Scott Robinson Honda

I took my Odessey in for a small repair. Lyle not only I took my Odessey in for a small repair. Lyle not only took care of it but he called me and informed me that there are two open recalls on the car I took my Odessey in for a small repair. Lyle not only took care of it but he called me and informed me that there are two open recalls on the car ann if i could give hima little time he could take care of those as well. Lyle has been taking care of me and my car's needsd for the the past three years that I have owned my Honday. He is a pleasure to work with. More

I am so glad to see that you were able to get Darin back to your service manager's job at Scott Robinson Honda! He is so knowledgeable, courteous, patient and explains the work to be done! He also will gi to your service manager's job at Scott Robinson Honda! He is so knowledgeable, courteous, patient and explains the work to be done! He also will give me honest, sincere answers to my questions regarding service that I need. You really have wonderful service people working at both your shops, don't think that Darin is the only one who is so special:>) You are very lucky to draw upon "Darin" type of people to your dealership. Thank you to the people in charge of hiring such fine people! Regards, Ann and John Norton (owners of both a CRV (2007) and a 6 cylinder Honda Accord (2009). More

I called Sherry two days ago and was fortunate to get an early morning time slot on Thursday for a recall on my Element. I was set up with Fadi Awed in service and he was wonderful. Completely helpful and early morning time slot on Thursday for a recall on my Element. I was set up with Fadi Awed in service and he was wonderful. Completely helpful and got my car out in good timing. Both he and Sherry are two of the most professional people I have worked with. I will continue to work with them in the near future when I return to buy a new Honda. Their expertise is so valued. I explained to Sherry that Thursday is the best day for me at this time because it is a holiday. I work with Special Need children and wouldn't be able to come in until Christmas break. Not only did she get me in but it was early and I got out early. Very professional. Fadi was also professional and knowledgeable. He called me right away and said my battery needed to be replaced. He is also great with cars and plans on helping me with my future buy. Thank you Scott Robinson Honda. Rebecca Abend More

I have been to the Honda Dealership a couple times now and wanted to express my happiness from the service with this team. Every person I encountered was very friendly. Specifically, Lyle is always ther and wanted to express my happiness from the service with this team. Every person I encountered was very friendly. Specifically, Lyle is always there to assist me with my needs. He is very flexible, helpful, friendly and has great customer service. I wanted to give a big thanks to everyone at Honda for making my experience a great one :) More

I have given the rating above because this was a time when buying a car (in this case leasing) was a pleasure rather than a nerve wracking experience. I had all the information I needed before I got to t when buying a car (in this case leasing) was a pleasure rather than a nerve wracking experience. I had all the information I needed before I got to the office. Nikos Enfiedjan was waiting for us. This young man is "a keeper." I hope that soon he will be one of the managers for Honda. He was pleasant, polite, friendly and did everything possible to accommodate us and make our experience a very positive one. I have bought several cars at Scott Robinson. This young man is the best agent I have ever had. Keep up the good work. I will certainly recommend your agency to friends and relatives. Thank you Nikos for erasing the stereotype image of the "car salesman." You are tops! Martha Berry More

Very professional staff. Sales rep was courteous and knowledgeable about the cars. Internet sales manager beat other competitive prices. Do your homework before you go in and online, then have them matc knowledgeable about the cars. Internet sales manager beat other competitive prices. Do your homework before you go in and online, then have them match/beat the price you want. They also have a great product, which makes things easier for them. More

About 7 years ago, I encountered what I deemed as a really bad experience with your service department and vowed I'd never go back again for service or to purchase a new vehicle. Anytime I'd hear the really bad experience with your service department and vowed I'd never go back again for service or to purchase a new vehicle. Anytime I'd hear the name "Scott Robinson" it just made me turn away until earlier this year when a friend had mentioned the great service she gets from Lyle Ota at Scott Robinson whenever she takes her car to get serviced. After much consideration, I decided to give them another try. I took my car in for an intermediate service and was so pleased with the service I got. From start to finish, Lyle was on top of everything -- making sure my car was worked on in a timely fashion and even notified me to tell me how much longer I had to wait. Because I was so pleased with the service I received,I took my car in again last week to have the oil change. His exceptional service has changed my whole perception of your dealership now and I intend to spread the word to all my friends who own Honda's to pay Lyle a visit the next time they need their car serviced. Please commend Mr. Ota on a job well done! More

Great servuce. Unlike some service managers, Mr. Ota is sincere, honest and trustworthy. Observing his interaction with other customers verifies my impression. I'm confident unnecessary repairs will not b sincere, honest and trustworthy. Observing his interaction with other customers verifies my impression. I'm confident unnecessary repairs will not be recommended. I have purchased a vehicle here in the past and I would also highly recommend this dealership for service, specifically Mr. Ota. More

I have been bringing all my Honda vehicles to Scott Robinson for service throughout many years. Lyle Ota in the service department has been very helpful and explains the service in detail. He doesnt r Robinson for service throughout many years. Lyle Ota in the service department has been very helpful and explains the service in detail. He doesnt rush through explaining things like some of the other service advisors i have dealt with in the past. He also keeps you informed when the vehicle is ready for pick up as soon as its done. They've always done a great job on my vehicle. More

Excellent customer service. Brought the car in later Excellent customer service. Brought the car in later for Poly Seal and Service Consultant Lyle and Female assistant in the Customer Waiting room we Excellent customer service. Brought the car in later for Poly Seal and Service Consultant Lyle and Female assistant in the Customer Waiting room were also very helpful. Thank you XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX More