Scottsdale Mitsubishi

Excellent customer service! Very knowledgeable. Always makes me feel welcome. I’ll be a lifelong customer for sure! Very knowledgeable. Always makes me feel welcome. I’ll be a lifelong customer for sure! More

This is the first time in a long time that I have been willing to give a positive review of a car dealership. But I truly feel Scottsdale Mitsubishi is sincere about wanting to do right by the customer. willing to give a positive review of a car dealership. But I truly feel Scottsdale Mitsubishi is sincere about wanting to do right by the customer. More

Charles in sales was very helpful, and Alexander was extremely helpful. Trustworthy dealership, got our deal done quickly and easily. Highly recommend. extremely helpful. Trustworthy dealership, got our deal done quickly and easily. Highly recommend. More

Chris in the Service Department is Awesome. He is very customer service and safety focused, making sure customers are safe driving their Mitsubishi cars. He is very customer service and safety focused, making sure customers are safe driving their Mitsubishi cars. More

Scottsdale Mitsubishi has great friendly service. I would recommend anyone trying to get their repaired go here. I would recommend anyone trying to get their repaired go here. More

Bought a F-150 here. About 5 days later I get a call that I had only put $5k down instead of $6k. I had intended to put $5k down, but the signed paperwork said $6k. I mus About 5 days later I get a call that I had only put $5k down instead of $6k. I had intended to put $5k down, but the signed paperwork said $6k. I must have missed it during the sales process and a dispute about the interest rate. I was told via phone to get us the $1,000 or bring the truck in by 5pm that day or they would report it stolen. After several hours of emails they backed down from the 5pm deadline and I ended up paying the extra $1,000. They never expressed any mutual fault and had a salesman falsely claim I had planned to come in the next day to pay the extra $1,000 due to a card limit. I was in the next day to drop off the title to my trade in, but no mention was made of the down payment discrepancy. Just a crazy way to do business. More

Stay away, sneaky sales tactics. Unethical bait and switch tactics. Advertised car not available and sneaky add ons Unethical bait and switch tactics. Advertised car not available and sneaky add ons More

Diego and the staff were amazing and me and my fiance were very happy on how we were treated and very happy with the vehicle they helped us get in to. were very happy on how we were treated and very happy with the vehicle they helped us get in to. More

STAY CLEAR OF THIS PLACE. I'VE HAD MY CAR 5 MONTHS AND THE ECM MODULE WENT OUT. THEY'LL PRESSURE YOU INTO GETTING A CAR AND AFTER THAT, IF IT BREAKS DOWN YOU'RE SCREWED. THIS I'VE HAD MY CAR 5 MONTHS AND THE ECM MODULE WENT OUT. THEY'LL PRESSURE YOU INTO GETTING A CAR AND AFTER THAT, IF IT BREAKS DOWN YOU'RE SCREWED. THIS WAS THE WORSE DECISION I COULD HAVE MADE! ALSO, NOW THEY NEED $4200 DOWN PAYMENT TO GET INTO SOMETHING ELSE. THEY GAVE ME SOME xx THAT ANYTHING COULD HAPPEN AFTER 5 MONTHS. THEIR TECHS KNEW THE ECM WAS GOING OUT. NOT EVEN AN OFFER TO REPAIR IT AT A DISCOUNTED PRICE. I WOULD HAVE BEEN HAPPY WITH EVEN THAT! NOW MY FAMILY AND I ARE WITHOUT A VEHICLE. THIS WAS ONE OF THE WORST EXPERIENCES I'VE EVER ENCOUNTERED! I'VE RESPONDED TO THE GM'S REPLY. LET'S SEE IF I EVEN GET A CALL BACK WITH MORE xx! AS EXPECTED... NEVER HEARD ANYTHING BACK FROM JACOB DELANEY! COSTING ME NOW $2,200 TO GET THIS PIECE OF CRAP THEY SOLD ME FIXED. THIS HAS TO BE ONE OF THE WORST DEALERSHIPS I'VE DID BUSINESS WITH. HORRIBLE CUSTOMER SERVICE AND COMMUNICATION! More