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Scottsdale Mitsubishi
Scottsdale, AZ
113 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 113 reviews
December 19, 2023
Before you buy a used vehicle from here, please read used car buying laws on the attorney general website to protect yourself. Consumer fraud, as defined by Arizona law, is any deception, unfair act or prac car buying laws on the attorney general website to protect yourself. Consumer fraud, as defined by Arizona law, is any deception, unfair act or practice, false statement, false pretense, false promise or misrepresentation made by a seller or advertiser of merchandise. I purchased a vehicle on 11-09 and am not happy at all about what happened. Although I like the car I purchased, it had undisclosed issues that I immediately had to get repaired within the same week as the purchase and this dealer wouldn’t make it right after two attempts on my end. I’m also extremely angry about the false claims salesman’s made. The unnecessary dealer fees they attempted to charge me. $800 for window tint that was not on the vehicle… argued with them about it it was insane there was literally no window tint… I felt I was being lied to and scammed but I stood my ground. I need a manager to contact me ASAP about my experience it was unacceptable. The girl at the front desk was sitting there with her face in her phone and I stood right in front of her for 5 minutes, she never looked up. Someone else had to walk across the room to greet and help me. I also saw her talking on her cell phone and ignoring another customer who walked in and went up to the desk. On a positive note, the finance managers were absolutely amazing. I appreciated them very much. More
by hlabrake
Employees Worked With
Other Employees :
Greeter girl @ sales desk, Sara Ingram
December 18, 2023
Thanks Bryant for helping me with my van purchase. You went beyond to ensure I was happy my new van. The vehicle is working out great for my family. You went beyond to ensure I was happy my new van. The vehicle is working out great for my family. More
by clark_amanda
Employees Worked With
November 17, 2023
Upon requesting information on a 2010 Honda Odyssey I found on Carfax, Bryant Cliff contacted me immediately. Bryant is an excellent sales representative for Mark Mitsubishi Scottsdale and I would recomm found on Carfax, Bryant Cliff contacted me immediately. Bryant is an excellent sales representative for Mark Mitsubishi Scottsdale and I would recommend anyone looking to purchase a vehicle from Mark Mitsubishi ask for him. I bought the Honda for our daughter who lives in Phoenix after a couple of conversations with Bryant and I must say he and the dealership have gone above and beyond to ensure the minivan is in excellent shape for her to drive. It has been a pleasure working with Bryant and Mark Mitsubishi and I can’t thank them enough for their caring service. More
by Mikejohnson19541
Employees Worked With
November 16, 2023
I bought a 2021 Genesis G70. Alex V was very personable and made my experience very pleasant and fun! Definitely recommend this dealership! They really are friendly and respec Alex V was very personable and made my experience very pleasant and fun! Definitely recommend this dealership! They really are friendly and respectful. More
by Amoffat866
November 14, 2023
very helpful and efficient, kaiden communicated throughout the whole process and helped us get approved throughout the whole process and helped us get approved More
by daleshasmallwood
November 13, 2023
Bryant assisted us with the purchase of a Trailblazer that we had seen online. He was very friendly and helpful through the entire shopping process. I would definitely buy from Bryant again. He made the that we had seen online. He was very friendly and helpful through the entire shopping process. I would definitely buy from Bryant again. He made the process actual enjoyable! More
by djwnm63
November 12, 2023
Great experience! Efficient, courteous, and no haggling or pressure to add on extras that you don’t want or need! Efficient, courteous, and no haggling or pressure to add on extras that you don’t want or need! More
by RebiK
November 09, 2023
I really enjoyed my buying experience here. I did not feel pressured to settle on a payment that I couldn’t afford and I appreciate that the staff were willing to go to bat for me in order to s I did not feel pressured to settle on a payment that I couldn’t afford and I appreciate that the staff were willing to go to bat for me in order to stay within my budget. More
by Larissa Jenkins
Employees Worked With
Other Employees :
I believe I spoke to someone named Chris to schedule my first service appointment. They were great and very helpful!, Brandon Roberson, Sara Ingram
November 07, 2023
Worked with me in a tough situation which I really appreciated! Have used them twice. appreciated! Have used them twice. More
by Jh17
Employees Worked With
October 29, 2023
We had a great experience from ease of working with the team through to leasing the vehicle. The dealership itself is very nice and made for a comfortable car buying experience. Diego was very easy to work team through to leasing the vehicle. The dealership itself is very nice and made for a comfortable car buying experience. Diego was very easy to work with and relatable, making us feel no pressure during the whole process - we actually had fun. When I was hung up on whether a car seat would fit, the general manager put his own car seat in the car to ease my new mom worries. All around great experience and we were very pleased with our 2023 Mitsubishi Outlander PHEV. More
by cwilber
Employees Worked With
Other Employees :
We can't remember his name but the one who helped us with the car seat was 5 star too
