Scott Volkswagen
East Providence, RI
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My salesperson, Kevin, was friendly, courteous and personable. He made me realize it was the right time to trade-in my high mileage Jetta. He was very helpful and a pleasure to deal with. I, most cert personable. He made me realize it was the right time to trade-in my high mileage Jetta. He was very helpful and a pleasure to deal with. I, most certainly, recommend this dealership and especially Kevin as a salesperson.Nelita More
As this was my first experience in purchasing a car on my own it was really wonderful. Everyone took care of all my needs and answered every question, I felt like no question was ridiculous and they made me own it was really wonderful. Everyone took care of all my needs and answered every question, I felt like no question was ridiculous and they made me feel very comfortable and well taken care of. After sending and email to inquire about a few different models and cars I had an immediate response as well as the follow up on all of my needs. I was on a tight budget and with the help of everyone on the team I walked away being very happy with not only the car that I purchased but the price I paid. I would absolutly recommend Scott to anyone I know! More
Very friendly sales people, honest, curteous, never any no high pressure sales tactics. They gave us an honest and fair deal with our trade and the new purchase. We would recommend this dealership to anyon no high pressure sales tactics. They gave us an honest and fair deal with our trade and the new purchase. We would recommend this dealership to anyone we know. It was a great experience overall. Had to go back to the dealership for a minor repair. Again the service was great, no hassels and it only took one hour from start to finish. The car came back washed and ready to go. No problems to date, and overall a great experience. Great job "Scott Volkswagen", keep up the good work! More
I have been a customer of Scotts Volkswagen for 3 years and I will continue. I recently traded my leased convertable beetle for a new Eos. Kevin Lothrop is a very friendly knowledgeable salesperson. He is and I will continue. I recently traded my leased convertable beetle for a new Eos. Kevin Lothrop is a very friendly knowledgeable salesperson. He is enthusiastic about Volkswagen. It is apparent that he cares about his customers, and that they have a positive experience. I would recommend Scott Volkswagen and Kevin to friends and family. More
Kevin was extremely helpful in finding us the new 2011 Jetta in the color and style we wanted. His excellent customer service was the final decision maker for us, as we shopped during a snow storm and unl Jetta in the color and style we wanted. His excellent customer service was the final decision maker for us, as we shopped during a snow storm and unlike other dealers they welcomed us in to see the car we were interested in and had no problem answering questions and concerns we had, especilly in the financing area. Our old car was totaled and we had no $ for downpayment or taxes. Thank you for all you have done to get us into the car. We totally love it...especially the heated front seats. More
Kevin was very knowledgeable in the safety aspects of the car and wanted the customer to know that they would be safe in a VW. The whole dealership came together to make sure my car was ready for me. Despi car and wanted the customer to know that they would be safe in a VW. The whole dealership came together to make sure my car was ready for me. Despite set backs, the whole dealership apologized for any errors that were made and in the end I was able to get my car and it is everything I wanted. I would send friends to Scott VW. More
This was my first time to Scott and I am very pleased to say that the entire experience was a no pressure enjoyable trip to purchasing my new car. My salesman Kevin was personable and very helpful in guidin say that the entire experience was a no pressure enjoyable trip to purchasing my new car. My salesman Kevin was personable and very helpful in guiding me through the different vehicles and options. He took as much time as I needed to come to my ultimate decision to purchase a 2011 Golf TDI. From Keith the general manager to financing, the service department and throughout the organization I found everyone very freindly and appreciative of my business. I look forward to returning to purchase my wife's next vehicle or trade this one in the future. More
Amazing service! I had a great experience! I Worked with Kevin. He was great! Was not pushy at all and his knowledge about the cars surpassed any other dealership I went to. They also worked a lot with the Kevin. He was great! Was not pushy at all and his knowledge about the cars surpassed any other dealership I went to. They also worked a lot with the numbers to be at the price I was looking to be at. Im glad I'm out of my gas guzzler. Thank you to everyone else there I appreciate everything you guys did. I love my 2011 Jetta! More
I made a phone call to Scotts Volkswagen and spoke to I made a phone call to Scotts Volkswagen and spoke to Julio Morales from sales, he made a great first impression,his knowledge of their autos,servi I made a phone call to Scotts Volkswagen and spoke to Julio Morales from sales, he made a great first impression,his knowledge of their autos,service and customer satifaction was excellent, that brought me to Scotts dealership the next day. Julio made me several promises all of them he kept, to make a long story short, I was a very happy customer who purchased a nice brand new car with a great price !!!! Charles B. More
I was truly amazed at the prompt service at Scott's VW. From the time I pulled up Kevin came right out to greet me and started asking questions about things i needed. I felt like he was very empathetic of From the time I pulled up Kevin came right out to greet me and started asking questions about things i needed. I felt like he was very empathetic of my needs so I wasn't intimidated at all. I truly recommend this dealership to everyone who wants to buy a car and feels intimidated walking into a car dealership. They are truly professional in every way!!! I give them 5 stars, and 2 thumbs up!! More