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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,196 Reviews

1,196 Reviews of Scranton Chevrolet of Norwich - Service Center

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August 31, 2018

Amazing staff and customer service! Great experience every time! Knowledge staff. Always eager to please. They make you feel like family. I recommend them to everyone. Thank you for g More

by tammywasilewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

First oil service for car great experience got time n day of Pleasant on phone n very accommodating', and called to let me know when the vehicle was ready for pick up. Drop off was very easy also. More

by JCOOKS1VILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
August 27, 2018

Quality service, timely completion of work, capable staff I'm very satisfied with the wonderful service we received. The service video that you emailed me was also awesome! I have a lot of trust in this ser More

by JAMLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Churchill, Joseph Baton
August 24, 2018

Friendly Enjoyed video assessment of the condition of my car. Like the late drive in once a week. Hope they fixed the accelerator problem. If not will sell. More

by Rsise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Donovan
August 09, 2018

Quick service dept They are always there to help. I had an issue with my windshield wipers last winter and they quickly arranged a rental vehicle for the day and had th More

by MHOLLIS690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Thank you for the nice review. We are glad to help make a bad situation better for you. See you next time in service. Dominick Salemi General Sales Manager

August 07, 2018

Oil change It was great experience. Price for type of service could be better. Like the tech video it help with the overall quality and experience. Thanks More

by SSN690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Matt Feraco, Carl Blackburn
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Thank you for the review and the feedback. We are happy that we could provide you with a five-star experience and thank you for letting everyone know. Dominick Salemi General Sales Manager

July 20, 2018

front end brake work tammy davis is always very helpful, excellent mechanic work done on vehicle, quality repair work has always been completed the right way in a timely More

by JOHNSMOLLEN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Scranton Chevrolet of Norwich responded

Thank you for your great review about Tammy and the service department. We appreciate the opportunity to provide for all of your service needs and look forward to seeing you next time! Dominick Salemi General Sales Manager

July 20, 2018

Engine trouble Awesome awesome awesome all the way around fast compassionate service addressed all my questions & concerns Very polite and considerate. Took the tim More

by SG21198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Kibby, Matt Feraco, Carl Blackburn
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Wow!! We are glad the whole team seemed to get this right for you. Thanks for getting the word out and we will see you next service. Dominick Salemi General Sales Manager

July 17, 2018

Completed work as scheduled They had to replace the ac condenser which is no small task and finished 2 hours earlier than expected. Great work. Tammy was very customer oriented More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Scranton Chevrolet of Norwich responded

Its always great to hear when we can service your vehicle beyond your expectations. Thanks for your business and for letting everyone know! Dominick Salemi General Sales Manager

July 12, 2018

Quick and efficient Scranton Cheverolet Service Center is the best! I use their Red Carpet Service for Mohegan Sun Employees and it couldn’t be easier!! They pick up you More

by PGIACCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson
Jul 12, 2018 -

Scranton Chevrolet of Norwich responded

We love to take care of our neighbors! Thanks for the review...tell your co-workers about the deal. We couldn't be happier to provide service to all of the Mohegan Sun family. Thanks again! Dominick Salemi General Sales Manager

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