Scott Robinson Honda

This was my first time buying a new car and was kind of scared. Nikos Enfiedjian and everyone at Scott Robinson Honda were very nice. They made you feel right at home. Nikos was not pushy at all!!! Made me scared. Nikos Enfiedjian and everyone at Scott Robinson Honda were very nice. They made you feel right at home. Nikos was not pushy at all!!! Made me feel very comfortable and he was very easy to talk to. He answered all my questions with confidence and was very knowledgeable. So if you want to buy a car go see Nikos Enfiedjian @ Scott Robinson Honda. More

our sales guy was amazing, very very helpful and nice. He did everything to make sure we were 100% satisfied with our purchase and WE ARE! I would 100% recommend going to them. We live 2hours away from th He did everything to make sure we were 100% satisfied with our purchase and WE ARE! I would 100% recommend going to them. We live 2hours away from the dealer so called in to get numbers for the purchase before making the long trip, and to our surprise we actually got the numbers we were quoted over the phone! If you go ask for Sebastan, I promise you won't regret it! The only thing I would have to say was that the floor mats, do not look like the ones for our 2008 pilot they look alot older and are a different color the the flooring. But that has nothing to do with Sebastan, he was great still :) More

My first visit to Scott Robison Honda was on Monday, May 23rd, 2011 and I met with Tamer M as a referral from one of our bankers at Wells Fargo. My mom and I told Tamer we were on a budget, but we needed a 23rd, 2011 and I met with Tamer M as a referral from one of our bankers at Wells Fargo. My mom and I told Tamer we were on a budget, but we needed a new car as soon as possible. Tamer ran a credit check for my mom and saw that it was not in good condition. We told him we had a trade in and an additional $2000. The week went on and Tamer called us with information about the VRRRM project. Although the project did not work out, Tamer still talked to his managers and the financial department to help get us a good deal. On Friday, May 27th, Tamer told us about the Memorial Day Weekend Sale. I was not sure we could get the car, still however. On Saturday, May 28th, Tamer called with excellent news -- he had a deal for us at a price we could afford! My mom and I went down to Scott Robinson Honda and leased a brand new 2012 Civic that we will turn into a buy. Tamer brought down the price to our affordablitly and even lowered it a little more with the manager standing right in front of us. Tamer is an amazing sales man and he literally will bend over backwards to make sure you're in a car you want at a price you can afford. Everyone at Scott Robinson Honda is friendly and ready to help! Everyone congratulated me as I walked out to my new car. I absolutely love Scott Robinson Honda and Tamer! They are the best :) More

I bought a new Element today and traded my old one (2004) in at Scott Robinson. Tamer Mansour and Chris Carlson were very helpful and I got in and out of the dealership in good time. I thought the deal was in at Scott Robinson. Tamer Mansour and Chris Carlson were very helpful and I got in and out of the dealership in good time. I thought the deal was good and we spent just a few minutes negotiating. I bought my old Element at the same dealership and will be a repeat customer when the need arises in the future. More

Scott Robinson Honda of Torrance has provided us with a very positive overall experience with buying a new car and having it serviced. The staff in all departments were very helpful and pleasant to to work very positive overall experience with buying a new car and having it serviced. The staff in all departments were very helpful and pleasant to to work with. They were friendly to us and willing to answer any questions we had. The service provided was on time and performed satisfactorily. Communication has been great also. Recently we had a question that was responded to rapidly and responsively. We appreciate the care and concern shown to us as customers. We would gladly recommend Scott Robinson Honda of Torrance. More

After walking out of 3 other dealers because they lied to get me in the door I found it so refreshing to deal with Scott Robinson. Both Nikos and GM Eric promised and delivered our car within hours!!! Not get me in the door I found it so refreshing to deal with Scott Robinson. Both Nikos and GM Eric promised and delivered our car within hours!!! Not days, very simple, straight forward and honest. The price quoted was matched and all went smoothly. Thank you Nikos, you are a great salesman and our recommendations are 5 stars for you! More

I have been coming to Scott Robinson Honda for 10 years and 2 cars ( both Honda's) and I have received excellent service from Albert Diaz. He goes the extra mile to address my car concerns and if there is and 2 cars ( both Honda's) and I have received excellent service from Albert Diaz. He goes the extra mile to address my car concerns and if there is a problem he does what needs to be done to correct the problem. ( problems which rarely happens)The work is professional and they have no issue explaining any questions I may have. I look forward to more years and cars with Scott Robinson Honda... Tony More

