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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,211 Reviews

1,211 Reviews of Scranton Chevrolet of Norwich - Service Center

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April 07, 2022

I wouldn't go back to this dealership if you gave me a . Million dollars More

by Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Logan Anderson, Ahmad Feaster, Brennan Doehring, Keith Estep
May 03, 2022 -

Scranton Chevrolet of Norwich responded

Davidson, thank you for your earlier feedback regarding your experience. We will always use the information to work on better communication and service in the future by seeing your perspective. Thanks again, Team Scranton Service

May 03, 2022 -

Davidson responded

Since going to Scranton, I've taken my vette to a private garage with two corvette master techs they found the problem right away and repaired it. This was after Scrantons people said I had no problem. Buyer beware. You won't see me recommend anyone to Srantons.

May 03, 2022 -

Davidson responded

Since going to Scranton, I've taken my vette to a private garage with two corvette master techs they found the problem right away and repaired it. This was after Scrantons people said I had no problem. Buyer beware. You won't see me recommend anyone to Srantons.

April 06, 2022

they did very good job every time I been in for services for that I am feeling good More

by JOMNS9107
Customer Service
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Great service, but 100. 00 for an oil change is a little crazy, service writer a+ More

by slc68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
April 04, 2022

Was impressed my car needed to be checked out quickly due to travel . I called they got me right in and took care of everything.. Employees were very helpful and very friendly..Would recommended them to anyo More

by crisman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

Timely, kind, no issues. I look forward to doing more business with them in the future. More

by azariah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Van Valkenburgh
March 31, 2022

My oil change resulted with the technician only putting in 6 quarts instead of 8. Totally unacceptable. Also, lack of communication between the team members and the technician results in the technician t More

by donsmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Scranton Chevrolet of Norwich responded

donsmitty thanks for taking the time to post a review and for your business. We apologize for the error and hope that we can make that up to you on a future visit. Thank you again, Dominick Salemi General Sales Manager

March 29, 2022

For a simple oil change I had to return do too oil all over my driveway More

by adugan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Logan Anderson, Ahmad Feaster, Matthew Herbert, Brennan Doehring
Apr 19, 2022 -

Scranton Chevrolet of Norwich responded

adugan5, we are not sure what happened here but we are glad to have it rectified. Thank you for your continued business and we look forward to providing you the service you deserve in the future. Dominick Salemi General Sales Manager

March 29, 2022

My truck had a front-end problem. It was repaired the same day. They did not try to sell me more than I needed. Great place to get your car or truck repaired. More

by jgmf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

I made an appointment to have work done while i was at work so it would be done by the time i got out. I arrive after work. After much confusion they finally find my key and its determined the work has no More

by Wcummings01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brennan Doehring
March 27, 2022

Very professional and speedy process customer service was 100% on point the girls were awesome More

by cheryl-schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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