Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,210 Reviews of Scranton Chevrolet of Norwich - Service Center
Great experience I called to make an appointment with a very nice person. She explained the service my on star had recommended. When we took our truck in the service w I called to make an appointment with a very nice person. She explained the service my on star had recommended. When we took our truck in the service was terrific. The staff was polite and explained all the work they did. Thus was our second time at Scranton. Both experiences very professional More
Excellent service The service department got me in and out in no time. I was able to make an appointment that morning and when I got there they helped me right away. The service department got me in and out in no time. I was able to make an appointment that morning and when I got there they helped me right away. More
Recall repair Professional service personnel work done in a timely manner Received letter informing me a of recall and received call from service department asking Professional service personnel work done in a timely manner Received letter informing me a of recall and received call from service department asking if I could bring vehicle in for recall repair. Appointment made for next day More
Great job The wait is good and worth the cost paid for oil change tire rotate and making the appointments online with phone is a great convenience. The wait is good and worth the cost paid for oil change tire rotate and making the appointments online with phone is a great convenience. More
They were there for me ! Called prior day told them my situation they made an appointment for me to come in the following morning. They took Trac for a test drive and heard t Called prior day told them my situation they made an appointment for me to come in the following morning. They took Trac for a test drive and heard the same squeaks as I did. Thought it was something to do with the recall being done on it everything done ok, so the did lubricate it. Ironically I still experience the squeaks from the Trac in rear of the vehicle or where ever it still is coming from. More
Professional kind service I just had my truck serviced there for a recall the service tech took care of all the worries I had. There lounge was small, I spent my time walking a I just had my truck serviced there for a recall the service tech took care of all the worries I had. There lounge was small, I spent my time walking around the showroom an ended up talking to the person that sold me my truck and suggested a solution to my minor issue I was having with my infotainment system. More
Service was quick and easy. Service was easy to set up and were right on time to start. Nice waiting area, and the service was completed in a timely fashion Service was easy to set up and were right on time to start. Nice waiting area, and the service was completed in a timely fashion More
Quick and courteous They took me in earlier than my scheduled time. They were quick, courteous and very knowledgeable and I was out within 30 minutes. I will recommend Sc They took me in earlier than my scheduled time. They were quick, courteous and very knowledgeable and I was out within 30 minutes. I will recommend Scranton Chevrolet for anyone wanting to purchase or lease a vehicle. More
Unbelievable The service was great they drove me to a restaurant to have breakfast and then they picked me up by the time that I got back my car was ready The service was great they drove me to a restaurant to have breakfast and then they picked me up by the time that I got back my car was ready More
Truck still shakes I have been back 4 times due to a vibration at highway speeds , I have two friends that have the same truck and don’t have this issue. This will be th I have been back 4 times due to a vibration at highway speeds , I have two friends that have the same truck and don’t have this issue. This will be the last time I buy from this dealership . Tammy and Amy are super helpful but I would really like this issue was resolved Update as of 10/16/19 Truck shakes worse then it did prior to be “ fixed” for the 5th time . This is the worst service I have gotten in my life. what and absolute waste of money. More