Scranton Chevrolet of Norwich - Service Center

Oil change It was great experience. Price for type of service could be better. Like the tech video it help with the overall quality and experience. Thanks It was great experience. Price for type of service could be better. Like the tech video it help with the overall quality and experience. Thanks More

front end brake work tammy davis is always very helpful, excellent mechanic work done on vehicle, quality repair work has always been completed the right way in a timely tammy davis is always very helpful, excellent mechanic work done on vehicle, quality repair work has always been completed the right way in a timely manner - thanks to all - john More

Engine trouble Awesome awesome awesome all the way around fast compassionate service addressed all my questions & concerns Very polite and considerate. Took the tim Awesome awesome awesome all the way around fast compassionate service addressed all my questions & concerns Very polite and considerate. Took the time to explain the issue with my car without making me feel like a moron 😊 I will definitely use Scranton Chevrolet for all my auto needs More

Completed work as scheduled They had to replace the ac condenser which is no small task and finished 2 hours earlier than expected. Great work. Tammy was very customer oriented They had to replace the ac condenser which is no small task and finished 2 hours earlier than expected. Great work. Tammy was very customer oriented. Facility is always clean. More

Quick and efficient Scranton Cheverolet Service Center is the best! I use their Red Carpet Service for Mohegan Sun Employees and it couldn’t be easier!! They pick up you Scranton Cheverolet Service Center is the best! I use their Red Carpet Service for Mohegan Sun Employees and it couldn’t be easier!! They pick up your car, do the requested maintenance, send a video of the technician doing an under-car inspection, clean your car and bring it back! The bill is with your keys and you can phone in your payment!! Every employee is courteous and a pleasure to deal with! I no longer dread going for an oil change!! More

Replace Fob Great experience with both parts and service when I lost my fob at the beach and was stranded. Towed car and by 10 am the next day a new fob was progr Great experience with both parts and service when I lost my fob at the beach and was stranded. Towed car and by 10 am the next day a new fob was programmed and I was back on the road! More

Very helpful Bought a silverado 06 about 9 years ago. Great truck but after recent issues and 252,000 miles And a very helpful service dept. it was time to trad Bought a silverado 06 about 9 years ago. Great truck but after recent issues and 252,000 miles And a very helpful service dept. it was time to trade it in for a newer Silverado. Sales person was the same person I bought my 06 off of 9 years ago. Great guy. Very helpful. More

Excellent CLean showroom and waiting area. We were in and out in no time. Friendly personnel and the service was excellent. Also any questions we asked were ans CLean showroom and waiting area. We were in and out in no time. Friendly personnel and the service was excellent. Also any questions we asked were answered. More

Quality work but very slow I showed at exactly for a scheduled appointment for regular service, old change tire rotation etc,...They seemed confused when I said I made the appoi I showed at exactly for a scheduled appointment for regular service, old change tire rotation etc,...They seemed confused when I said I made the appointment. I was waiting for the service so I made my way to the waiting area. After 90 minutes ( way to long for the schedule work) I looked in the lot and saw my vehicle, I went to the service area, disappointing that they couldn't let me know in the waiting area that they were complete. I made the appointment on-line through their website where they advertised $49.95 special for 6-quart oil change, 4-tire rotation & multipoint vehicle inspection. The invoice total came to over $90. When I challenged it they promptly lowered the price to $76 and said the tire rotation was $19.95 it should have been 49.95 plus the sales tax. Since I didn't have the internet add readily available I reluctantly paid the bill and moved on. On top of all this they were to provide a video of the multi-point inspection as indicated on the invoice for no charge. I never received the video In another year I'll be looking to replace my Silverado. I am seriously looking at other dealers More

Great servicel. Service rep was very nice and helpful. My appointment went pretty quick for routine maintenance, oil change and engine light for a reassuring code whi Service rep was very nice and helpful. My appointment went pretty quick for routine maintenance, oil change and engine light for a reassuring code which has appeared on and off. More