Scranton Cadillac of Vernon - Service Center

Great service. I was a customer many years ago and went out of state. They were great then and they have continued to be great today. I was a customer many years ago and went out of state. They were great then and they have continued to be great today. More

I’ve purchased 6 cars from them. The communication is horrible. I’ve had to call them more times than they called me. One my last experience they did not keep me updated and defini The communication is horrible. I’ve had to call them more times than they called me. One my last experience they did not keep me updated and definitely do not recommend the service department. More

Always a pleasure to work with Frank. .resolved a problem in a very quick manner .resolved a problem in a very quick manner More

Rob, Thanks for great customer service, returning my calls promptly, and thank the service crew for taking of our Cadillac XT4. Linda & David calls promptly, and thank the service crew for taking of our Cadillac XT4. Linda & David More

My service needs were completed quickly and completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is why I come here!! More

Billy provided excellent communication about the needed repairs and expected completion date. The staff are super professional and courteous. repairs and expected completion date. The staff are super professional and courteous. More

Customer for 30 years this dealership has improved considerably particularly on the Cadillac side for new vehicle service considerably particularly on the Cadillac side for new vehicle service More

We got a second opinion for much much less. Like they’re trying to get every penny and then some with their outrageous diagnostic fee. Like they’re trying to get every penny and then some with their outrageous diagnostic fee. More

Robert kept me well inform on all repairs to my car as iy took 3 days. I would highly recommend Scranton Cadillac for all repairs. took 3 days. I would highly recommend Scranton Cadillac for all repairs. More

Extremely slow. Tried to add on some snake oil type decarbonizer. Very expensive for all services provided Tried to add on some snake oil type decarbonizer. Very expensive for all services provided More