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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,210 Reviews

1,210 Reviews of Scranton Chevrolet of Norwich - Service Center

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November 19, 2020

Dropped off my 2009 GMC Topkick C5500 to have it undercoated before winter. Everyone took good care of my needs. I am completely satisfied and will return next time I need your services. More

by John Christensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Scranton Chevrolet of Norwich responded

THANK YOU , NICE TO HEAR WHEN THINGS GO WELL

November 18, 2020

I worked with Joshua Dickson as my salesman, what a great experience no pressure very knowledgeable and just made the hole buying experience worth it. More

by TAYLORG83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, James Mitchell, Rico Bozzini, Joseph Baton, Mark Halloran, Tony Dandonoli
Dec 05, 2020 -

Scranton Chevrolet of Norwich responded

TAYLOR, thank you for the great review and for your business. Your experience is important to us and we appreciate hearing the kind words and enjoyed delivering you the vehicle. Thanks again! Dominick Salemi General Sales Manager

November 18, 2020

I went to the service dept with a on road problem. I was taken right in a the problem fixed within approximately 1 hour. I was treated quickly and professionally. Thanks again to the Service Dept. More

by dcormier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Thielbar
Nov 18, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for kind words glad we were here to help.

November 17, 2020

Scranton Chevy continues to be my perferred vehicle service facility. The service department personnel are personable, attentive, and informative. Whether you are having your engine serviced or tires More

by MASTER.BLASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words glad to provide your service needs.

November 16, 2020

Capt Jack and Amanda were Fantastic! As a business owner I Appreciate excellent service and the Scranton Team was Awesome! First Rate Effort to make necessary repairs as quick as possible and get my truck b More

by rwhq2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda , Capt Jack , , Jack Carpenter, Mark Halloran
November 12, 2020

A place where you can feel like your needs are important. Always willing to help ! Very friendly and told me that for the age of my suv that it still looks good. More

by KLEINLOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Dealership sends an email for 100 dollars off bill then says they won't honor it. Greedy! Bill came to $2500. Won't go back! More

by JENNIFER-HADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Dickson, Joseph Baton
Nov 24, 2020 -

Scranton Chevrolet of Norwich responded

JENNIFER WE ACTUALL DID TAKE OFF THE HUNDRED, PLEASE FEEL FREE TO CONTACT US SO WE CAN REVIEW IT WITH YOU

November 07, 2020

Hi had blown my transmission a few years ago so every little noise I hear scares me with my car. My boyfriend knew right away what it was but I knew I would feel more comfortable having it checked out. S More

by Sylenams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baton
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you, Its always nice to hear when the process works, very glad to be here for you. Tony Dandonoli Fixed Operations

November 02, 2020

I am not happy with the paint job they did on my new truck Still have to be finish hope this can be done soon More

by MARCELOR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Halloran
October 31, 2020

Great service as always! My truck was taken right in and in less than 1 hour the service was complete and I was on my way home! More

by Bobm1959
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you very much for the kind words, glad we are here for you. Tony Dandonoli Scranton Chevrolet Fixed Operations

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