Scott Robinson Honda
Torrance, CA
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Costumer service Im here at Honda to have my punctured tire replaced or repaired. These two serviceman Frank and Fadhi just turned me off and told me that my tires are Im here at Honda to have my punctured tire replaced or repaired. These two serviceman Frank and Fadhi just turned me off and told me that my tires are not covered even when I have Honda care Sentinel! How can they do that without even checking it out in the system for me or calling Sentinel? I was furious and I called Sentinel myself (instead of them calling for me) and have them talk to Fadhi! Now they are dealing with my tire! The thing is, I pay my monthly due on time, I got my CRV here and bought protection that they sell us for the car and I always come for service for many years and these two guys just spoil it for me. They should not keep these people! More
So disappointed! Bunch of xxxxx and unprofessional car salesmen, once you start discussing with them the rates and they realize that you've done your homework and actu Bunch of xxxxx and unprofessional car salesmen, once you start discussing with them the rates and they realize that you've done your homework and actually know what are you talking about they will show their other REAL face. The first salesman (Jim Cappella) didn't even show up, calming that he was busy with another customer even though we had an appointment with him, then we ended up with another sales guy called "David" who was having hard time inputting our details into the system, after waiting for over 50 mins, he came back with a higher rate and was really rude, he didn't even try to convince us, I'm really disappointed with the way they treat their best and loyal customers who purchased 2 cars from this dealership. Never again! More
Good folks to get your car from I've been dealing with Scott Robinson for years. They're nice people and I've just gotten my third new car from them. A couple of class acts in parti I've been dealing with Scott Robinson for years. They're nice people and I've just gotten my third new car from them. A couple of class acts in particular: Ken Bonner in sales, and Richard Bruce in Finance. More
Satisfied Customer Stuart, was a very helpful sales person was able to work with me on my monthly. This is my 3rd car at this location and are always trained with knowle Stuart, was a very helpful sales person was able to work with me on my monthly. This is my 3rd car at this location and are always trained with knowledge. If you're looking into buying a new Honda please ask for Stuart he truly was amazing and made manic happen. I'm very satisfied with my 2015 Accord Sport on 20' Momo rims. More
Real Customer Service Best car buying experience in the last 20 years. Fawzy took customer service to a whole new level. Very thorough and friendly with a no pressure sal Best car buying experience in the last 20 years. Fawzy took customer service to a whole new level. Very thorough and friendly with a no pressure sales attitude. In my opinion...one of the best in the business. Will return soon for my next Honda. Mike & Rose Espenshade More
Great Customer Service by Troy Lapeyrollerie Troy Lapeyrollerie is very helpful and friendly at this location. I went to buy Honda Accord. Troy helped me to make the purchase process very smooth. Troy Lapeyrollerie is very helpful and friendly at this location. I went to buy Honda Accord. Troy helped me to make the purchase process very smooth. Troy tried very hard to get good price but due to his limitations in the organization could not pursue/convince his superiors to meet my expectation however he was very helpful in answering all the question, explained about the differences between different model, features about the new product. Thank you very much for your help. More
Troy Lapeyrollerie helped with 2013 accord features. Troy was very helpful to my wife, daughter and me in learning how to use our 2013 Accord Touring features. Particularly the navigation settings car s Troy was very helpful to my wife, daughter and me in learning how to use our 2013 Accord Touring features. Particularly the navigation settings car set up features. He had a very positive attitude. We left feeling that with his helped we would be better users of the technology available to us with the car. Thank you Mike Reis 310-540-0518 More
Definitely your friendly go to Honda people!!!!! Troy and Chris are definitely two people you want to work with at this location!!! I went in to lease an Accord Coupe but was nervous about pricing. T Troy and Chris are definitely two people you want to work with at this location!!! I went in to lease an Accord Coupe but was nervous about pricing. These two gentlemen were amazing! They made the entire process fun and friendly, even stayed late(almost midnight!!!) to make sure I understood everything about my new car, cleaned it, tested the car to make sure everything runs smoothly.Made my experience painless and gave me piece of mind!! The best pare about the experience was that they made it fun, I have purchased several cars before but never had that much fun doing it. Chris and Troy are dedicated to making sure you get the best deal and leave with the car that you love. GIVE THEM BOTH A RAISEE!!!!! Love them both <3 More
Troy Lapeyrollerie - great customer service I let Troy know the pre-owned model I was looking for & he kept me informed. Car came in - bingo, great price, service, straight-forward I let Troy know the pre-owned model I was looking for & he kept me informed. Car came in - bingo, great price, service, straight-forward More
good experience Troy did a great job from the moment we met in the parking lot. He was able to understand my needs and make right suggestions. He sold me on a car th Troy did a great job from the moment we met in the parking lot. He was able to understand my needs and make right suggestions. He sold me on a car that I would not have considered, but now I am happy that I did. More