Scott Robinson Honda
Torrance, CA
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I called and left a message for the service manager to call me to discuss my experience and he never called me. Prices they charge when you drive in are different than prices on the internet. Daughter w call me to discuss my experience and he never called me. Prices they charge when you drive in are different than prices on the internet. Daughter waited over 2 hours for their express oil change which is suppose to be completed in 30 minutes. They are having specials but do not pass them on to the customer unless they ask for them. I spoke with service advistor, Lyle Ota, about the charges and they have never been adjusted and he did not call me back. I purchased this 2003 Pilot from Scott Robinson and have had it serviced in the past. It was always OK - never great, however, I will not be going back. More
Buying a car is exhausting and I was dreading it. After hours of searching for the right car and having bad experiences at other dealerships, I happened upon Scott Robinson Honda. I was thoroughly impresse hours of searching for the right car and having bad experiences at other dealerships, I happened upon Scott Robinson Honda. I was thoroughly impressed by the sales staff -- friendly and clear. We worked in particular with Sebastian, who helped me find the car I ended up buying (2007 Honda Fit). Sebastian was extremely friendly and helpful -- above and beyond what I had expected. The car I liked had just come onto the lot that day, so I was unable to test drive it and it had yet to get Honda certification. Guaranteeing nobody would buy the car before me, but without locking me into a sale before test driving, Sebastian arranged a speedy certification and detailing process; I was able to see and test drive the car 24 hours later -- and ended up buying it. He so far has delivered on every promise. I am extremely happy with my car. Several people have told me they thought I bought a new car, not a 4 year old one -- a testament to the care Scott Robinson Honda has and the pride they take in their vehicles. More
If you're looking for a new car in the Torrance area, contact Jeremiah Knapp at Scott Robinson Honda. He is friendly, down-to-earth, and patient. He was ultimately not able to sell me a car because the contact Jeremiah Knapp at Scott Robinson Honda. He is friendly, down-to-earth, and patient. He was ultimately not able to sell me a car because the car I wanted at the time turned out to be a unique and unavailable color/accessory combination. However, he put in a lot of work to try and get me the car I wanted, and I never felt pressured at all. Thanks Jeremiah! You do your dealership proud. More
good price, no high pressure, friendly, efficient, personal--felt the dealership valued us, quiet and clean environment, explained all aspects of the vehicle and let both of us do a test drive. personal--felt the dealership valued us, quiet and clean environment, explained all aspects of the vehicle and let both of us do a test drive. More
Sterling was great and took very good care of us. Both he and his manager (forgot his name) were accommodating and willing to negotiate on the purchase of a new vehicle to get it within our price range. Have and his manager (forgot his name) were accommodating and willing to negotiate on the purchase of a new vehicle to get it within our price range. Haven't had any exp. with the service side, but if it's as good as the sales side, I will have no problem. Thanks Sterling! More
This was my first time buying a new car and was kind of scared. Nikos Enfiedjian and everyone at Scott Robinson Honda were very nice. They made you feel right at home. Nikos was not pushy at all!!! Made me scared. Nikos Enfiedjian and everyone at Scott Robinson Honda were very nice. They made you feel right at home. Nikos was not pushy at all!!! Made me feel very comfortable and he was very easy to talk to. He answered all my questions with confidence and was very knowledgeable. So if you want to buy a car go see Nikos Enfiedjian @ Scott Robinson Honda. More
our sales guy was amazing, very very helpful and nice. He did everything to make sure we were 100% satisfied with our purchase and WE ARE! I would 100% recommend going to them. We live 2hours away from th He did everything to make sure we were 100% satisfied with our purchase and WE ARE! I would 100% recommend going to them. We live 2hours away from the dealer so called in to get numbers for the purchase before making the long trip, and to our surprise we actually got the numbers we were quoted over the phone! If you go ask for Sebastan, I promise you won't regret it! The only thing I would have to say was that the floor mats, do not look like the ones for our 2008 pilot they look alot older and are a different color the the flooring. But that has nothing to do with Sebastan, he was great still :) More
My first visit to Scott Robison Honda was on Monday, May 23rd, 2011 and I met with Tamer M as a referral from one of our bankers at Wells Fargo. My mom and I told Tamer we were on a budget, but we needed a 23rd, 2011 and I met with Tamer M as a referral from one of our bankers at Wells Fargo. My mom and I told Tamer we were on a budget, but we needed a new car as soon as possible. Tamer ran a credit check for my mom and saw that it was not in good condition. We told him we had a trade in and an additional $2000. The week went on and Tamer called us with information about the VRRRM project. Although the project did not work out, Tamer still talked to his managers and the financial department to help get us a good deal. On Friday, May 27th, Tamer told us about the Memorial Day Weekend Sale. I was not sure we could get the car, still however. On Saturday, May 28th, Tamer called with excellent news -- he had a deal for us at a price we could afford! My mom and I went down to Scott Robinson Honda and leased a brand new 2012 Civic that we will turn into a buy. Tamer brought down the price to our affordablitly and even lowered it a little more with the manager standing right in front of us. Tamer is an amazing sales man and he literally will bend over backwards to make sure you're in a car you want at a price you can afford. Everyone at Scott Robinson Honda is friendly and ready to help! Everyone congratulated me as I walked out to my new car. I absolutely love Scott Robinson Honda and Tamer! They are the best :) More
I bought a new Element today and traded my old one (2004) in at Scott Robinson. Tamer Mansour and Chris Carlson were very helpful and I got in and out of the dealership in good time. I thought the deal was in at Scott Robinson. Tamer Mansour and Chris Carlson were very helpful and I got in and out of the dealership in good time. I thought the deal was good and we spent just a few minutes negotiating. I bought my old Element at the same dealership and will be a repeat customer when the need arises in the future. More
Scott Robinson Honda of Torrance has provided us with a very positive overall experience with buying a new car and having it serviced. The staff in all departments were very helpful and pleasant to to work very positive overall experience with buying a new car and having it serviced. The staff in all departments were very helpful and pleasant to to work with. They were friendly to us and willing to answer any questions we had. The service provided was on time and performed satisfactorily. Communication has been great also. Recently we had a question that was responded to rapidly and responsively. We appreciate the care and concern shown to us as customers. We would gladly recommend Scott Robinson Honda of Torrance. More