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Scott Robinson Honda

Torrance, CA

4.7
298 Reviews

20340 Hawthorne Blvd.

Torrance, CA

90503

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Showing 298 reviews

June 03, 2014

Came in for Used left with a great deal on new I stopped by to simply check out the deal for a used accord I spotted while driving by and spoke with Troy. I told him I was actually on my way to Car More

by blsmith2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Lapeyrollerie
Jun 04, 2014 -

Scott Robinson Honda responded

All of us at Scott Robinson Honda congratulate you on your new Accord and appreciate the opportunity you presented to earn your business! Troy is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Thank you for taking the time to write this awesome review. We look very forward to seeing you again in the future! Best, John Pohlig, Marketing Director

June 02, 2014

New Car Purchase Troy Lapeyrollerie made my expeirence in purchasing my new vehicle easy and smooth. I recieved an email with all the information I requested from More

by SBruker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Lapeyrollerie
Jun 04, 2014 -

Scott Robinson Honda responded

Thank you so much for this awesome review and star rating! I am pleased to hear that Troy, Kevin and the rest of the team were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Scott Robinson Honda is all about. Thank you for your recommendation as well. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Best, John Pohlig, Marketing Director

May 27, 2014

Scott Robinson Honda Review Troy was great to work with. Knowledgeable about the cars and features. He was the one sales person who approached me after 20 minutes of being on th More

by DavidSteinhafel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Lapeyrollerie, Tamer Monsour
May 28, 2014 -

Scott Robinson Honda responded

Thank you for writing about your visit with us, David! I am happy to hear that Troy was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best Regards, John Pohlig, Marketing Director

May 15, 2014

Great Job! Thank you Stuart for being direct and very helpful in selecting my first Honda. I feel very confident in my decision to come into Scott Robinson and a More

by pquigley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny, Stuart Lipschitz
May 16, 2014 -

Scott Robinson Honda responded

Congratulations on your new purchase! I hope you are continuing to enjoy your car. It’s wonderful to know that you feel confident in your decision to choose Scott Robinson Honda, as your dealer. Stuart is an asset to the company and It is imperative to us that we make your car-buying experience painless from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best regards, John Pohlig, Marketing Director

May 11, 2014

THE BEST DAY OF MY LIFE MY NAME IS DEONDRA CARTER I MADE AN APPOINYMENT WITH TROY TO COME IN AND LOOK AT A USED HONDA ACCORD COUPE. HE TOOK US ON A TEST DRIVE TO THE LOT NEXT More

by DC0212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY
May 12, 2014 -

Scott Robinson Honda responded

Thank you for this excellent review, Deondra. We are so happy to hear that we could make you feel like a part of the Scott Robinson Honda family with your recent purchase. It’s so nice to hear that Troy was able to help you find your dream car. We hope you are enjoying your new 2014 Altima and thank you for your recommendation. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, John Pohlig, Marketing Director

May 08, 2014

Great Experience with Scott Robinson Honda The friendly team at Scott Robinson Honda really impressed me every step of the way. My sales person Stuart took the time to educated me about the car More

by camronleroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Lipschitz
May 09, 2014 -

Scott Robinson Honda responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is magnificent to know that Stuart and our staff were able to provide you with the pressure-free and knowledgeable service that Scott Robinson Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best regards, John Pohlig, Marketing Director

May 04, 2014

Great attitude make me comfortable to make deal there. It is very important that salesman listen and understand what kind of the car I need. More

by Chaoeva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Lapeyrollerie
May 06, 2014 -

Scott Robinson Honda responded

Thank you so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. John Pohlig, Marketing Director

April 17, 2014

No Pressure and Very Professional I tried to come and purchase a newer used Accord for my mother after doing my homework on Truecar and Auto Trader. My husband and I decided that I wo More

by vyoung23
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trot LaPeyrollerie
Apr 17, 2014 -

Scott Robinson Honda responded

We appreciate you taking the time to share your experience with us. At Scott Robinson Honda, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Troy was able to show you dedicated and personalized service. It is wonderful to hear that he was able to provide you a friendly, polite and professional customer service experience. Thank you for the recommendation. We look forward to assisting you again on your next visit. Regards, John Pohlig, Marketing Director  

April 16, 2014

Utmost well service for car maintenance. Doing the appropriate maintenance on my honda civic 2005 model at a reasonable price. Hail high for Honda Torrance at Scott Robinson branch. I have be More

by Mabuhay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi Awed
Apr 17, 2014 -

Scott Robinson Honda responded

Thank you for taking the time to share your feedback. We work hard to provide each and every customer with a knowledgeable, efficient and professional service. I am very pleased to hear that our consistent professionalism and great customer service has earned your trust and loyalty in our business. Feel free to visit us if you have further needs for your car. Regards, John Pohlig, Marketing Director

April 14, 2014

Experience in Buying 2014 Honda Accord Hybrid Scott Robinson is the Honda dealership closest to my home and I was very interested in getting information regarding the subject car (2014 Accord Hybr More

by 4304vv
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Lapeyrollerie
Apr 15, 2014 -

Scott Robinson Honda responded

Your feedback is greatly appreciated. The Scott Robinson Honda team strives to provide our customers a knowledgeable, first-class experience and we are proud to hear that your time with Troy was well spent. He is no stranger to exceptional service and customer care. Please let your experience with him reflect on your next auto purchase or servicing needs and feel free to reach out to us for assistance. Congratulations on your new Accord Hybrid and thank you again for your kind words and recommendations. John Pohlig, Marketing Director

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