Scranton Chevrolet of Norwich - Service Center

Changed appointment late notice. Arrived for appointment that wS scheduled for me to wait. Was told I had to leave it but I would have my truck back that day was given a ride to work Arrived for appointment that wS scheduled for me to wait. Was told I had to leave it but I would have my truck back that day was given a ride to work. Was text 45 min before close that I wasn't getting my truck back. Asked for transport, return text at 4:45, 15 min before close said they couldn't provide it. Had to find my own transport. Arrived to pick up my truck and report said I needed to replace both cabin and engine air filters however I had just changed them the week before. When confronted with this service stated he might not have checked it but was still charged the full $169 shop fee More

Service department is staffed by good people who work with you to give you a great experience. with you to give you a great experience. More

kept my car over the weekend without telling me, thank goodness I didnt need my car. In addtion when I was told on monday the service department wanted to keep my car for one more day, and then 10 minutes goodness I didnt need my car. In addtion when I was told on monday the service department wanted to keep my car for one more day, and then 10 minutes later Ireceived a text my car is ready. It seems noone talking to each other More

Very expensive parts cost me less than $200 they charge me labor over $1000 bought the car brand new from them always service it there. me labor over $1000 bought the car brand new from them always service it there. More

We went for and oil change and tire rotation. When the mechanic finished rotating the tire he needed to put air in the front tire but could not get the valve stem cap off. It took 1 1/2 hours to When the mechanic finished rotating the tire he needed to put air in the front tire but could not get the valve stem cap off. It took 1 1/2 hours to fix that . After 240.00 we let very unhappy and will not be returning to Scranton Chevy again! There was grease on the steering wheel, door handles and the wheels!!! We keep this truck spotless!!! More

I found Scranton Chevy to be lacking not only in professionalism but basic knowledge. At this point I wouldn’t bring my car there to be junked. professionalism but basic knowledge. At this point I wouldn’t bring my car there to be junked. More

The staff were professional and very good at communicating when my vehicle was ready for pickup. communicating when my vehicle was ready for pickup. More

Their service was slow. They charged a lot in labor and they didn’t communicate well They charged a lot in labor and they didn’t communicate well More

Very professional and thorough. My process was extremely easy and I felt confident in there work to complete my job My process was extremely easy and I felt confident in there work to complete my job More

Everyone I encountered was very helpful. They were all nice, good to explain things for me. They were all nice, good to explain things for me. More