Scott Robinson Honda
Torrance, CA
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Honda burned me for $18,000. 00. Went to buy a car and they leased it to me and I lost my $15,000.00 they gave me for my crv and gave them 3000.00. Who leases a car for $18 000.00 00. Went to buy a car and they leased it to me and I lost my $15,000.00 they gave me for my crv and gave them 3000.00. Who leases a car for $18 000.00!!?? NOBODY BUT STUPID ME! Sincerely, Feeling ripped off and very upset More
After over three months of waiting for a response from Arnie, the Service Manager and contacting American Honda Corp, I finally received a call from Scott Robinson Honda on 6/3. They were kind enough a d Arnie, the Service Manager and contacting American Honda Corp, I finally received a call from Scott Robinson Honda on 6/3. They were kind enough a discount an expensive part a bit. However, when I brought my car in to have the part replaced I was given a hand written estimate by Alexander Garcia of $298.94. Luckily, I insisted on knowing the service cost up front and in writing. I then received a voicemail and text message on Saturday morning informing me that he had miscalculated the amount, and that the service cost was $521.69. Needless to say I was upset. I replied to the text that I expected the original written amount to be honored. Which a reply stated they would. Included in the text was that was that both front and rear brakes need replacing which would amount to over $600.00 which I find very convenient considering the math error made. Without Service Advisor Sean McLellan, I can no longer trust Scott Robinson Honda after over 11 years, nor American Honda Corp to service my vehicle anymore. This is the worst experience I have had. I wonder how many customers this dealership has misquoted amounts to and been paid. MC More
Our experience was exceptional from start to finish. Kubi and Tamer were AWESOME! We highly recommend Scott Robinson Honda! The process was super fast, we were in and out in record time! Every person we Kubi and Tamer were AWESOME! We highly recommend Scott Robinson Honda! The process was super fast, we were in and out in record time! Every person we encountered was friendly and helpful! More
Absolutely loved my experience with Chase and Ali. . they were so professional and honest, I drove home in an awesome new car that I couldn't be happier with!! . they were so professional and honest, I drove home in an awesome new car that I couldn't be happier with!! More
Great customer service! The receptionist welcomed us and asked how she can help when we walked in. Also, another employee greeted us and promptly went to get a sales person The receptionist welcomed us and asked how she can help when we walked in. Also, another employee greeted us and promptly went to get a sales person for us. Kubi, our sales person, was also great. More
After my previous 36-month lease through this dealership, I was so comfortable with the service department and the courtesy extended to me that I entered into a new lease, at lease end. My agent, Jonathan L I was so comfortable with the service department and the courtesy extended to me that I entered into a new lease, at lease end. My agent, Jonathan Lopez, was so personable and easy to work with that the process felt seamless. More
Cameron the sales associate was the best diligently worked hard to provide the best deal! Very happy with my purchase, extremely happy with the customer service, and over all Scott Robinson Honda atmos worked hard to provide the best deal! Very happy with my purchase, extremely happy with the customer service, and over all Scott Robinson Honda atmosphere generates a feeling that your family and they will take care you. More
Great customer service. Marseille Gent went through the lease process in detail. Felt like at home. The staff were very friendly and interacted in a professional manner. Marseille Gent went through the lease process in detail. Felt like at home. The staff were very friendly and interacted in a professional manner. More
What I liked about my experience is that Marseille was willing to help right when our conversation started and he was very transparent throughout my car buying process. Everything was smooth and quick and willing to help right when our conversation started and he was very transparent throughout my car buying process. Everything was smooth and quick and he was with us from start to finish. It couldn't have gone any better. Thank you! More