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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,211 Reviews

1,211 Reviews of Scranton Chevrolet of Norwich - Service Center

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October 16, 2022

Good service, very helpful, friendly and answered all my questions when I called in. Sent notices when my car was ready and worked with me to get the car even after they service department had closed. More

by carlos.m.evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 15, 2022

Advisor Tammy was very helpful, providing me with a maintenance schedule. Michael did a great job sending me a video and servicing my truck. All work was done in a reasonable amount of time. The wai More

by donsmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel
October 15, 2022

From start to finish I received Over and above service and treatment I’m Very satisfied More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Jack responded

Done

October 15, 2022

Scranton chevy was the 3rd service department I called in the area and the only one willing to be flexible with the situation I was having. Repaired it properly and honestly under my extended coverage in a v More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Oct 15, 2022 -

Alex responded

Scranton chevy was the 3rd service department I called in the area and the only one willing to be flexible with the situation I was having. As the 2nd owner and at 116K miles on my Silverado I was expecting the typical stealership list of unnecessary repairs in addition to the cost of the issue I brought it in for. They fixed it properly and honestly at no cost under my extended coverage in a very timely manner. Exceeded all my expectations.

October 15, 2022

A Personable service department. I am satisfied with the work performed at a reasonable cost. More

by SSMIGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Great service! Most importantly they made sure my car was safe before I drove it again. More

by ANNABOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

I have always been treated with respect. There has always been good communication with all employees. It is a pleasure to do business with everyone. More

by cabin1381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Always have a positive experience when I bring the car in for service. Everyone is very helpful. More

by PB314
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

Consistent great service from this dealership Excellent communication and efficient turn around time to our fleet of vehicles that are in high demand More

by bruceminer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Kevin Vernon
October 07, 2022

I enjoyed my visit with Scranton Chevrolet the other day for my oil change and tire rotation. More

by TBENT4098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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