Scott Robinson Chrysler Dodge Jeep RAM - Service Center

This is deff the worst place I’ve ever gone to service my car. Completely ATROCIOUS service from everyone involved in clueing the manager when I picked up my car. I made an appointment to have it serviced. I car. Completely ATROCIOUS service from everyone involved in clueing the manager when I picked up my car. I made an appointment to have it serviced. It took them a week to diagnose the car. No phone call what so ever. I had to call them repeatedly. Then when I finally get an answer and a rep they tell me another week to fix. No ask about a rental. No care for the fact that I was without my primary form of transportation for almost 3 full weeks. I got silence. Neil the day I picked up the car. Then I get attitude from the manager. Yeah all in all I would never recommend you go to Scott Robinson dealers ever More

I brought my jeep in for service and on return, i found condiments from a fast food restaurant which lead me to believe that while taking my vehicle out on a test drive, that the mechanic decided to stop a condiments from a fast food restaurant which lead me to believe that while taking my vehicle out on a test drive, that the mechanic decided to stop and grab lunch. I also found a pair of used black plastic gloves on the floor by my gas pedal and the other on my gear control. I called and asked to speak with the service manager and he/she forward the call to my service guy Paul. I received a call back from Paul (who was very professional) and explained to him the concerns i had. In return, I was told that I would be receiving a call back from the Service Manager and now at day two, no call back. I just hope that using a customers vehicle for personal use, is Not a daily practice of this Service center or any other Dealership. More

I didn't get my notice regarding my appointment so I missed it. It would be nice to get notice and call if I missed the appointment. Also my windshield have been replaced 2 times already and need to missed it. It would be nice to get notice and call if I missed the appointment. Also my windshield have been replaced 2 times already and need to be reploaced for the 3rd time and have not been notified when... Also ride service to pick me up was canceled - this might've been the ride share service's fault but was cancelled and I paid my own way it was over $25 - which I'm not happy I had to pay! More

I so appreciate the courteous and patient way your staff treat me every time I bring my Jeep in first service. They explain everything that needs to be done, approximately how long it will take and they kee treat me every time I bring my Jeep in first service. They explain everything that needs to be done, approximately how long it will take and they keep me posted on progress. Thank you for having such well-trained staff. More

I had a great experience with all the staff and it was also quick and easy. also quick and easy. More

The service was good, and the advisor was professional. I like how the separation between dealerships location for the service. I like how the separation between dealerships location for the service. More

Jonte was very friendly and courteous. The service was finished before the estimated wait time. I was just here for an oil change and tire rotation at 10k miles. It was an easy, no-hassle The service was finished before the estimated wait time. I was just here for an oil change and tire rotation at 10k miles. It was an easy, no-hassle service. More

Edgar in service took great care of me as usual. I can always count on him to make sure my cars needs are taken care of. I can always count on him to make sure my cars needs are taken care of. More

Staff Members Very Cordial. Jonte Was Clear On Everything And Vehicle Was Delivered Back In The Time Promised Jonte Was Clear On Everything And Vehicle Was Delivered Back In The Time Promised More

Edgar was great but problem not resolved but confident he will fix problem next time will fix problem next time More