Scott Robinson Honda

Long time service Bought my CRV from you in 2007 it was a 2005. We wanted a tow car for our RV. Have had regularnserviceon it and now nit has over 116,500 miles. Bec Bought my CRV from you in 2007 it was a 2005. We wanted a tow car for our RV. Have had regularnserviceon it and now nit has over 116,500 miles. Because of your good service we have taken this car four times across the US. visited Newfound and and Labador, and many National parks. The performance was great Thanks. Now I am giving this car to my grandson knowing it is in food condition for now. haha More

Freddy was very informative and professional he was able to accommodate a lease that fix what I wanted. He was also very knowledgeable of the car of my choice. to accommodate a lease that fix what I wanted. He was also very knowledgeable of the car of my choice. More

Oscar was the person who associated me . He was very polite , respectful and helpful. My car was ready about the time he indicated . I believe he will be an asset to your company. polite , respectful and helpful. My car was ready about the time he indicated . I believe he will be an asset to your company. More

I always get great service from Scott Robinson Honda, very courteous and prompt service very accommodating and is always a pleasant visit I will not hesitate to recommend Scott Robinson to friends and Fa very courteous and prompt service very accommodating and is always a pleasant visit I will not hesitate to recommend Scott Robinson to friends and Family. More

Oscar and mechanics provide excellent repair and service. They are very efficient and knowledgeable at their jobs. The cashier, shuttle drivers and staff are also very professional. They are very efficient and knowledgeable at their jobs. The cashier, shuttle drivers and staff are also very professional. More

Great experience buying a CPO Honda CR-V! I had a great experience at Scott Robinson Honda Torrance purchasing a CPO Honda CR-V a few days ago. I got a killer deal and absolutely love my new- I had a great experience at Scott Robinson Honda Torrance purchasing a CPO Honda CR-V a few days ago. I got a killer deal and absolutely love my new-to-me car! I particularly wanted to mention my experience as a woman buying a car alone - I felt like I had a fair and respectful experience with the sales manager (Hardip Dhillon) and finance manager (Richard Bruce) that I worked with at this dealership. That being said, I encourage any ladies out there to do your homework before you arrive at the dealership - this is so important to make sure you are getting a fair deal! Don't be afraid to negotiate, and to walk if you feel like you are getting taken advantage of. This was my first time purchasing a car on my own, and if I hadn't taken the time to prepare before I arrived, I very easily could have gotten taken for a ride. Hardip is a really kind and gentle sales manager - no aggressive, hard sell attitude with him at all (which would have made me walk - I'm not here for an aggressive, 'let's take advantage of a woman because she's too dumb to know how to negotiate for a car' attitude). He was helpful and knowledgeable, and worked hard to make a deal I was happy with at a very fair price. Hardip was diligent in following up with me to make sure I was happy once I got my CR-V home, and gave me great customer service throughout the negotiation and purchasing process. Two thumbs up also for Richard, the finance manager who handled all of my paperwork. He was really personable and outgoing, and made sure I understood every document and potential add-on, but never made me feel pressured to buy anything extra. He made the endless paperwork a truly painless experience. Honorary mention to one of the floor managers, Alex, who made sure to greet me and see me off, and make sure I was happy with my experience. Just a quick note on visiting the dealership during Covid-19 - all employees were wearing masks, and all visitors are also required to wear masks. There were hand-sanitizing stations around the showroom, and each desk had a large plexi-glass partition up as added protection. Social distancing was enforced, and I saw employees cleaning door handles and other surfaces regularly. I felt very safe, and appreciated the attention to health and safety standards during this time. Bottom line - go see Hardip Dhillon and Richard Bruce for a great sales experience at Scott Robinson Honda Torrance! More

