Scott Robinson Chrysler Dodge Jeep RAM - Service Center
Torrance, CA
390 Reviews of Scott Robinson Chrysler Dodge Jeep RAM - Service Center
Recall service was completed, but took longer than expected. Took several phone calls to get someone on the phone to answer my questions regarding completion of service. expected. Took several phone calls to get someone on the phone to answer my questions regarding completion of service. More
I won’t take my cars anywhere else for service. The number #1 issue customers have about dealership service is putting their trust in the people who they entrust to tell them the truth about the se The number #1 issue customers have about dealership service is putting their trust in the people who they entrust to tell them the truth about the service their car needs. We look for competent places we can take our cars, and we want fair, honest, reliable service. Scott Robinson does just that!!! They were honest and trustworthy about what my Jeep needed and didn’t need. My loyalty is because I get the correct quotes and bids and not quoted for repairs that my Jeep doesn’t need. Thank you Scott Robinson for your commitment to not just service, but more importantly for your ethics and values on the front line in the service department. I can say with 100% confidence that Scott Robinson truly cares about their customers and their service department providing great service but also honest and ethical quotes, bids, and repairs. I had a very positive experience. The communication each step of the way and professionalism is so refreshing. Thank you ! More
This dealership has no idea how to communicate with customers. They don’t let you know if you need a rental. They left me stranded with no car and three kids for 3 days saying the car is being worked o customers. They don’t let you know if you need a rental. They left me stranded with no car and three kids for 3 days saying the car is being worked on when in reality it wasn’t even looked at. They had to go “find” my car. Do not bring your car here! They also ruined my interior while replacing my radio that didn’t work for months. I pay way too much for nothing to be taken care of. DO NOT BRING YOUR CAR TO THIS LOCATION!! More
Edgar is the best. Helped us lease our Jeep wrangler few years ago and now recently helped us lease our Grand Cherokee. Welcomed us back into the jeep family with open Helped us lease our Jeep wrangler few years ago and now recently helped us lease our Grand Cherokee. Welcomed us back into the jeep family with open arms. Always kept in touch. Really makes us feel like family. More
The salesman Ashley made the experience fantastic. Also Louis in Financing was excellent. They both had integrity and were human first and not overly sales-y. Also Louis in Financing was excellent. They both had integrity and were human first and not overly sales-y. More