Scranton Chevrolet of Norwich - Service Center

Very thorough. They make it work. But they fix it. There's a difference! 3 car from this dealership. Very pleased! Highly recommend to my chevy friends to get servi They make it work. But they fix it. There's a difference! 3 car from this dealership. Very pleased! Highly recommend to my chevy friends to get service here or buy from this place.#keep it 100 More

Nicco was great and went above and beyond to help me. I told him I wasn’t going home with the vehicle I drove there with and he made it happen I told him I wasn’t going home with the vehicle I drove there with and he made it happen More

Went to pick up the car found out my bank put scranton motors on check so had to come back next day when i went there to pick up everyone was in a meeting Waited about 45 minutes then to find out a coup motors on check so had to come back next day when i went there to pick up everyone was in a meeting Waited about 45 minutes then to find out a couple of things they were supposed to fix was not so had to wait till Monday to receive the car . But to their credit they dropped the car off at my house. Everyone there was nice to work with I don’t know why the ball was dropped More

It was perfect. Great customer service, very professional. That's why I go to Scranton Chevrolet. Great customer service, very professional. That's why I go to Scranton Chevrolet. More

They are polite and they smile. They look up my car and found that it was still under warranty. Which save me some money. Not to many car dealers would do that. So thank you very m They look up my car and found that it was still under warranty. Which save me some money. Not to many car dealers would do that. So thank you very much More

I bought my truck from another dealership and I took it to Scranton Chevrolet to have the oil change and tires rotated and I was impressed that they got me in and out within a hour to Scranton Chevrolet to have the oil change and tires rotated and I was impressed that they got me in and out within a hour More

Had a recent very satisfying experience at this dealership. My service representative (Meaghan) and the Service Manager (Kevin) always treated me with kindness and respect and continually kept me dealership. My service representative (Meaghan) and the Service Manager (Kevin) always treated me with kindness and respect and continually kept me informed regarding any updates to the job as it progressed. The work the dealership had to do was a fairly complicated transmission job which took a few days to complete because of a technical issue that kept the transmission from performing properly. But they worked with engineers at GM and were ultimately able to resolve the issue and get the car running normally again. What really impressed me was when the engine light came on a couple days later, they told me to bring the car right in so they could see what was wrong. Even though they diagnosed issues that were unrelated to the transmission job, they fixed them anyway as part of the original job warranty, and did it while I waited, in spite of not having an actual appointment. Considering everything that was done, I would highly recommend this dealership for repairs. And you can't beat the fact that they guarantee the repairs with a 2 yr/24,000 warranty. BTW, also deserving a kudo is the person who cashed me out. She was super nice and worked with me to make sure I was getting all the credit due me via coupons and the MyChevy Reward program. All around, a very satisfying repair experience. More

When I purchased my 2017 Silverado I asked to see the Carfax I was told we use a different format which showed no issues and now you’re dealership uses Carfax that was sent to my email and that shows the Carfax I was told we use a different format which showed no issues and now you’re dealership uses Carfax that was sent to my email and that shows there was damage to vehicle I believe I was mislead. So when I was at dealership for service I questioned the one manager and told me something about it wasn’t reported in a 30 day timeframe well if that is the case why was I not notified More

We couldn’t be happier with our Chevy Trax. Thank you so much to Joe Lewis and GM Dominick for working with us! We really appreciated all of your help! Thank you so much to Joe Lewis and GM Dominick for working with us! We really appreciated all of your help! More

Easy to work with,kept you on top of things,kept to the estimated guesstimated prices,as well as stay to time table given. estimated guesstimated prices,as well as stay to time table given. More