The service consultant Albert Diaz took my car & I show him the issues with my car. I specifically mention the issues & he acknowledged the sound from the car. But, I still need to leave the car the e show him the issues with my car. I specifically mention the issues & he acknowledged the sound from the car. But, I still need to leave the car the entire day. I ask Albert to call me when he found the problem to the car, so I can get a rental, because I do have a service contract from Honda & new car warranty. I wait 4 hours before I decided to call & leave message. I left few messages on his line and cell.2 hours later I give him another call & no answer. So I came over & talk to him, he said that he was very busy.I mention to him that I need to know if the repair covered under warranty so my rental is reimbursed. He replied that still might not work, because the corporate Honda & Scott Robinson may not approve it. While the service contract says otherwise & I'm entitled to a rental car no min. hours & no prior auth. During my visit Albert tells his co workers near his station, there are an accident around the corner they need to "see". Some of them do went and abandon their station just to see the accident. That is very unprofessional considering how busy they were at the time.My car front axel is fixed but the rest of the issues are still present, but Albert convince me that they are non issue. I didn't come back, because I don't think I want to go back to Scott Robinson Honda after what happened that day.I try to address my concern to the service manager, but never receive a call back but his voice mails.Very disappointed. More

I would like to say that my first car buying experience was a great one and that was all due to Niko Enfiedjian. I visited Scott Robinson Honda just to take a look at their used cars and was introduced to was a great one and that was all due to Niko Enfiedjian. I visited Scott Robinson Honda just to take a look at their used cars and was introduced to Niko. He was very kind and patient with me while looking at different cars. He was also very upfront and honest on the financial end of things. He was more concerned with me finding a car that worked for me financially other than just trying to sell me a car. The customer service was outstanding. In the end Niko helped me find the best car that fit my budget perfectly. He filled my car up with gas and made sure all of the settings on my car were set just the way I wanted them. Niko went above and beyond to make sure I was okay. I will be recommending all of my friends and family to Niko at Scott Robinson Honda. He's the best. More

For the first time in history, our family had a GREAT BUYING EXPERIENCE -- and it's all because of the salesman - NIKOS ENFIEDJIAN. He is not like any salesman you've ever met. My Father and I were l BUYING EXPERIENCE -- and it's all because of the salesman - NIKOS ENFIEDJIAN. He is not like any salesman you've ever met. My Father and I were looking for a car to lease and before meeting Nikos, had never once had a good experience when going to dealerships. The salesperson would play sales head games, not listen to what we wanted and throw xxxxxx wrenches into deals at the last minute. In most cases, my Dad would end up leaving, get very stressed out at the harassment and games he had to deal with, and it was a very painful experience for him, which was always unnecessary. Based on 40 years of bad experiences, my Dad had a very negative view of buying cars and the salesmen also. (He visited Scott Robinson Honda 2 years ago and ended up leaving because of last minute shenanigans from the Finance/sales team.) Very reluctantly, he and I came into Scott Robinson Honda last Sunday to lease a car, and we were fortunate enough to come across Nikos, a pleasant and very straight forward young man who surprised us right away with his honesty, his desire to help us, and his professionalism. We knew right away there were no games here - Nikos honestly worked to get us the best deal he could and even walked my Dad through all the financial breakdowns. (My Dad is a Finance specialist so he likes to break down and calculate everything out.) Nikos kept right up with him, patiently waiting for my Dad to calculate and understand, answered all his questions and made sure we understood and were happy with everything. Nikos bent over BACKWARDS for us. There were no xxxxxx wrenches, no sales ploys - just straightforward, honest and helpful professionalism. We were THRILLED! In the end, Nikos got us exactly what we needed, the deal was simple and we were in and out of there very quickly. Nikos even filled up our car with gas, called after to make sure we were happy, and sent us a lovely thank you card a few days later. My Dad marveled saying what a painless experience it was, and that in 40 years, this was the first time he had a great experience with a sales person getting a car. He only wants to work with Nikos from now on. I too have dealt with other Salesmen at Scott Robinson and no one even came close to Nikos. We will be referring him for any friends/family who are looking for a car. I can't say enough good things about this young man: he is honest, kind, caring and completely defies every stereotype that exists about Car Salespeople. He is fantastic, deserves much success and accolades!! GO TO THIS GUY IF YOU NEED A CAR!!!! You won't regret it. More