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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,210 Reviews

1,210 Reviews of Scranton Chevrolet of Norwich - Service Center

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August 19, 2019

Oil Change and Tire Rotation. Very Professional and Helpful Service. The time I was quoted about how long it would take without any issues was very accurate. I love it there! More

by CRBNSUNSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your comments! We're glad you came in and Amy looks forward to seeing you again!

August 17, 2019

Good service Amy Hogberg was polite, friendly and helpful. I had a good experience again at this dealership which I purchased my 2019 traverse from. Service is alw More

by ROBUSCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

We're so glad your took the time to write your review! It's great to hear about your experience overall and the customer service Amy provided. Thank you for your purchase and servicing your Traverse with us. Hope to see you again!

August 14, 2019

Excellent Customer Service Amy was very helpful with assisting me with getting my car serviced. It was the first time I had gone there for service and she helped me though the w More

by CleverGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for the review! So glad Amy was able to help you along. It's important our customers know what to expect and then meet those expectations. Amy is being recognized for her customer service skills and you're part of the reason. Once again thank you and Amy hopes to see you again!

August 09, 2019

The service was very professional, good and satisfying. Amy's greeting was very inviting and professional. I was satisfied with Eugene's work. The car was finished within the time frame that he predicted. A More

by JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Soto, Eugene Peabody
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

James, thank you for the review. Both our advisors work closely with Alex and of course our technicians. You got a look at our team coming together to meet a common goal, your satisfaction. Your comments will be passed along to all of them. Thank you so much for coming in and we look forward to seeing you again.

August 09, 2019

Top quality and service Any was first rate. She treated me like we had known each other for a long time. Made me feel that she would do right by me. More

by PRLIPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

We're so happy you had a great experience! Thank you for your comments. As a team we truly want to do right by our customers and Amy is certainly part of that team. We look forward to seeing you again!

August 08, 2019

Very nice dealership Very pleasant people to deal with. Very professional and helpful. Had a nice special coupon for a brake job I had done, at a big savings. They were ab More

by ARLENESTARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another gentleman, but dont know his name.
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your comments. We're glad you took advantage of our coupon and had a good experience. Tammy is great, always trying to care for the customer needs. Hope to see you again soon!

August 06, 2019

Very unsatisfied Brought my Malibu in several weeks ago problem with break issue charge me for an evaluation gave me a video of the guy doing the evaluation told me i More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Hogberg
Aug 08, 2019 -

Scranton Chevrolet of Norwich responded

Geoff, Thank you for taking the time to talk to me on the phone. We look forward to servicing your vehicles in the future. Mark Halloran Scranton Chevy

August 03, 2019

A pleasure First service appointment and it went very smoothly. Tammy is very friendly and does her job well. Everything I asked for was done in a timely manor More

by FINNIGANDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Very happy you've met Tammy. She's one part of our service team working towards a common goal, satisfying the customer. Tammy cares about her customers and takes pride in her work. Thank you so much for your first service visit and we look forward to your next!

August 02, 2019

Professional, quick and friendly. Came in with a few minor issues. I was fixed up and on my way in no time. Highly recommend going here for your vehicle maintenance. More

by SHAWN_SCHLAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tignonsini
Aug 06, 2019 -

Scranton Chevrolet of Norwich responded

Shawn it is our pleasure. Thank you. Scranton Service Team

July 31, 2019

Elation, then frustration. While the original,problem was somehow corrected, miraculously, my speedometer is off, showing my car going 12 mikes per hour faster, and the minute t More

by phyllisgaumond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy, she was a saint.
Aug 06, 2019 -

Scranton Chevrolet of Norwich responded

Phyllis we would love the opportunity to set your clock for you. Please come by any time. Scranton Service Team

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