Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
1,211 Reviews of Scranton Chevrolet of Norwich - Service Center
Sort by
May 22, 2022
You diagnosed things wrong you tell me things are wrong with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil an with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil and charge me More
by ljwillette70
Verified Customer
May 18, 2022
Great communication and timely resolution of my issue. Thanks to this competent and reliable team! Thanks to this competent and reliable team! More
by alan.merriman
May 14, 2022
Very efficient and friendly staff. Always take excellent care of my car and keep me informed of any issues. Always take excellent care of my car and keep me informed of any issues. More
by JDODGE28
Employees Worked With
May 11, 2022
The cost to change oil was 112 dollars which is very high 😟 coupons should be offered for returning customers 😟 coupons should be offered for returning customers More
by John 23
Employees Worked With
May 11, 2022
I bought a gmc Denali 2021 the truck has been in the shop twice and for over a month still haven’t got it back had every excuse in the book and was denied a loaner 70k for a truck and denied after couple mon twice and for over a month still haven’t got it back had every excuse in the book and was denied a loaner 70k for a truck and denied after couple months it’s been problematic the tano cover leaks told me they all do lol that was one big factor on buying the truck also two weeks of me calling then a response oh I didn’t know your truck was here.Anyway they’ll tell you anything to sell you a vehicle but your nothing when the paper signed also they took the engine parts and put it on my brand new truck seats and on my jacket pics I def have the service manager said he would talked to the guy lol what anyway be smart you think I’m the only one treated like this def not but I’m not a complainer but any means but dam I own a buisness I would never treat and lie to my clients for what reason just fix the situation move on but you my review is negitive 10 More
by CAMANDSONSLLC
Employees Worked With
Whoever calls you
May 11, 2022
Not impressed. .came in for a recall...did not fix the problem had to come back and ask what the problem was.....why didn't you just tell me???? .came in for a recall...did not fix the problem had to come back and ask what the problem was.....why didn't you just tell me???? More
by Slyone162424
Employees Worked With
Woman not listed! Was fantastic though so not remember her name
May 10, 2022
They did what they said that we're gonna do that we're friends like they were fine friends like they were fine More
by haiderfarm
May 10, 2022
Always excellent service! The car is a piece of junk but their service is top notch The car is a piece of junk but their service is top notch More
by CBFLYER
May 10, 2022
Very friendly people, honest always call when they find a problem. Had my car done when they said it would be. problem. Had my car done when they said it would be. More
by Ghost1943
Employees Worked With
Other Employees :
Michael Soto-Valentin, Michael Cassel, Ahmad Feaster, Brennan Doehring, Keith Estep
