Scott Robinson Honda

About 7 years ago, I encountered what I deemed as a really bad experience with your service department and vowed I'd never go back again for service or to purchase a new vehicle. Anytime I'd hear the really bad experience with your service department and vowed I'd never go back again for service or to purchase a new vehicle. Anytime I'd hear the name "Scott Robinson" it just made me turn away until earlier this year when a friend had mentioned the great service she gets from Lyle Ota at Scott Robinson whenever she takes her car to get serviced. After much consideration, I decided to give them another try. I took my car in for an intermediate service and was so pleased with the service I got. From start to finish, Lyle was on top of everything -- making sure my car was worked on in a timely fashion and even notified me to tell me how much longer I had to wait. Because I was so pleased with the service I received,I took my car in again last week to have the oil change. His exceptional service has changed my whole perception of your dealership now and I intend to spread the word to all my friends who own Honda's to pay Lyle a visit the next time they need their car serviced. Please commend Mr. Ota on a job well done! More

Great servuce. Unlike some service managers, Mr. Ota is sincere, honest and trustworthy. Observing his interaction with other customers verifies my impression. I'm confident unnecessary repairs will not b sincere, honest and trustworthy. Observing his interaction with other customers verifies my impression. I'm confident unnecessary repairs will not be recommended. I have purchased a vehicle here in the past and I would also highly recommend this dealership for service, specifically Mr. Ota. More

I have been bringing all my Honda vehicles to Scott Robinson for service throughout many years. Lyle Ota in the service department has been very helpful and explains the service in detail. He doesnt r Robinson for service throughout many years. Lyle Ota in the service department has been very helpful and explains the service in detail. He doesnt rush through explaining things like some of the other service advisors i have dealt with in the past. He also keeps you informed when the vehicle is ready for pick up as soon as its done. They've always done a great job on my vehicle. More

Excellent customer service. Brought the car in later Excellent customer service. Brought the car in later for Poly Seal and Service Consultant Lyle and Female assistant in the Customer Waiting room we Excellent customer service. Brought the car in later for Poly Seal and Service Consultant Lyle and Female assistant in the Customer Waiting room were also very helpful. Thank you XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX More

We knew something was wrong with my van, but we didn't know what the problem was, so we brought it to the dealership. The person who helped us was Lyle Ota. Lyle was nice, pleasant and took care of our know what the problem was, so we brought it to the dealership. The person who helped us was Lyle Ota. Lyle was nice, pleasant and took care of our vehicle with no inconvenience to us whatsoever. It was so nice to be able to leave our vehicle with someone we could trust and who took care of everything efficiently! My husband was pleased! My van was returned in great working order, and we're very happy with the service we received from Lyle! We will certainly use Scott Robinson Honda! More

I HAVE BEEN USING SCOTT ROBINSON HONDA, ON CRENSHAW BLVD., IN TORRANCE, CA., FOR A NUMBER OF YEARS. I ALWAYS HAVE MY CAR SERVICED THERE. ONE OF THE MAIN REASONS IS THE FACT THAT THEY DON'T TRY TO SELL BLVD., IN TORRANCE, CA., FOR A NUMBER OF YEARS. I ALWAYS HAVE MY CAR SERVICED THERE. ONE OF THE MAIN REASONS IS THE FACT THAT THEY DON'T TRY TO SELL YOU SERVICE OR PARTS THAT YOU DON'T REALLY NEED, AS OTHER DEALERSHIPS DO. THE WORK IS ALWAYS DONE EFFICIENTLY AND WITHIN THE TIME FRAME GIVEN ON THE ESTIMATE. I HAVE ALSO USED THE BODY SHOP LOCATED AT THE FACILITY, WITH THE SAME RESULTS, MENTIONED ABOVE More

Our experience with Scott Robinson Honda was wonderful. They had great assistance, straight-forward information about the car, and low pressure sales. We got everything we were looking at a competitive pr They had great assistance, straight-forward information about the car, and low pressure sales. We got everything we were looking at a competitive price. The salesperson (Jerry) was a great help. Overall, we are very pleased with the experience. More

Very pleasant experience. Salesman thorough and friendly to both me and wife, very knowledgable. Bought new 2010 Black CRV EX-L. Liked ringing the gong. Car was nicely detailed prior to leaving. Will re to both me and wife, very knowledgable. Bought new 2010 Black CRV EX-L. Liked ringing the gong. Car was nicely detailed prior to leaving. Will recommend both car and dealership to friends and co-workers. I knew what I wanted when I came in and had researched it on their dealer website before driving in. More

I was looking for a Bali Blue pilot. This dealership was the only one in southern california that had one although I would have preferred an EX rather than the EXL. Megan was very helpful over the internet the only one in southern california that had one although I would have preferred an EX rather than the EXL. Megan was very helpful over the internet. The price wasn't the cheapest but was competitive. Tony was so very nice to me. He even delivered the car to my home as I had no way to get my old car home and the new one. I love my new Pilot. More

We have been Honda owners since the 80s and have brought our cars in for service 90% of that time to Scott Robinson's. The last few years Lyle Ota has been our service advisor. He schedules our appointment our cars in for service 90% of that time to Scott Robinson's. The last few years Lyle Ota has been our service advisor. He schedules our appointment very promptly. When we arrive he is very friendly and courteous as he greets us. This time we just needed an oil change. The work was done within a reasonable time while we waited in the lounge which was clean and comfortable. In the past, if additional work needed to be done he takes the time to explain the situation. We appreciate his professional and courteous attitude. More