just a great experience would highly recommend the service department impressed with just driving vehicle into garage when I came More
Great service I bought my Corvette in for a smell of gasoline they perform the service the service people actually sent me pictures of the work being done it was am I bought my Corvette in for a smell of gasoline they perform the service the service people actually sent me pictures of the work being done it was amazing it was one of the best experiences I’ve ever had I love the fact that they actually took pictures and sent it to me of as the work was being performed what a clever idea congratulations job well done More
60000 mile service Tammy is excellent as always. I brought our Acadia in for tire rotation, oil change, fluid change While there the inspection showed it needed rear b Tammy is excellent as always. I brought our Acadia in for tire rotation, oil change, fluid change While there the inspection showed it needed rear brakes also and I was glad they could schedule the brake service and have a loaner car for my use that day. My only complaint was with the car wash/interior clean/and tire detailing. While the tire detailing was excellent, and the interior clean was good, they appeared to wash the car very quickly and missed several areas. Perhaps it was their last cleaning on Friday evening. Anyway I came home and proceeded to finish the car wash in my driveway. I have been to many dealers over the years and I must say Tammy is the best service advisor that I have ever had. She is professional, thorough, kind, and helpful. Thank you for your quality staff in the service department. More
Oil change and service I am here working from out of town, have had Scranton Chevy change my oil on 3 different occasions now and each time they have been very pleasant and I am here working from out of town, have had Scranton Chevy change my oil on 3 different occasions now and each time they have been very pleasant and easy to deal with. I will use them again if I get sent out here for work. More
Good experience Any kept me informed of repair progress and arrival of parts to complete repairs. Repair was completed as promised. Good experience as always. Thanks Any kept me informed of repair progress and arrival of parts to complete repairs. Repair was completed as promised. Good experience as always. Thanks to the team. More
I had a good experience I always have a wonderful experience with a wonderful staff really nice people understanding and explain everything to you I recommend this company to I always have a wonderful experience with a wonderful staff really nice people understanding and explain everything to you I recommend this company to a lot of people excellent working service More
Another excellent visit to Scranton service to get my truck taken care of. In for an oil change tire rotation battery change as well as a recall that was issued by Chevy. As always, I checked i to get my truck taken care of. In for an oil change tire rotation battery change as well as a recall that was issued by Chevy. As always, I checked in quickly and courteously, clarified what was needed to be done for the day and told me the time when it would be ready. No trouble getting work done, even appreciated the little video sent to show me the status of my vehicle. Prices are excellent staff is professional, wouldn't have anyone else work on my truck. Wish I could give kudos to the tech as well, but I don't know who it was. Truck was returned clean no surprises. More
Great place to take your car. Always meet my expectations. Always courteous and direct. I take my Corvette and Colorado there for all maintenance and never been disappointed. Great Always meet my expectations. Always courteous and direct. I take my Corvette and Colorado there for all maintenance and never been disappointed. Great service people. More
Module programing I came in to have glow plug control module programmed. The video sent answered lots of questions and showed condition of my truck so no questions. Th I came in to have glow plug control module programmed. The video sent answered lots of questions and showed condition of my truck so no questions. They were professional and quick. I was even able to ask tech several questions. High quality I have been a dealership tech before. More
Necessary Jeep Maintenance. This dealership wether through the previous owners or the new owners the service department has never changed. The service department has always be This dealership wether through the previous owners or the new owners the service department has never changed. The service department has always been there for me, had time to do my work, excellent technicians and front desk help, always fair in pricing and goes above and beyond in all aspects of the experience. This is why I continue to do all of my service with a place where I bought my jeep because I’ve always been treated right and never felt taken advantage of so I can’t say enough good things about them. Sincerely, Cynthia Steenson More