Back

Scott Kia Of Springfield

Springfield, PA

4.6
1,412 Reviews

321 Baltimore Pike

Springfield, PA

19064

Directions

By Type

Showing 1,412 reviews

March 25, 2025

They did a good job and I was reminded that the filters need to replace. I think they check all the parts on the car. More

by chitapal403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher
Mar 25, 2025 -

Scott Kia Of Springfield responded

Thank you for your stars and for sharing your experience with others. We look forward to welcoming you back.

March 25, 2025

Chris has always been an great help for me. He is why I come back. More

by paulettebowe8966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Mar 25, 2025 -

Scott Kia Of Springfield responded

That's precisely our aim. We appreciate learning that Chris hit our goal and earned your high opinion. Thanks, Paulettebowe8966, for the 5-star feedback.

March 25, 2025

Service staff helpful and polite. This is the third vehicle i have purchased from this dealership. More

by rhelea3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher
Mar 25, 2025 -

Scott Kia Of Springfield responded

We take our customer reviews to heart, so we're super grateful to have earned your trust. And we're pretty happy to get all your stars too!

March 24, 2025

Great experience always in the service department. Done ahead of schedule, return the car all cleaned up, and offered a discount! More

by rgordon511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher, Danielle German
Mar 25, 2025 -

Scott Kia Of Springfield responded

That's our goal. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

March 23, 2025

Caroline was a delight. I felt like my best friend was helping me pick out the perfect car. No pressure and no hype, honest and friendly- she operates like a consummate p More

by mattcahillmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Campbell
Mar 24, 2025 -

Scott Kia Of Springfield responded

Your review is fantastic, Matt. It lets us know we've met your expectations and earned your trust. Your car purchase should be a professional experience, and Caroine places tons of effort toward making the process enjoyable and easy. It's terrific you felt it. We value your recommendation and stars.

March 23, 2025

Had my first service and was delighted to be done much earlier than I was told to expect. More

by netdiva8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Mar 24, 2025 -

Scott Kia Of Springfield responded

What a compliment to learn that we've earned your confidence and 5 stars. Thanks for sharing your experience with others— we value your feedback.

March 23, 2025

Very friendly staff. Location easily accessible. Very accommodating to our whole family including our little ones during the buying process. Went above and beyond in thei More

by danielle.price1186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xianni
Mar 24, 2025 -

Scott Kia Of Springfield responded

Danielle, we appreciate you recognizing our team. We've got a dedicated group of people here, committed to professionalism and thoughtful customer care. We're so glad you felt it. We're all celebrating your stars.

March 22, 2025

They were very kind at Scott kid of Springfield, everything went smoothly. I’m very happy with the process. More

by Ashanae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Regalado, Michael Spillman, Manuel Rivera, Anthony Laurito, Anoah Curtis
Mar 24, 2025 -

Scott Kia Of Springfield responded

Ashanae, we're 100% committed to personalizing customer care. It was our pleasure to accommodate you. 5-star service is in the details that matter to YOU. We're thrilled to have earned your full stack of stars. Thank you!

March 22, 2025

Pedro and Jon were fantastic! They were both patient and answered every question and concern. The finance manager, however, could use a lesson on how to speak to customers. He was More

by kayla.ramseyaquino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Regalado, John Agovino, Kiana Colon, Paul Sargent
Mar 24, 2025 -

Scott Kia Of Springfield responded

We sincerely apologize for leaving you with this impression and disappointment. Thanks for sharing that Pedro and Jon were fantastic. We want to meet your high expectations for customer care. We're committed to making corrections. We hear you, and we're grateful for your feedback. One of our managers will be reaching out.

March 22, 2025

Service advisor Anthony Jordan was excellent. Waiting area is very modern and accommodating for those who need a workstation. More

by khicke79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jordan
Mar 24, 2025 -

Scott Kia Of Springfield responded

We're excited to earn your 5 stars. We appreciate you, Khicke79. And we're honored to be your trusted service team,

1
...