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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,210 Reviews

1,210 Reviews of Scranton Chevrolet of Norwich - Service Center

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December 28, 2019

Great Job! Job done in a timely manner. Part matched perfectly. Dropped off Blazer, went to breakfast, retuned to a job well done! Looked Great! Hats off to the More

by mary gernhard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

Friendly helpful service department The service advisors are very friendly and helpful. The also were able to take my car early which really helped me with my schedule and I appreciated More

by MATTCT2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
December 25, 2019

Urgent Vehicle Need I brought my 2006 Honda in for service on a Friday morning - turns out the engine block cracked. With all its other needs, it was best just to buy ano More

by WILDS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Dec 26, 2019 -

Scranton Chevrolet of Norwich responded

We are do happy we were able to help you in your time of need. Tammy is a valued employee and will be here to help you with all of your service needs. Enjoy your new vehicle.

December 25, 2019

First 5000 mile service I stopped in to have my first 5000 mile service. The staff was great and answered all of my questions. I will return for service again after driving m More

by Silverado Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
December 22, 2019

Service was excellent Great service, very helpful, quick and responsive to all needs. Everything perfect after visit. Would definitely get service here again and refer fr More

by JOHNWMODICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
December 20, 2019

Fantastic customer service Brought my new truck in for first service and some warranty work. First , I want to say that leading up to my service appointment that Tammy in servic More

by BRYAN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2019

Very polite and happy. Service was great, about a 1/2 hr. New Girl in service, nice, polite and very good. Ty...dont remember her name. Excellent service. She was attentive and thorough. Merry Christmas and H More

by LINDAFINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
December 19, 2019

Quick Response My father called service center for me for a failed power lift back hatch-they said “come on in” Everyone was so nice and welcoming! I explained the p More

by patricia_e_keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Thank you very much for the kind review. Scranton Chevy service

December 17, 2019

Great customer service Amy was super helpful and got us into a loaner car for the day even though it was a quick fix because we had to have our son at a doctors appointment. More

by JOANNAELDRIDGE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

We're glad to hear you found our staff was so knowledgeable and helpful!

December 13, 2019

Service Had to call back several times to get a time when they would pick me up kept saying they would get right back to me each time was about 15 minutes wai More

by DRUMBASKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Very sorry we took a little longer than expected to pick you. Glad to see we got 5 stars on your overall experience.

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