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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,210 Reviews

1,210 Reviews of Scranton Chevrolet of Norwich - Service Center

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October 13, 2019

Great experience I called to make an appointment with a very nice person. She explained the service my on star had recommended. When we took our truck in the service w More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard, Amy Hogberg
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

Mia, thank you so much! OnStar is a great service to help maintain your vehicle. I'm very happy your second visit was great with us and we look forward to your third!

October 13, 2019

Excellent service The service department got me in and out in no time. I was able to make an appointment that morning and when I got there they helped me right away. More

by STEWARTERIC43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

I'm happy you had an excellent experience with us. We want to get you in and back on the road as quick as we can while providing the best service. We look forward to your next visit and thank you for taking the time leave a review!

October 12, 2019

Recall repair Professional service personnel work done in a timely manner Received letter informing me a of recall and received call from service department asking More

by Kevinmolloy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard, Brian Good
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

All repairs are important but especially recalls. I'm happy we could get you in quickly and back on the road. Please let us know if there's anything else we can do for you. Thanks for the review!

October 11, 2019

Great job The wait is good and worth the cost paid for oil change tire rotate and making the appointments online with phone is a great convenience. More

by Pprpete
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

Happy to hear we did a great job for you. Thanks so much for coming in and using our online scheduler. We love it too!

October 11, 2019

They were there for me ! Called prior day told them my situation they made an appointment for me to come in the following morning. They took Trac for a test drive and heard t More

by KLEINLOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

Pleased we could be there for you and we'll gladly take a ride to help track down a customer concern. As always, give us a call if any other issues arise. Thanks so much for the review.

October 08, 2019

Professional kind service I just had my truck serviced there for a recall the service tech took care of all the worries I had. There lounge was small, I spent my time walking a More

by Kary W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Delgado, David Durrett
Oct 18, 2019 -

Scranton Chevrolet of Norwich responded

Happy to hear we took care of you and your truck in service. Ron's a great guy to speak with in sales as well. Thanks for leaving your review and hope to see you again soon.

October 08, 2019

Service was quick and easy. Service was easy to set up and were right on time to start. Nice waiting area, and the service was completed in a timely fashion More

by LEEHOTWILLYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Scranton Chevrolet of Norwich responded

That's great to hear! Very happy is was quick and easy. We think Tammy is great and I'll be sure to let her know she had another happy customer. Thanks for taking the time to leave a review.

September 25, 2019

Quick and courteous They took me in earlier than my scheduled time. They were quick, courteous and very knowledgeable and I was out within 30 minutes. I will recommend Sc More

by JNEEDHAM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Meghan Scranton, Tudor Freeguard, Amy Hogberg
Oct 02, 2019 -

Scranton Chevrolet of Norwich responded

It's great to hear you we so happy with both our service and sales departments. We are doing our best to work as a team to give you a great experience. Thank you so much for taking the time to comment and we look forward to your next visit!

September 19, 2019

Unbelievable The service was great they drove me to a restaurant to have breakfast and then they picked me up by the time that I got back my car was ready More

by Esmeralda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hogberg
Oct 02, 2019 -

Scranton Chevrolet of Norwich responded

It was our pleasure! So happy we could give you an unbelievable experience. We look forward to seeing you again and thank you for the great review!

September 14, 2019

Truck still shakes I have been back 4 times due to a vibration at highway speeds , I have two friends that have the same truck and don’t have this issue. This will be th More

by MSERRA1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Halloran, Amy Hogberg
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