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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,191 Reviews

1,191 Reviews of Scranton Chevrolet of Norwich - Service Center

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February 17, 2025

Scranton has been the Chevy dealership I have solely used for my 2 vehicles since February 2020. Except after being told that I was waiting too long in the "waiting" room I will not be returning. It is much More

by DEBIMARVIN
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The only place I bring my vehicles for repairs and service. When my transmission went bad at 100,000 miles, I did not even shop around. Scranton Chevrolet always has more than fair pricing with impecc More

by Robheibel83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Always a great service and the staff is very professional and polite. 100% recommended ~JI~ More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Was not happy. ..Had to wait over an hr, cause u did not have anyone there that could give me a ride home, while my car was being serviced, which was less than 1/2 m More

by ALAMARAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

I always have a great experience with Scranton. Dominick and the service department are great. More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Raymos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Exceptional courtesy and service. I look forward to bringing my Ford Fusion in for service More

by WCBOOKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

The service was great staff, very personable, and helpful. They sent a video of my truck inspection. I have never seen that before, was fantastic. Highly recommend this place More

by soberick94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Wouldn’t give me my keys after paying for work. I almost complained to police! More

by HWMCCOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Service was great! Easy to set appointments and i also like that they give a detailed video of their multipoint inspection. More

by ANTONIO RUPERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The service advisors are so helpful, patient and knowledgeable. They work with you for the best experience. More

by SHOLZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Daley
1
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