Scott Robinson Honda

I HAVE BEEN USING SCOTT ROBINSON HONDA, ON CRENSHAW BLVD., IN TORRANCE, CA., FOR A NUMBER OF YEARS. I ALWAYS HAVE MY CAR SERVICED THERE. ONE OF THE MAIN REASONS IS THE FACT THAT THEY DON'T TRY TO SELL BLVD., IN TORRANCE, CA., FOR A NUMBER OF YEARS. I ALWAYS HAVE MY CAR SERVICED THERE. ONE OF THE MAIN REASONS IS THE FACT THAT THEY DON'T TRY TO SELL YOU SERVICE OR PARTS THAT YOU DON'T REALLY NEED, AS OTHER DEALERSHIPS DO. THE WORK IS ALWAYS DONE EFFICIENTLY AND WITHIN THE TIME FRAME GIVEN ON THE ESTIMATE. I HAVE ALSO USED THE BODY SHOP LOCATED AT THE FACILITY, WITH THE SAME RESULTS, MENTIONED ABOVE More

Our experience with Scott Robinson Honda was wonderful. They had great assistance, straight-forward information about the car, and low pressure sales. We got everything we were looking at a competitive pr They had great assistance, straight-forward information about the car, and low pressure sales. We got everything we were looking at a competitive price. The salesperson (Jerry) was a great help. Overall, we are very pleased with the experience. More

Very pleasant experience. Salesman thorough and friendly to both me and wife, very knowledgable. Bought new 2010 Black CRV EX-L. Liked ringing the gong. Car was nicely detailed prior to leaving. Will re to both me and wife, very knowledgable. Bought new 2010 Black CRV EX-L. Liked ringing the gong. Car was nicely detailed prior to leaving. Will recommend both car and dealership to friends and co-workers. I knew what I wanted when I came in and had researched it on their dealer website before driving in. More

I was looking for a Bali Blue pilot. This dealership was the only one in southern california that had one although I would have preferred an EX rather than the EXL. Megan was very helpful over the internet the only one in southern california that had one although I would have preferred an EX rather than the EXL. Megan was very helpful over the internet. The price wasn't the cheapest but was competitive. Tony was so very nice to me. He even delivered the car to my home as I had no way to get my old car home and the new one. I love my new Pilot. More

We have been Honda owners since the 80s and have brought our cars in for service 90% of that time to Scott Robinson's. The last few years Lyle Ota has been our service advisor. He schedules our appointment our cars in for service 90% of that time to Scott Robinson's. The last few years Lyle Ota has been our service advisor. He schedules our appointment very promptly. When we arrive he is very friendly and courteous as he greets us. This time we just needed an oil change. The work was done within a reasonable time while we waited in the lounge which was clean and comfortable. In the past, if additional work needed to be done he takes the time to explain the situation. We appreciate his professional and courteous attitude. More

I came in this morning for A1 service on my Honda Pilot. I have been coming to this dealership ever since I purchased my Pilot two years ago. Even though they are expensive, I felt that it was worth it for I have been coming to this dealership ever since I purchased my Pilot two years ago. Even though they are expensive, I felt that it was worth it for the peace of mind of going to a dealership. Unfortunately, after this morning, I will never step foot there ever again. I feel that they are totally unresponsive to customers' time and money. They have absolutely no respect, in my opinion, for their customers. I came in for A1 service -- which is just an oil change - I was charged ALSO for tire rotation -- which i did not ask for. In addition, I waited for over 2.5 hours for my car. I do not think that it takes 2.5 hours for an oil change. However, I feel lucky to have gotten out of there in 2.5 hours -- since the only reason I was able to get my car out that "quickly" was because I complained to the woman at the service desk after about 2 hours. At about 11am Mr. Diaz came into the lounge where I had been waiting all morning -- and he told me that I need a new battery and new brakes. I told him that I need the car ASAP because I didn't have any more time today to wait. He said okay and left. I saw that my car was still up with all of the tires removed. I demanded to have my car back. I waited for another 30 minutes. To add insult to injury -- I even had to pay for the tire rotation -- which I didn't ask for. I will never go back to this place and I am telling all of my fellow mommy friends who own hondas in the south bay to find a reputable honda service provider -- which means NOT scott robinson. I am sure that there are other places that can provide you with respectful service and an oil change FOR LESS THAN $51.40 (which is what they charged me) in under 2.5 hours. More

Lyle is very friendly and knowledgeable. He also give accurate information and his service is always quick and reliable. I also reccomend him to all my friends and family. We have always purchased Toyot accurate information and his service is always quick and reliable. I also reccomend him to all my friends and family. We have always purchased Toyotas because of our mechanic, but Lyle's experience makes me put our trust in him. Good job, Lyle!!! More

Over the course of my 7-year Honda ownership, I've alternated between service centers in the South Bay area and have never had a horrible experience. However, I've been recently taking my Civic to th alternated between service centers in the South Bay area and have never had a horrible experience. However, I've been recently taking my Civic to the Scott Robinson service center in Torrance because of the excellent customer service I receive from Lyle. The reason for my most recent visit was because the air in my car suddenly stopped working. I immediately contacted Lyle, who knowledgeably explained what might be wrong with my car and scheduled me for an appointment right away. I was able to bring it in within a few days, and a couple hours later my car was ready to be picked up, with a fully-functional air system. It didn't cost me as much as I had anticipated, which ultimately led to an overall wonderful experience. I definitely recommend other Honda owners to utilize the Scott Robinson Service Center and go through Lyle! More

Nikos is the reason I bought my new CR-V from this dealership. The first night I went to test drive the car, I told him I wasn't ready to buy anything and he spent so much time with me, answering my dealership. The first night I went to test drive the car, I told him I wasn't ready to buy anything and he spent so much time with me, answering my questions and giving me information. He was so friendly and knowledgable and answered all my questions without pressuring me once to buy a car. The second time I went back he was the same way. He's the best. Throughout the entire process I felt really taken care of. They stayed open for me way past their closing time to help me sort out financing options until I felt comfortable and ready to make my decision to buy this car. I feel like I can return to them for anything I need and ask any questions I might have and they will continue to take care of me in the future. It's a great dealership, everyone was professional and helpful and you get to hit a gong when you are through! Plus there's an article on the wall about how their dealership helped take apart one man's Honda for free in order to rescue a kitten that got stuck in the dashboard. What else can I say? :)I loved this dealership and I love my new car! :) Thanks guys! More

I was referred to this dealership from a close friend saying the staff here were awesome and they would do their best to get me in a Honda Ridgeline (Even with the credit score I had). Chris and Tamer we saying the staff here were awesome and they would do their best to get me in a Honda Ridgeline (Even with the credit score I had). Chris and Tamer welcomed me with open arms and worked sooo hard to get me what I wanted. These guys are amazing and I will recommend to all my people to go to Scott Robinson Honda. THANKS GUYS!!!! More