Scott Robinson Honda
Torrance, CA
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i came here disappointed from power acura looking to walk out the door in a new car. my sales person, sebastian kosiarz was incredible. asked all the right questions on what i wanted and took me all over the out the door in a new car. my sales person, sebastian kosiarz was incredible. asked all the right questions on what i wanted and took me all over the lot showing me all the different accords they had in stock. it was a great experience and he made the deal happen. i know ill be going back to him in the future for another car. More
Excellent new car buying experience thanks to Stuart and "JC". Both were very patient with me as I had a certain price, color, loan rate and accessories that I wanted. Even though I did not buy it the first "JC". Both were very patient with me as I had a certain price, color, loan rate and accessories that I wanted. Even though I did not buy it the first day I took a test drive, I did return 5 days later after he was able to get my exact color for my CRV-LX. It was such an enjoyable expeerience even when I went to meet with the finance manager, Macos. I am a tough negotiater and they respected my ideas and thoughts and all of us were satisfied with the final deal. I appreciate the followup after I bought the SUV by Stuart and definitely recommend this dealership and Stuart as your salesman. More
I was referred to SR Honda by the Costco Buyer Program. Van listened to what I wanted, asked questions and made suggestions. He saved me $2000. when he explained the difference between 4WD and 2WD and I re Van listened to what I wanted, asked questions and made suggestions. He saved me $2000. when he explained the difference between 4WD and 2WD and I realized I didn't need 4WD. I wanted a 2012 CRV EXL and it had to Opal Sage! Van worked tirelessly in making it happen. He was honest with me about what they would negotiate on, however, he said it with a smile! Richard has a great sense of humor and Kevin was very patient and thorough as he explained the car's electronics to me. Overall, it was the best experience I've had purchasing a car. More
I had an excellent experience at Scott Robinson Honda. I went in to specifically look at the 2012 Honda CRV EXL and they had the exact color combination I was looking for. I spent another two weeks debatin went in to specifically look at the 2012 Honda CRV EXL and they had the exact color combination I was looking for. I spent another two weeks debating my purchase and also went to Santa Monica Honda (not the best customer service there), but ultimately ended up back at Scott Robinson as my sales rep - Thomas Aguilar - was very friendly and didn't pester me the week leading up to my purchase. I came prepared with what my bottom line on price was and they were surprisingly very accomodating with the negotiating. I am extremely happy with my new car and would highly recommend buying from this dealership. More
Worked with Fadi Awed as a service consultant for my 2003 Honda Odyssey. He was friendly, professional and proactively advised me of applicable coupons for the work required to keep the cost in line. Be su Honda Odyssey. He was friendly, professional and proactively advised me of applicable coupons for the work required to keep the cost in line. Be sure to ask for the free movie coupons. More
GREAT CUSTOMER SERVICE., EXCELENTE FROM 0 TO 10 1000 POINTS GREAT DEAL., THXS AGAIN TO ALL EMPLOYES SCOTT ROBINSON HONDA IN TORRANCE CA CARLOS E KNAUDT POINTS GREAT DEAL., THXS AGAIN TO ALL EMPLOYES SCOTT ROBINSON HONDA IN TORRANCE CA CARLOS E KNAUDT More
Having purchased from this dealer in the past, I returned to buy a certified used. The deal I made seemed fair. When I got he car home my wife and I discovered we were overcharged for DMV fee's.( This issue to buy a certified used. The deal I made seemed fair. When I got he car home my wife and I discovered we were overcharged for DMV fee's.( This issue was resolved and a refund check was recieved)I also noticed several issues with the car that showed to be re-certified and/or inspected by the dealer and checked "OK" per Honda specs.They clearly were not. I contacted Scott Robinson Honda regarding the repairs per their recertification list that I had a copy of. To my surprise I was told, that they were not surprised the vehicle had these issues, as they take in so many trades and may return a few back to the lot without proper care. They also told me the sale was complete and it was now a warranty issue. I quickly discovered that my Certified Used Warranty did not cover my issues ie; burned out bulbs, non-working power points,disconnected fender panels etc... I Contacted Honda Motor Corp, who I found little help from, as they only serve as a mediator ( But will take a complaint about a dealer)Over several months I have made the repairs out of my own pocket, to bring the car up to my satisfation. The bottom line about this dealer is, CHECK THE THINGS THAT ARE IMPORTANT TO YOU BEFORE YOU LEAVE THE LOT,LET THE BUYER BEWARE, I am still a Honda fan,and I know these are tough times,but to sacrifice a loyal local customer is just a shame. More
Great experience! and great sales team! The Holloway brothers were very honest, friendly and efficient. I knew what I wanted and they had it for me and for a deal that I couldn't refuse. I arrived in my brothers were very honest, friendly and efficient. I knew what I wanted and they had it for me and for a deal that I couldn't refuse. I arrived in my 2002 ford mustang and left in my 2012 Dyno blue honda civic sedan EXL i was literally in and out within a couple hours, driving off the lot in my brand new car. More
I was very satisfied with my new purchase from Scoot Robinson Honda. Stuart was extremely helpful, friendly, and hard working. I truly felt that he was out to get me the best price along with the best c Robinson Honda. Stuart was extremely helpful, friendly, and hard working. I truly felt that he was out to get me the best price along with the best car buying experience possible! I had received a great buy regarding a brand new 2012 Honda Civic and I would recommend all my friends and family to go through Stuart at Scot Robinson Honda. I had been haggling at many dealerships before going to Scott Robinson Honda and nobody treated me with such great respect and fairness as did Stuart. Most importantly he did beat all the other competitive prices! More
I went in looking for a specific car online. The plan was for me to meet up with my boyfriend to test drive the car together, but unfortunately that didn't work out. While Kenneth was great and I would was for me to meet up with my boyfriend to test drive the car together, but unfortunately that didn't work out. While Kenneth was great and I would have made the purchase if I was the only one making the decision it was not a decision I wanted to make on my own and I was very straight forward from the get go. Once the test drive was over, we went into the office to look at the paperwork and I said I would be back tomorrow with my boyfriend and he went and got who I could only assume was his boss. While I understand they are in the business of selling cars and I can appreciate what he was trying to do, after saying that I could make the decision without the other party responsible for the financing, I felt pressured beyond my comfort level. Because of this I won't be purchasing a car from this dealership. Had they understood that I was not going to make a decision and left it at that, I probably would have been back but that kind of hard selling and twisting my words is not the kind of sales experience I'm looking for. More



