Scranton Chevrolet of Norwich - Service Center

Always accommodating and nice. Good solid work done on my Chevy. Always a detailed explanation of issues. Good solid work done on my Chevy. Always a detailed explanation of issues. More

Always excellent service. Friendly staff Makes me feel better when driving my car Good work Friendly staff Makes me feel better when driving my car Good work More

Always excellent service. Friendly staff Makes me feel better when driving my car Good work Friendly staff Makes me feel better when driving my car Good work More

Great That's all I have to say , nothing else to add . Thanks Bye Thanks Bye More

I was told that my vehicle would be completed in the time I requested, but diagnostic work didn't begin until the second day it was there. Someone was supposed to call me back to schedule follow up work and I requested, but diagnostic work didn't begin until the second day it was there. Someone was supposed to call me back to schedule follow up work and no one called me. The primary issue I brought it in for is still not resolved. More

Claim they didn't do anything to a recall that was done but when the recall stopped working they said that wasn't the problem. but when the recall stopped working they said that wasn't the problem. More

I did not like the honesty of the salesman They promised and did not fulfill on the promise and did not fulfill on the promise More

Great dealership No, I'm done I love their service department Very friendly and courteous all the time department Very friendly and courteous all the time More

Only went there for a recall on engine light . So while it was there needed oil change. So they ordered the part. Did oil change . 2 weeks. Bring it back for recall. They say. Oops we ordered the So while it was there needed oil change. So they ordered the part. Did oil change . 2 weeks. Bring it back for recall. They say. Oops we ordered the wrong part. And can we show you something. Takes me to the bay and says. There's oil everywhere. She asks me. Did you have your oil changed recently?? Ummmm. Yes . Here 2 weeks ago remember ? Oh . Well we will clean it up. Anyway. 3 months go by and the part for the recall finally arrives. They say should not take an hour. Well 5.5 hours later I get car back. Lesson learned. Never go to dealership. More

My experience was all I would have expected. I left very satisfied. I don't much like the evaluation experience I left very satisfied. I don't much like the evaluation experience More