Scott Robinson Honda

Our service representative John was amazing!!!!! We were treated by our sales rep John with professionalism !! He was very patient and knowledgeable!!! He was the nicest sales rep we have ever deal We were treated by our sales rep John with professionalism !! He was very patient and knowledgeable!!! He was the nicest sales rep we have ever dealt with in all our years of purchasing cars from Scott Robinson!!! I would recommend anyone looking for a car to ask for John when visiting the dealership!! Tamer, on the other hand, a fast talker who I feel like after the sale never returned my phone calls No follow up from him!! He told me I was getting the extended warranty and I ended up paying for it. More

Wont ever want to buy a car unless Randy Lee is our salesman Randy goes beyond the reasonable to do everything he can to address a persons concerns/needs and put them in the right vehicle. Have bought six cars Randy goes beyond the reasonable to do everything he can to address a persons concerns/needs and put them in the right vehicle. Have bought six cars through him ... and refuse to go to another dealership ... He gets the job done. More

Family Treatment Everyone at this dealer treat you like family and they never push you or rush you into buying, they really make you feel special! Not only they sell Everyone at this dealer treat you like family and they never push you or rush you into buying, they really make you feel special! Not only they sell the best cars in the market but they are truly " the Honda helping people" More

Recommending Randy Lee for anyone who needs a car !!!! I want to thank Randy Lee for the outstanding help and advise he gave me when I came in to look for a good used car. Being a woman I was very pleased I want to thank Randy Lee for the outstanding help and advise he gave me when I came in to look for a good used car. Being a woman I was very pleased to have Randy as my sales person. He made every effort to make sure I was happy with the car I chose, as well as researching that particular automobile to know about the ratings, the safety and how it holds up in general------ I love my car and thank Randy for his thoughtful service. I definitely would recommend Scott Robinson Honda in Torrance to everyone !!!! More

The best customer service !!! First ,I would like to thank Sean and Fred for helping us get the car we are looking for,and also tony finance Dept.thanks for the opportunity and exc First ,I would like to thank Sean and Fred for helping us get the car we are looking for,and also tony finance Dept.thanks for the opportunity and excellent service .. More

A+++ As Always Our 2016 Honda Accord Sport is the 4th car we've purchased from Scott Robinson's Honda. I Couldn't be any happier with the interest rate and total pa Our 2016 Honda Accord Sport is the 4th car we've purchased from Scott Robinson's Honda. I Couldn't be any happier with the interest rate and total payoff I came away with, even with an upside down value with the car I traded. Thank you as always. -Jharen More

Bait and Switch Received specific quote over the Internet via email for a CRV lease. When I went to the dealership (after spending two hours there) I was told that th Received specific quote over the Internet via email for a CRV lease. When I went to the dealership (after spending two hours there) I was told that they could not do the deal. I asked to have the sales manager call me. No call. I sent a letter to the General Manager asking for a call. Crickets. Called again and was told that in spite of the specific quote received that they would not lease me the car at that price. I am considering legal action. More

Customer-Oriented Dealership I was ready to buy a 2015 CRV EX FWD. I did my research at numerous review sites, Edmunds, and TrueCar. After a truly horrible experience at another d I was ready to buy a 2015 CRV EX FWD. I did my research at numerous review sites, Edmunds, and TrueCar. After a truly horrible experience at another dealership, I decided to try Scott Robinson. I contacted the Internet sales department and receive a good quote. The color I wanted was not in stock, but one was on the way. The salesman agreed to hold it for me, and to not allow any dealer AddOns to be installed. When the car arrived, I went in to purchase it. The salesman went off the get the paperwork and as I was about to sign, I see an additional $800 in the price for the dreaded ProPack. This package consists of a set of wheel locks (MSRP about $50), cargo tray (MSRP about $150) and mud guards (MSRP about $100). When I objected, saying that had promised not to install any AddOns, the salesman said (1) they put the package on every car that came on their lot and (2) the dealership would lose money at the quoted price. I felt they were reneging on a promise and that the price they wanted for the ProPack far exceeded MSRP. After some negotiations, we agreed on a price that was more than I initially expected, but one I could live with. After purchase, I discovered a flaw in a window seal and flaws in the paint finish. The service and body departments, once shown the issues, did a good job in fixing them. They were kind enough to provide me with a loaner car for the few days they needed to service the CRV. More