Excellent car buying experience I was in the market for a white, 2020 Honda CR-V EX-L. I did my homework on the price before contacting any dealerships. When ready, I emailed Long I was in the market for a white, 2020 Honda CR-V EX-L. I did my homework on the price before contacting any dealerships. When ready, I emailed Long Beach Honda, Airport Marina Honda, DCH Honda in Gardena and Scott Robinson Honda and asked for their last, best no haggle price. DCH Honda didn't reply. Long Beach Honda sent me an offer that was very high. I countered, but they told me the price was non-negotiable. Airport Marina sent me a very good price, and I confirmed via email that there wouldn't be anything added to the price, and they said there would not. We went to Airport Marina and the VERY FIRST thing the salesman tried to do was add $1,095 for a destination charge. Next, even though I specifically informed him before hand that I didn't qualify for the Loyalty Program and the salesman confirmed this via email, he told us they had to raise the price by $1,000 because I didn't qualify. I read him our email messages and he said he "made a mistake." So in about 3 minutes, he raised the price by more than $2,000. His "mistake" was in being dishonest. I received a quote from Troy at Scott Robinson Honda. I confirmed via email that there wouldn't be add-ons. At the dealership, Troy was very friendly and professional, and the cost of the car was as discussed. The purchase price I paid was within $100 of my counteroffer that was not accepted at Long Beach Honda. Everybody at Scott Robinson Honda was very friendly and professional. I worked with Lu and Troy through email, and Troy and Ashley at the dealership. Kevin, in financing was equally as friendly and professional. Troy and Kevin did a good job explaining things like the cost and benefit of add-ons like a security system, the benefit of the extended warranty and other Honda offers. There was NO "hard sell" for the items we didn't want. All in all, it was an excellent car buying experience. More

Great service during corona times May 27 I early for my 7am appt and was the first in line. Sean McClelland appeared wearing his face mask, at my Civic Sport at 6:55. I had an appt wit May 27 I early for my 7am appt and was the first in line. Sean McClelland appeared wearing his face mask, at my Civic Sport at 6:55. I had an appt with Tony Tran but Sean mentioned that Tony wouldn't be coming to work today. He introduced himself and quickly began entering info on his tablet. Then we went inside to his desk (which had plexiglass between him & myself). He finalized the work order and he gave me my copy. He said that it would take about 1 1/2 hrs for the service. I proceeded to the waiting area. I noticed the reduced number of seats and the remaining ones were spaced 6 ft apart. 1 hour later, Sean came to my seat and discussed the results of my multi-point inspection. All was good. Than he said that my car was ready. The car porter brought out my car and I noticed that he wiped down my steering wheel, gear selector, door handle. He removed the plastic coverings and handed me the keys. Even though my appt was with Tony, I was glad that Sean was able to help me. He was professional and friendly. Even though I couldn't see his facial expressions, I'm sure that we both know that we had smiles behind our masks. I highly recommend using this dealership for all your serving needs. I don't mind driving all the way from the Antelope Valley (50+ miles) to get my service done here. It's not just because I bought my Civic Sport here. I truly enjoy coming here even during these challenging times. More

Sean was super helpful and really nice! I could tell he was busy, but he was still very patient and was available around the clock if I had any questions or needed anything. If I have to go back for anoth was busy, but he was still very patient and was available around the clock if I had any questions or needed anything. If I have to go back for another service I’m going directly to him! More

The Greatest Service Department in California I have taken my Honda CR-V for regular maintenance at Scott Robinson Hawthorne location for the past three years and have always received quick and gr I have taken my Honda CR-V for regular maintenance at Scott Robinson Hawthorne location for the past three years and have always received quick and great services. But today I had a situation that required their help other than a routine service. I had dropped my ring on the side of the drivers seat and middle console when I went to retrieve the ring it slide into a opening under the drivers seat which I could not retrieve. In a panic I went to their service department to see if they could assist me. Not only did they assist and calm me down they found my ring and did not charge me for their time. People who take the time to help you out are priceless and are very few these days. Service like this is rare. THANKS SO MUCH FOR YOUR HELP SERVICE DEPARTMENT EMPLOYEES. YOUR THE GREATEST. More