Scranton Cadillac of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 102 reviews
Sha’La made our experience wonderful from start to finish and we thank her for that! It's the personal touches during a vehicle purchase that are most memorable for me. Sha'La and Todd are very warm and welc and we thank her for that! It's the personal touches during a vehicle purchase that are most memorable for me. Sha'La and Todd are very warm and welcoming! Danny’s knowledge is unmatched - after our purchase, he walked me through so many screens and settings, which saved me countless hours of reading. Scranton you have two recurring loyal customers and I’m sure there'll be more to come! The Lyriq is a rolling advertisement! We look forward to shopping again later this year with our son! More
Extremely dissatisfied with the fact that only one key was provided for a $30,000 vehicle. This was not made known to us until we were heading out the door. This should be made known immediately. It will was provided for a $30,000 vehicle. This was not made known to us until we were heading out the door. This should be made known immediately. It will cost me $450 to get another key made. Salesman was unresponsive until I messaged Joey Bush, and then Bill Joren left a message and said there was nothing he could do. More
Jeff was awesome. I loved his energy and he was honest with me. I told him what I was looking for and he helped me alot. It's been awhile since I bought a new car.He a I loved his energy and he was honest with me. I told him what I was looking for and he helped me alot. It's been awhile since I bought a new car.He answered all my questions. Tobbie Tracy More
Great service. I was a customer many years ago and went out of state. They were great then and they have continued to be great today. I was a customer many years ago and went out of state. They were great then and they have continued to be great today. More
I’ve purchased 6 cars from them. The communication is horrible. I’ve had to call them more times than they called me. One my last experience they did not keep me updated and defini The communication is horrible. I’ve had to call them more times than they called me. One my last experience they did not keep me updated and definitely do not recommend the service department. More
Rob, Thanks for great customer service, returning my calls promptly, and thank the service crew for taking of our Cadillac XT4. Linda & David calls promptly, and thank the service crew for taking of our Cadillac XT4. Linda & David More
My service needs were completed quickly and completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is why I come here!! More