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Scott Kia Of Springfield

Springfield, PA

Overview
Reviews
Vehicles
4.6
1,370 Reviews
Call Dealership (610) 544-0100
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321 Baltimore Pike

Springfield, PA

19064

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Showing 1,370 reviews

December 11, 2024

Happy with the service, the communication, and the accommodation provided while my car was in service. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Keifer, Steve Gentile, Zaire Sumner
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Dec 12, 2024 -

Scott Kia Of Springfield responded

How wonderful. We aim to make this impression at Scott Kia, so you can imagine we're celebrating your review.

December 10, 2024

For me to pay close to $200 I sat and waited for my vehicle for 3hrs and got mediocre service. Only an oil change. I don’t pay this much for full synthetic oil change anywhere else. And wait about 3hrs More

by u2rblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Gentile, Bill Gleason
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Dec 10, 2024 -

Scott Kia Of Springfield responded

Our sincerest apologies. Thank you for writing this 3-star review and bringing it to our attention so that Steve, our manager, may speak with the team and share the disappointment and absolute frustration it created for you. This is important feedback. We're grateful to receive it and committed to making corrections. We want to meet high expectations for customer care. This is not the way to do it.

December 06, 2024

Very happy with service received. Always use the dealership for any service needed for the years we have had the car. More

by mseamur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaire Sumner
Report | Print
Dec 09, 2024 -

Scott Kia Of Springfield responded

We're grateful to you for sharing your experiences with others. We value your recommendation. Your trust means everything to us. Thank you.

December 05, 2024

Good and friendly service. .been a customer here since 2015. Had a good experience with salesman Samuel on 11/29/2025 GOOD FRIDAY..he helped with my trade in into a new vehicle More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Robinson
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Dec 06, 2024 -

Scott Kia Of Springfield responded

We're celebrating your compliment, Cheryl. Thanks for putting the spotlight on Sam. He is dedicated, professional, and motived by our high standards for customer care. We value your stars.

November 26, 2024

Smooth sailing all the way through completion of work Chris in service was excellent. Car was done and on time More

by Fourcars4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Report | Print
Nov 26, 2024 -

Scott Kia Of Springfield responded

Incredible compliments. Thank you from our whole team for sharing your opinion with others. We value it tremendously.

November 21, 2024

Great service! I had my Kia Niro EV towed in with a flat tire and Zaire Sumner took great care of me! I was able to get a new tire in less than three hours! More

by jguy1118.jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaire Sumner
Report | Print
Nov 26, 2024 -

Scott Kia Of Springfield responded

We're excited to earn your 5 stars. We appreciate you. And we're honored to be your trusted service team.

November 18, 2024

Very friendly helped find what I wanted Gigi listened to my pros and cons and found right car More

by Fourprovinces
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gigi, John Agovino
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Nov 19, 2024 -

Scott Kia Of Springfield responded

Thank you for feedback. Gigi will be happy to read your compliments.

Nov 19, 2024 -

Fourprovinces responded

Gigi was wonderful, no hassle

November 12, 2024

Professional courteous knowledgeable experienced timely professional knowledgeable experienced timely professional courteous knowledgeable timely reasonable knowledgeable More

by velucas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Report | Print
Nov 13, 2024 -

Scott Kia Of Springfield responded

That's precisely our aim. We appreciate learning that we hit our goal and earned your high opinion. Thanks for the 5-star feedback.

November 07, 2024

I have been dealing with your dealership for many years and they do a wonderful job with the service getting people in and out More

by barbara309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Report | Print
Nov 07, 2024 -

Scott Kia Of Springfield responded

It is so wonderful that you choose us to be your trusted team, and continue to do so. We value your 5-star vote of confidence. Thank you!

November 06, 2024

Excellent service. Everyone was nice and very helpful. My car was completed in the promised time. More

by diana.daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher
Report | Print
Nov 07, 2024 -

Scott Kia Of Springfield responded

Thanks for letting us know we hit our mark for 5-star service, Diana. Our whole team appreciates you, it was our pleasure.

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