Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
1,210 Reviews of Scranton Chevrolet of Norwich - Service Center
Sort by
June 01, 2020
Employees are all knowledgeable, caring and courteous. They always fit me in for service at convenient times, even when I have an emergency servie need. They always fit me in for service at convenient times, even when I have an emergency servie need. More
by Enricot Covino
Verified CustomerEmployees Worked With
Other Employees :
Camilla excellent!, Rico Bozzini, Mark Halloran, David Courville, Crystal Kinney
May 30, 2020
They are very friendly,nice and respectable,nice clean show room and work shop very accommodating.I would highly recommend them to friends and family. show room and work shop very accommodating.I would highly recommend them to friends and family. More
by JOANBARRUS156
Employees Worked With
Other Employees :
Tudor Freeguard, David Tignonsini, Mark Halloran, Ron Delgado
May 24, 2020
Very pleased with the attention my car received during a recent airbag recall. It took longer than expected but happy it wasn’t rushed and was done correctly. I also ended up needing an oil change as there recent airbag recall. It took longer than expected but happy it wasn’t rushed and was done correctly. I also ended up needing an oil change as there was no oil on the dipstick. Appreciate the service and I will be back. I really like the video they send so you can see what needs to be done as they are explain it. Thank you! More
by Samantha
May 20, 2020
I went in expecting the worst on my 2011 Silverado, Was greeted with respect And understanding The desk staff and tech were excellant. All went very well,I will definitely be a repeat customer. greeted with respect And understanding The desk staff and tech were excellant. All went very well,I will definitely be a repeat customer. More
by Bbessette61
May 19, 2020
I unfortunately needed to take the whole day off from work as an essential worker during pandemic to bring my car in last Thursday. At 4:30 when I left dealership, the same loud noise was occurring & it work as an essential worker during pandemic to bring my car in last Thursday. At 4:30 when I left dealership, the same loud noise was occurring & it had not been fixed. Now I’m forced to take a second day off from work to bring car in again to be fixed. Not happy at all. More
by 5/14/20 Customer
May 15, 2020
Quick, questions answered, they called when the work was done, and during all interaction with the people proper procautions were taken during the pandemic.. i am surprised that they have changed this much done, and during all interaction with the people proper procautions were taken during the pandemic.. i am surprised that they have changed this much since I had my last truck in here More
by ETWALL
May 14, 2020
Always friendly, always explains what needs to be done, and the cost. Very happy with the service. Tammy is the best, very good people skills. and the cost. Very happy with the service. Tammy is the best, very good people skills. More
by WMTINNEL
Employees Worked With
May 13, 2020
Great dealership to deal with. Diagnosis was quick and thorough. They provided pictures, a detailed video and recommended the best course of action. They were very clean and paid great attention to detail thorough. They provided pictures, a detailed video and recommended the best course of action. They were very clean and paid great attention to detail. Highly recommend More
by kgileau87
Employees Worked With
May 12, 2020
My engine light keeps coming on and I'm not getting an answer why the last two times I brought my car to be serviced they kept my car for two days even when I got my car there early this last time I was t answer why the last two times I brought my car to be serviced they kept my car for two days even when I got my car there early this last time I was told it was covered in my warranty then a day later I was told it would cost me 286.00 I don't understand why I'm being told two different things and why it's taking so long when you make appointments I'm very disappointed with the service. More
by MARKASPRUILL1969
Employees Worked With
Other Employees :
Rico Bozzini, Joseph Baton, Mark Halloran, David Durrett, David Courville, CJ Gray, Michelle Libhart, Crystal Kinney
