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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,185 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,185 Reviews of Scranton Chevrolet of Norwich - Service Center
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November 17, 2018
Perfect service Very genuine customer service. This dealership really cares about their customers. Ive been to other chevy dealers but this one is the best. I can see Very genuine customer service. This dealership really cares about their customers. Ive been to other chevy dealers but this one is the best. I can see that they go above and beyond to take care of the customer. More
by ctplumbing7473
Verified CustomerEmployees Worked With
Jack Carpenter
November 15, 2018
Service department,great. Sale department not so great Very happy with the service department. Sarah was very professional and helpful. As for sales, I believe I was talking to the sales manager and I aske Very happy with the service department. Sarah was very professional and helpful. As for sales, I believe I was talking to the sales manager and I asked him to give me a quote for my truck because I am looking to trade it in. Was there for an hour and a half and he never got me one. Not happy. I walked out. More
by JAREDNELSON11
Employees Worked With
Sarah
November 11, 2018
Warranty covered I originally was told that my problem was not covered by warranty. They checked whether it was 36k or 60k and covered it.......thanks gm I originally was told that my problem was not covered by warranty. They checked whether it was 36k or 60k and covered it.......thanks gm More
by Sfgolfpro
Employees Worked With
November 08, 2018
Great customer service! Even though the price for labor was ridiculous everyone, ESPECIALLY Sarah (I’m not positive that is her name), was very helpful. She understood that I Even though the price for labor was ridiculous everyone, ESPECIALLY Sarah (I’m not positive that is her name), was very helpful. She understood that I thought it was going to be under warrenty and didn’t except to pay so much out of pocked. She tried her best to lower the price for me, and I am very grateful. The service was done in a day and when I picked my car up every single person greeted me with a smile. The great customer servious definitely softened the blow for the service price. More
by Madisonlove
Employees Worked With
Sarah
November 07, 2018
Great service. Great people. This is a great place to have your car serviced. No hassle just good people that do the job with reasonable pricing. Best dealer service around. This is a great place to have your car serviced. No hassle just good people that do the job with reasonable pricing. Best dealer service around. More
by Steve
Employees Worked With
November 02, 2018
Great Service The dealership in whole is professional, knowledgeable, welcoming, and well priced for auto maintenance. Unlike my previous service center, they do no The dealership in whole is professional, knowledgeable, welcoming, and well priced for auto maintenance. Unlike my previous service center, they do not suggest work that is not necessary. More
by JAF117619
Employees Worked With
Kurt Lytle, Jeffrey Dimmock, Wally Churchill
October 30, 2018
Service with a smile Everyone greets you when you walk in. The drive up area is very clean and the service advisors are right there in the lane to greet you. They let me k Everyone greets you when you walk in. The drive up area is very clean and the service advisors are right there in the lane to greet you. They let me know how long it would take and finished a little early. More
by Lmarch1
October 30, 2018
Service Good people from service the car salesmen not so much but I am happy take my truck to service to them anytime I am very happy Good people from service the car salesmen not so much but I am happy take my truck to service to them anytime I am very happy More
by Mike 007 chevy
Employees Worked With
Other Employees :
Matt Feraco, Wally Churchill, Rico Bozzini, Robert Heibel, Craig Hopps, Joseph Baton, Gerson Flores
October 30, 2018
Great Easy in easy out no gimmicks. Thoroughly impressed and highly recommend. They made the time spent there not feel like a waste of time. Thanks again. Easy in easy out no gimmicks. Thoroughly impressed and highly recommend. They made the time spent there not feel like a waste of time. Thanks again. More
by TEDGAR73
October 27, 2018
October 2018 Every thing went well other than one hiccup when the service employee opening my door into the yellow stop bar. She apologized and we finished our ser Every thing went well other than one hiccup when the service employee opening my door into the yellow stop bar. She apologized and we finished our service of the truck. She tried to get me a free car wash but the guy denied her. More
by DHILL1238
Employees Worked With
Alexis Soto
