Scottsville Auto Sales
Rochester, NY
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2 Reviews of Scottsville Auto Sales
Absolutely Dreadful Experience Terrible. I got a car from here, and it was a 30 day warranty (if something happened they would fix it.) Well 2 months after we got it we notice s Terrible. I got a car from here, and it was a 30 day warranty (if something happened they would fix it.) Well 2 months after we got it we notice something wrong with the brakes, I took it to someone who said these brakes were not checked in god knows how long that it was metal to metal (No pads left). The guy couldn't believe it ever passed inspection (or was ever even looked at). Then we noticed the car doors wouldn't close. Took it to the same person who fixed it saying that this was crazy. AND NOW we notice that the battery is dying and took it to the same person AGAIN, they said that this was the original battery that it has never been taken out or changed. Its like we need to get to work, we pay so much on it that getting things fixed every single month is something we don't need and can't afford. They pushed this one car on us and we thought it was good, well no. They just wanted to get rid of it and we have been suffering for it. We haven't even had it a year! If there was a option to give no stars I would. They may be able to help those who have bad credit but it will hurt your wallet in the end. How do you expect someone to pay for their car when you can't even give a safe working car to someone???? Oh! and if you wish to pay once a month don't try, they can shut your car off till you pay. We had to pay every two weeks and we had rent one of those two so we thought they we will do one big payment this month. Nope. They shut it off without any warnings. AGAIN, how do you expect for someone to pay when they can't even go to work?!!?! To top it all off, I have had (on THREE occasions) this company Disable my car when I was as far as TWO MONTHS ahead on payments, they used the excuse that "The serial number of the device installed on my car is the same as someone Else's, and that THAT person didn't pay their payment on time." My response to this was of course to file the matter with the BBB and they already had an F Rating there. After that I took the Accessory fuse out so they could no longer disable my vehicle. It cost me my On-Star subscription, since they shared the same fuse, but all in all, I remained virtually unaffected by it since On-Star was a luxury anyways. In summary; If you have terrible credit, but enough money to throw around at CONSTANT repairs, this is the place for you. Or if you are looking for a poorly maintained and extremely overpriced project car, this place is right up your alley. But if you have poor credit, and live close to Paycheck to Paycheck, you'd have better luck making your own Franken-Car with parts dredged out of a junk yard and held together with Duct-Tape and Prayers. The only good thing is that if you NEED an inspection sticker, this place has plenty of hot-stickers, because they don't actually inspect the vehicles, just give them stickers, because it is easier to sell you a car you THINK will work than to sell you one that will. More
Terrible I purchased a vehicle from them on 11/11/2017. I ended up calling them the very next day for my car overheating and oil everywhere. At first it seemed I purchased a vehicle from them on 11/11/2017. I ended up calling them the very next day for my car overheating and oil everywhere. At first it seemed they were going to be easy to deal with, we'll Scott was always helpful. But as my warrenty was only 30 days I was giving the run around the entire time. Took to 2 different people to make sure it was safe to drive up to them, as I live an hr away. I set an appointment for there mechanic to look at it. When I got there they sent me somewhere else, and after that somewhere else. The problems never were fixed. Now 1 month after warrenty expired I have no transmission. FYI they were quick to have us write a review while signing paperwork. When I called immediately after it happened, I was told it would be taken care of. The mechanic was even called by scott. Now I am being told they will not fix it By Josh. I do not recommend this company to anyone. I recently ran into someone with a similar problem. DO NOT BUY A CAR FROM THEM.....They don't care about there customers. I am a mother of 4 kids with no car that I'm paying for, and still have to pay to get to work along with a $2500 repair I can't pay for. More