Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
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I give Scott Robinson Chrysler, Dodge, Jeep, and Ram as outstanding because I was treated with nothing but respect, courtesey, and friendliness. I did slightly know the salesman, however the Finance Man, J outstanding because I was treated with nothing but respect, courtesey, and friendliness. I did slightly know the salesman, however the Finance Man, Jason Corrigan, did 'go to bat' for me, and get me a finance deal that is great on my 2011 Dodge Avenger. Low milage, love the car; low payments, and both the Sales Mgr; and General Mgr; treated me very friendly. I recommend Scott Robinson to anyonw seeking a new or pre-owned car. Keith Hoffmann Redondo Beach, CA 90278 1/2/2013 More
We had a great experience purchasing our Dodge Charger everyone was very friendly I would recommend this dealership to all my friends and family. The prices are great and the staff is just fantastic. Jaso everyone was very friendly I would recommend this dealership to all my friends and family. The prices are great and the staff is just fantastic. Jason in finance was excellent. Helio was great as well. More
i would not recommend this dealer when u r going to purchase a chrysler, dodge or jeep. this last experience has been a total headache and a big mistake. i regret doing business with these guys here, b purchase a chrysler, dodge or jeep. this last experience has been a total headache and a big mistake. i regret doing business with these guys here, but i was time limited so it is what it is. although the salesman that was helping me out (cubby) was very professional and heard me out on what i was looking for. the overall experience was awful, time consuming and just... bad!! if u decide to still go despite this message, be prepared to be there all day and be prepared to get a bunch of bullcrap from the upper people in the office. and to top it of, they did not honor the internet price that was listed on the internet at the time. why??? they just want to get u to come in and give u a bunch of mumbo-jumbo! More
Mr. Corrigan made my first auto purchase a great experience. He listened to what I was looking for and stayed within my budget. He was also very patient, professional and helpful. I was really happy experience. He listened to what I was looking for and stayed within my budget. He was also very patient, professional and helpful. I was really happy with his services. More
Matt Brown was very honest, treated me with respect and curtousy above and beyond expected. I felt comfortable working with him and did not feel like I was being husseled. I felt that he honestly gave me i curtousy above and beyond expected. I felt comfortable working with him and did not feel like I was being husseled. I felt that he honestly gave me information and met meet where I was. It was so far, my best experience in buy a new vehicle! Thank you Matt From both Marta and Sean White. More
I had a car to trade off with a lot of miles. I was really happy with the service I received. I now have a good running car. Thanks to the guys at Steve Robinsons Chrysler. Ive been telling everyone I really happy with the service I received. I now have a good running car. Thanks to the guys at Steve Robinsons Chrysler. Ive been telling everyone I know to go and buy a car here. More
Ben the Salesman, Maurie & Joe the Sales Managers that assisted as well as Jason the Finance Manager handled the transaction quickly with ease. I couldn't be any happier with my experience at Scott R that assisted as well as Jason the Finance Manager handled the transaction quickly with ease. I couldn't be any happier with my experience at Scott Robinson. More
I will never do business with this shady dealership again nor will I recommend them to anyone else and here is why: I recently purchased a used 2009 Certified Mazda 6, vehicle from Scott Robinson Chrysler D nor will I recommend them to anyone else and here is why: I recently purchased a used 2009 Certified Mazda 6, vehicle from Scott Robinson Chrysler Dodge Jeep on 10/9/12. Prior to the purchase I was told by the salesman, Jeff Azar that this was a great car with no previous accidents and it had a clean title. Shortly after I purchased the car I began to experience several problems such as the air bag warning light, it is constantly flashing on, the driver side door gives me a lot of problems when I'm trying to open the door to exit the vehicle, it tends to get stuck and to the point where I sometimes feel trapped inside, also the driver side window barely wants to roll up all the way. Last week I took the car to a Mazda Dealer and was told by them that they could not find any warranty records for my vehicle therefore they would not be able to check out my car and I would have to take it back to the dealer I bought it from for service. I then contacted Scott Robinson Chrysler and spoke to Jason the Finance Manager to find out what was going on with my certified warranty and he reassured me that the Mazda dealer must have gotten confused about it. I later told my mother what was going on and she was a little suspicious about everything and suggested that we order a vehicle history on this vehicle asap. Once we ordered the history (thru Auto Check) we found out disturbingly that this car has a junk title. It has a "Unibody Damage title with previous frame damage. This information was never disclosed to us during the purchasing of this vehicle. This is total fraud! Not to mention that I already had financing thru my Credit Union so the dealer has already been paid in full! Yesterday I had a meeting with the General Sales Manager, Dallas Berg along with my mother and stepfather to advise him of this issue and to request a full refund and return the car due to car having a worthless junk title, but of course he tells us that they don't give refunds and he insist that the car fax came back clean but I showed him my Auto Check history which apparently dug alot deeper then his carfax history. He then tells us that if the car has a junk title that they were not aware of it(whose problem is that? They should have!) and in the same breath insisting to us that we could not get a refund. This issue will most likely become a legal matter with a very seasoned Lemon Law Attorney and tons of complaints to every state agency possible. I have advice for other consumers: Please do your homework when shopping for a used car even if it is from a big dealership or what you may think is a well known dealership and don't trust anyone! Ask alot of questions, ask for the car fax and order your own vehicle history thru Autocheck.com it will be the best money you can ever spend, just think of it like getting a home inspection when buying a house. Take your time and give yourself a day or so before signing the sales contract this way you can do all of your research. I hope my story can help others. Good luck! More
I went here to purchase a new Jeep. I will say Alan, my sales person, was great. The downfall was the 3 hour wait for financing. Purchased the additional security system and since it was already passed clo sales person, was great. The downfall was the 3 hour wait for financing. Purchased the additional security system and since it was already passed closing time, they stated they would send someone out to install. Called for 3 weeks before I had to drive the vehicle to the dealership but got one free movie pass? I traded in a vehicle and the finance company could not close the account until they received addtional paperwork from the dealership. I called the dealership over the next 2 months leaving various messages, routed to mailboxes that I couldnt even leave a message because their mailboxes were full. Spokewith Mike, Steve, and a few others who told me it was taken care of so I would call the previous finance company to get my "closed account" letter just to find out NOTHING had been resolved. Three months later I get a demand letter stating my payoff amount was different than what was given at the time and now have 5 days to pay an addtional $2k. I have called for the last 4 days and guess what......Still no call back. Do NOT go here, worst service EVER. Love my Jeep but you can buy a new Jeep and actually get the customer service you are suppose to get somewhere else. More