Scranton Chevrolet of Norwich - Service Center

Cane in for tire rotation and oil change. Great service , th Always very pleased with the service received at this location. Waiting time reasonable, staff always greets you with a smile. Thankyou! Will recomme Always very pleased with the service received at this location. Waiting time reasonable, staff always greets you with a smile. Thankyou! Will recommend to friends. More

I literally had never seen the bottom of my own new car! They were so professional and precise. The video was perfect! Excellent customer service! Thanks so much. They helped and sent text reminders. Awesome They were so professional and precise. The video was perfect! Excellent customer service! Thanks so much. They helped and sent text reminders. Awesome awesome I would refer anyone. More

Engine noise I was very impressed with the service department, Sara wss very helpful. My problem was resolved in a short time. I will definitely be back. I was very impressed with the service department, Sara wss very helpful. My problem was resolved in a short time. I will definitely be back. More

Awesome professional experiance It was a great experiance super service super people. It took no time at all and they kept me informed great experiance thank you will be back soon It was a great experiance super service super people. It took no time at all and they kept me informed great experiance thank you will be back soon More

Great service Service here is great. Takes about an hour for an oil change, tire rotation and multipoint inspection. The staff is courteous. Never had an issue with Service here is great. Takes about an hour for an oil change, tire rotation and multipoint inspection. The staff is courteous. Never had an issue with them. More

Service guy gene want out of he way to help me The manager and service guy went out of there way to help me out with my new truck regarding the head rests on new silverado are different from the 2 The manager and service guy went out of there way to help me out with my new truck regarding the head rests on new silverado are different from the 2010 More

Very good The service was good and the people are very professional. I had a great time bringing in my truck for the service, thank you for being so nice. The service was good and the people are very professional. I had a great time bringing in my truck for the service, thank you for being so nice. More

Terrible Wouldn't give loaner, sat for 4 hrs,didn't know what they were doing, no satisfaction, did not fix the problem, terrible communication awful tried the Wouldn't give loaner, sat for 4 hrs,didn't know what they were doing, no satisfaction, did not fix the problem, terrible communication awful tried the cheap way out. Machined rotors that should be replaced. Hurried the original delivery as we waited 6 hrs for something that shouldn't have taken more than an hour! Truck brakes are still not right! More

Slight miscommunication Had a great experience. Loved the shuttle service. But just noticed that my oil was changed to synthetic without my knowledge/ approval. Now I have 5 Had a great experience. Loved the shuttle service. But just noticed that my oil was changed to synthetic without my knowledge/ approval. Now I have 5 quarts of regular oil sitting around with nowhere to go. More

Personable. Down to earth people that listen and care I’m a full time RV’r so I’ve had the opportunity to see many dealers and how they respond to customers needs. Scranton Chevrolet is definitely above a I’m a full time RV’r so I’ve had the opportunity to see many dealers and how they respond to customers needs. Scranton Chevrolet is definitely above any other dealer I’ve been to for service. I have made it my mission to tell each dealer I’ve been to about the service department at Scranton Chevrolet. Sarah has a great personality and was a joy to work with. More