Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,185 Reviews of Scranton Chevrolet of Norwich - Service Center
Great servicel. Service department was pretty thorough and quick. Tammy was informative of what needed to be done and was able to get me a loaner while my car was bei Service department was pretty thorough and quick. Tammy was informative of what needed to be done and was able to get me a loaner while my car was being serviced. More
Oil change The service person was a Very explainable about what she was doing when she hooked up a scanner to test me vehicle opponents and explained to me wer The service person was a Very explainable about what she was doing when she hooked up a scanner to test me vehicle opponents and explained to me were the coffee machine was located and were I could sit and wait More
Oil change Friendly and efficient. Nice facility. I was brought into the service area immediately and was shown to a clean waiting area, where I enjoyed a tasty Friendly and efficient. Nice facility. I was brought into the service area immediately and was shown to a clean waiting area, where I enjoyed a tasty cup of coffee while I waited. More
Helped with headlights I was down from out of state when I lost a headlight, they took me in and fixed it quickly along with another light I did not know was out. The entire I was down from out of state when I lost a headlight, they took me in and fixed it quickly along with another light I did not know was out. The entire staff were all so polite and nice to me and I was never there before. They were very welcoming and did the job quickly....thank you. More
Subpar I came in after I got a check engine light come on and Onstar told me to bring it in, and when i brought it up to them they told me sense it wasn’t on I came in after I got a check engine light come on and Onstar told me to bring it in, and when i brought it up to them they told me sense it wasn’t on right now their was nothing they could do about it. And I asked for an oil change which I thought included a full maintenance and I didn’t get that either. And I’m use to getting a video with my service and I didn’t get that either. More
Nice quick oil change Made the appt online. Pulled into Scranton service bay. Tammy came over and logged me in. I went into the nice clean customer lounge. 45 minutes late Made the appt online. Pulled into Scranton service bay. Tammy came over and logged me in. I went into the nice clean customer lounge. 45 minutes later, Tammy came over and told me my truck was ready. Can’t wait for my next oil change. More
Service Rico & Tammy squeezed me in. They did the work which was covered under power train warranty. Completely satisfied. Free coffee helps with the waiting Rico & Tammy squeezed me in. They did the work which was covered under power train warranty. Completely satisfied. Free coffee helps with the waiting time. Thank you More
Check engine light Brought my car in for a check engine light & the car was stalling in less than 2 hrs I was driving home problem solved .. as always great service .. s Brought my car in for a check engine light & the car was stalling in less than 2 hrs I was driving home problem solved .. as always great service .. so glad I chose Scranton Chevy I recommend anyone looking to purchase a car check them out first A+ More
Quick, thorough and reasonable! Easy to schedule an appointment for an oil change and a recall. Quick responsive staff, friendly check in and out. Great price for a full synthetic oi Easy to schedule an appointment for an oil change and a recall. Quick responsive staff, friendly check in and out. Great price for a full synthetic oil change, they even filled my washer reservoir!! More
Misnomer to call this a “service center” After purchasing a used vehicle at Scranton Chevrolet, within days a warning light came on. Made an appointment for service, checked in after driving After purchasing a used vehicle at Scranton Chevrolet, within days a warning light came on. Made an appointment for service, checked in after driving through some really nasty weather only to be told that the technician that we needed was not in. Rescheduled and after having the vehicle for the day we’re told it needed to be seen at the Ford garage, Scranton would make the appointment, and would call us. Not a word in almost two weeks. More