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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,196 Reviews

1,196 Reviews of Scranton Chevrolet of Norwich - Service Center

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April 22, 2025

Overpriced. Finding things that need repair or replacement when they don’t need either one. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
April 14, 2025

Called Matt with concerns on a Corvette I purchased. Matt got back to me and had the service writer, Kevin pull the records and got back to me. He explained everything and I was very satisfied with th More

by Tommy23t
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Friendly and knowledgeable staff,they were the dealership with the best prices around.Check it out More

by gmgelinas
Recommend Dealer
Yes
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Beaudry
March 26, 2025

Disappointed that there is a service bulletin issue on my new vehicle and the dealership is unaware of what is causing the problem. Was really disappointed that the technician stood on my bumper to do More

by paul catalano
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
March 23, 2025

I sat three and a half hours for what was supposed to hour and a half. No coffee for customers? No drivers? My remote STILL doesn't work too. No way tech didn't know remote start didn't work. If servic More

by concertkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Raymos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Hickey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaelyn Reed
March 17, 2025

Service department was lacks quality quotes there was a obvious over sight on quote I received and when I called to question it it was messed up even more very dissatisfied and cost the dealership thousand More

by BABULSKY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
March 02, 2025

Meagan was exceptional helping me work thru warranty work at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. More

by WGRANT1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
March 01, 2025

She was very accommodating with my schedule and pleasant both on the phone and in person. Work was done in the time frame given. More

by STEVESIZER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelyn Reed
February 17, 2025

Scranton has been the Chevy dealership I have solely used for my 2 vehicles since February 2020. Except after being told that I was waiting too long in the "waiting" room I will not be returning. It is much More

by DEBIMARVIN
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
February 17, 2025

Always a great service and the staff is very professional and polite. 100% recommended ~JI~ More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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