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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,196 Reviews

1,196 Reviews of Scranton Chevrolet of Norwich - Service Center

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March 31, 2025

Friendly and knowledgeable staff,they were the dealership with the best prices around.Check it out More

by gmgelinas
Recommend Dealer
Yes
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Beaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Disappointed that there is a service bulletin issue on my new vehicle and the dealership is unaware of what is causing the problem. Was really disappointed that the technician stood on my bumper to do More

by paul catalano
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

I sat three and a half hours for what was supposed to hour and a half. No coffee for customers? No drivers? My remote STILL doesn't work too. No way tech didn't know remote start didn't work. If servic More

by concertkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Raymos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Hickey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Service department was lacks quality quotes there was a obvious over sight on quote I received and when I called to question it it was messed up even more very dissatisfied and cost the dealership thousand More

by BABULSKY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Meagan was exceptional helping me work thru warranty work at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. More

by WGRANT1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
March 01, 2025

She was very accommodating with my schedule and pleasant both on the phone and in person. Work was done in the time frame given. More

by STEVESIZER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Scranton has been the Chevy dealership I have solely used for my 2 vehicles since February 2020. Except after being told that I was waiting too long in the "waiting" room I will not be returning. It is much More

by DEBIMARVIN
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The only place I bring my vehicles for repairs and service. When my transmission went bad at 100,000 miles, I did not even shop around. Scranton Chevrolet always has more than fair pricing with impecc More

by Robheibel83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Always a great service and the staff is very professional and polite. 100% recommended ~JI~ More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Was not happy. ..Had to wait over an hr, cause u did not have anyone there that could give me a ride home, while my car was being serviced, which was less than 1/2 m More

by ALAMARAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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