Scranton Chevrolet of Norwich - Service Center

Damaged my wheels. Never ordered new steering wheel. Damaged the 2nd wheel when it came in. Lied to me about ordering another wheel. Over a month later finally got anot Never ordered new steering wheel. Damaged the 2nd wheel when it came in. Lied to me about ordering another wheel. Over a month later finally got another wheel and guess what, that was Damaged to. Service manager would ignore my calls and refuse to speak to me. More

My service experience was great as usual. They listened to me and were able to diagnose and fix my issue with my truck on the first try. They listened to me and were able to diagnose and fix my issue with my truck on the first try. More

Allison made the warranty and recall appointment scheduling convenient and quick . Always easy to work with scheduling convenient and quick . Always easy to work with More

My change oil was not reset I have to come back in and have it cleared have it cleared More

Took a while to fix but understandable considering they had to work around an interlock device. And everything was covered under the warranty. They were great at keeping in touch and updating me regularly. had to work around an interlock device. And everything was covered under the warranty. They were great at keeping in touch and updating me regularly. Staff was very friendly as well. More

Easy to make appointments in a timely manner. Other dealers may have a 2 week wait to get in. Staff is knowledgeable and friendly. Other dealers may have a 2 week wait to get in. Staff is knowledgeable and friendly. More

Ally is very accommodating and pleasant to deal with as is Tammy. The mechanics are competent and return my car to me in a timely manner. is Tammy. The mechanics are competent and return my car to me in a timely manner. More

Very easy to deal with. Kept communication open with me during my two repairs. Employees were nice to me and seemed to like each other. I even had to have an employee move Kept communication open with me during my two repairs. Employees were nice to me and seemed to like each other. I even had to have an employee move my car because it was parked in a corner when I picked it up and the gentlemen moved my car super easy for me. More

Kenny was very accommodating to answer questions about the vehicle I purchased and most helpful explaining and showing the features and technology the vehicle had to offer! The experience was very positiv the vehicle I purchased and most helpful explaining and showing the features and technology the vehicle had to offer! The experience was very positive , no pressure. He and Kamila were very professional!!! More

Matthew,b and rich and All staff really very knowledgeable and made a great experience for me Matt , really went above and beyond could not ask for more knowledgeable and helpful knowledgeable and made a great experience for me Matt , really went above and beyond could not ask for more knowledgeable and helpful More